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  5. Reviews of Country Inn & Suites by Radisson, Germantown, WI

Reviews of Country Inn & Suites by Radisson, Germantown, WI This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

W188N 11020 Maple Road, Germantown, WI 53022, United States of America

#3 of 4 hotels in Germantown

Guests' Choice

Review Score

Based on 278 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    8.5

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    7.6

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    You can hear other people in their rooms

    Free breakfast Excersize facility

    Stayed in January 2024

  • Reviewed: February 22, 2024

    7.0
    It was convenient to walk to where I needed to.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 14 nights
    • Submitted from a mobile device

    Room could use a new coat of paint. Bathroom floor not very clean. Toilet was loose. Every time you sit or stand up the toilet rocked.

    Breakfast was okay. Some days of my 2week stay it was good other days not hot. One day I mentioned the food was cold and I was told the early shift person forgot to turn the food warmer on. So was the eggs and sausage not safe to eat?

    Stayed in February 2024

  • Reviewed: January 12, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I couldn’t sleep there were ladybugs and stink bugs, crawling all over the ceiling, flying through the vents and crawling on my bed. I had to get my room switched, and it seems like it got even worse and I was told it was nothing that they can do.

    Stayed in December 2023

  • Reviewed: December 22, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Evening staff wasn't friendly. She wasn't sure what she was doing. The TV didn't work properly.

    The price and location.

    Stayed in December 2023

  • Reviewed: December 7, 2023

    7.0
    The rooms were clean, the staff seemed stressed, and the breakfast was okay.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night

    The breakfast was okay - not amazing but also not terrible.

    The rooms were clean.

    Stayed in December 2023

  • Reviewed: November 29, 2023

    9.0
    Convenient location, Quiet
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Can bring my dog.

    Breakfast was good with lots of variety. Location is near family.

    Stayed in November 2023

  • Reviewed: November 10, 2023

    9.0
    Will stay there again
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very clean

    Stayed in November 2023

  • Reviewed: October 29, 2023

    7.0
    It was nice for a one night stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like that I had 2 dirty washcloths hanging on my shower, the ice machine was out of order and there were no lights on in the pool area. Front desk personnel did not know how to turn them on.

    It was comfortable and clean

    Stayed in October 2023

  • Reviewed: October 22, 2023

    8.0
    Breakfast was solid. Lot of options. Spacious rooms and helpful, friendly staff. Location and value was great.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were hard. Woke up both nights very tight and stiff. TV didn’t work when the remote didn’t either. Tried using the side of the tv and struggled.

    The atmosphere looked comforting and kitchen area was nice!! Swimming facilities were nice just super warm inside.

    Stayed in October 2023

  • Reviewed: September 15, 2023

    7.0
    It was decent enough for me to come back.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hot tub could of been hotter.

    It was ok not really much to choose from.

    Stayed in September 2023

  • Reviewed: August 27, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn't turn TV volume down and so couldn't use TV.

    Location

    Stayed in August 2023

  • Reviewed: August 24, 2023

    8.0
    I would recommend this hotel.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing was the remote did not work very well for the TV, And the water pressure was not great, but it works. Everything else was accommodating.

    The young lady that checked me in and was also there in the morning was absolutely lovely. She was not only very professional but very accommodating. The beds were comfortable and the room was large. This hotel met my needs. The room itself was clean.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Think they should fix the life preserver ring in the pool area.

    Server was nice and let me have coffee right away before officially open.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Felt like the breakfast could have been warmer.

    Clean and comfortable beds

    Stayed in July 2023

  • Reviewed: July 5, 2023

    7.0
    Night out with 5 grandchildren
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet was loose on the floor and wiggled around when you sat down. Room 219. Only one waffle maker worked, there was no juice because the machine was out of order, the TV closest to the window, wouldn't change channels( batteries need to be replaced)

    The swimming pool, the sleeper sofa, the beds, breakfast.

    Stayed in July 2023

  • Reviewed: June 13, 2023

    8.0
    I’d come back
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    could have been a little cleaner

    quiet

    Stayed in June 2023

  • Reviewed: May 27, 2023

    9.0
    A great place to tap out of every day stress.
    • Leisure trip
    • Couple
    • King Suite with Whirlpool - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is about 20-30 minutes away from anything really good to eat or entertainment but overall, I would 100% recommend this location.

    The drive to the inn was gorgeous! This location is in Germantown, so the closer you get you start to see the style of houses change and you little feel like you are in little Germany. There was so much green everywhere! The inn & our room were extremely quiet, peaceful & SO CLEAN. We got the whirlpool tub & now, that is the only room I will ever get! Their water is shocking hot (good if you like nice steamy showers or a detoxing soak in the tub-just make sure you are careful).

    Stayed in April 2023

  • Reviewed: May 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Two people at front desk, only one couple ahead of us. The 2nd person couldn't be bothered with helping to check us in ( probably the manager). We stood and waited over 10 minutes to be acknowledged. Just rude.

    Clean and convenient

    Stayed in April 2023

  • Reviewed: April 29, 2023

    9.0
    Good place for the price
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    All the soap in the bathroom were broken

    Was locked out of my room because of dead batteries in lock. Staff was great getting it fixed. They also took care of me at checkout.

    Stayed in April 2023

  • Reviewed: April 21, 2023

    8.0
    Very Good
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The stairways were dirty. Had issues with the TV in our room. Wish there was more breakfast options.

    Staff was super kind and friendly

    Stayed in April 2023

  • Reviewed: April 5, 2023

    7.0
    I asked for a $20 refund. No response for the manager. I don’t plan on returning.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower drain was clogged. I informed the staff - no response. Pool door was locked or damaged. Had to be leg in. Once in the pool area - no towels. Had to go to the front counter twice to ask for towels. Water fountain not working in pool area. I paid more than most places for a nicer place. This was not a “nicer” “more expensive” experience.

    Stayed in April 2023

  • Reviewed: March 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 6 nights

    No Towell bar in the bathroom.

    Good variety for breakfast - but don't know how to make oatmeal...very watery every day.

    Stayed in March 2023

  • Reviewed: March 12, 2023

    9.0
    Repeat Customers!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There really wasn't anything that we weren't happy with.

    Clean rooms, comfy beds, friendly staff, easy access

    Stayed in March 2023

  • Reviewed: March 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No cookies at check in, shower had no water pressure, bed was uncomfortable

    Room was decent, nice variety for breakfast

    Stayed in March 2023

Showing 1 - 25

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