2321 North Lacrosse Street, Rapid City, SD 57701, United States of America
#14 of 55 hotels in Rapid City
Guests' ChoiceBased on 2027 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
8.9
Facilities
8.8
Staff
8.9
Value for money
8.7
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 18, 2024
Marilyn
United States of AmericaWe were ok with cleaning of rooms were every third day which is fine but they missed cleaning our room on the 3rd day. Staff apologetic and removed three days of the resort fee from our bill.
Consistency among all the Country Inn & Suites so we know what we will be getting. Staff was friendly and helpful.
Stayed in May 2024
Reviewed: May 17, 2024
Arlene
United States of AmericaFriendly check in staff that even printed out a list of local/non chain restaurants to select a place to dine.
Stayed in May 2024
Reviewed: May 16, 2024
Saowapak
ThailandThere is an issue about the payment and it was very difficult to contact the hotel for a refund
Cleanliness room and all the facilities
Stayed in April 2024
Reviewed: May 16, 2024
Branigan
United States of AmericaNo hot breakfast every day. No real eggs either 😕
Clean, great location, friendly staff
Stayed in May 2024
Reviewed: May 16, 2024
Dave
United States of AmericaEverything was very good. Ideally would like more fruit selection at breakfast.
Nice and updated rooms. Clean. Good price. Quiet. Friendly staff. Pool had 2 hot tubs and water slide. Free breakfast
Stayed in May 2024
Reviewed: May 15, 2024
Deborah
United States of AmericaFirst impressions are important... Our first view on entering the hotel showed dirty carpets at entrance. No offer to assist with luggage even when they saw us struggle with luggage and "cart"- other than desk staff asking if we wanted to use the laundry carts ?! Really!? But even by then, we were almost done by carrying in what wouldn't fit in the small very old cart on which luggage slipped off or would almost slide off. Also, the $50 for incidentals was not returned or even offered when we checked out - were too busy with other customers. Though they did adjustments days later. The rooms were satisfactory but if we had arrived earlier we might have cancelled and moved to another hotel due to first impressions and lack of help. We were on a long road trip and were just too tired to get into it all. Overall it was a good stay - for the three rooms we booked for three days, though we were gone during the days for Mt Rushmore and other sites which made it all worth it.
Breakfast was ok - We just needed a little something to start our day. It was sufficient and the staff was friendly and quick to refill and keep a clean area.
Stayed in May 2024
Reviewed: May 14, 2024
Wayne
United States of AmericaThe breakfast could use some items that aren’t al carbs
The room was clean an comfortable. The staff is friendly an attentive. The pool was nice. A warm. 😁 it’s walking distance to a good Mexican restaurant with good food an drinks
Stayed in May 2024
Reviewed: May 13, 2024
Bernadette
United States of AmericaThe walk in shower was wonderful!!! The employees were very polite and very friendly.
Stayed in April 2024
Reviewed: May 13, 2024
Phillip
AustraliaNothing wrong with the location, you just need a car.
Great attention to detail. Exceptional value for money.
Stayed in May 2024
Reviewed: May 13, 2024
Lynette
United States of AmericaThere was nothing I did t like
Very Clean and beautiful
Stayed in May 2024
Reviewed: May 12, 2024
Chris
United States of Americatight parking - 7am breakfast was later than i like
comfortable and clean room - good value
Stayed in May 2024
Reviewed: May 10, 2024
Julie
United States of AmericaConvenient location.
Stayed in May 2024
Reviewed: May 10, 2024
William
United States of AmericaBreakfast leaves something to be desired. No eggs! No meat! 👎 Biscuits & gravy 😋 waffles ok, BUT no protein!?
Stayed in May 2024
Reviewed: May 10, 2024
Alan
United KingdomPlastic utensils at breakfast. Limited tv channels.
Plenty of parking, good location, clean, gym, swimming pool, hot breakfast.
Stayed in May 2024
Reviewed: May 9, 2024
Dawn
United States of AmericaThe beds and pillows were terribly uncomfortable
It was clean and staff was helpful
Stayed in May 2024
Reviewed: May 9, 2024
Jason
United States of AmericaLack of parking
Great location
Stayed in April 2024
Reviewed: May 9, 2024
Jason
United States of AmericaNot enough parking
Next to nice restaurant
Stayed in March 2024
Reviewed: May 9, 2024
Stephanie
United States of Americawalls were quite thin
property was appropriate for price and next to a nice mexican restaurant
Stayed in May 2024
Reviewed: May 6, 2024
Anna
United States of AmericaThere was too much chlorine in the hottub. No healthy choices for breakfast.
Good location, can walk to restaurants. Beds are very comfortable and the room was quiet.
Stayed in May 2024
Reviewed: May 5, 2024
Kevin
United States of AmericaClean, well maintained.
Stayed in May 2024
Reviewed: May 4, 2024
Lana
United States of AmericaRoom was somewhat dusty.
Pool hours were good, temperatures of spa was great.
Stayed in May 2024
Reviewed: May 2, 2024
Stephanie
United States of AmericaPool
Stayed in May 2024
Reviewed: May 1, 2024
Lee
United States of AmericaI was happy with all.
Good and good. Good food, liked variety.
Stayed in April 2024
Reviewed: April 28, 2024
Emily
United States of AmericaGreat location! Right around several great restaurants. Staff were welcoming and friendly. Room was very comfortable and clean.
Stayed in April 2024
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