4257 Haines Road, Duluth, MN 55811, United States of America
#19 of 35 hotels in Duluth
Guests' ChoiceBased on 543 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.5
Facilities
8.2
Staff
8.6
Value for money
7.7
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Ortman
United States of AmericaClose to the airport.
Stayed in March 2024
Reviewed: April 7, 2024
Deborah
United States of Americahaving to wait to be able to use the water slide thought it was open the whole time but wasn't able to use it util 7pm
breakfast was good choices were plenty
Stayed in April 2024
Reviewed: April 4, 2024
Carole
United States of AmericaHOT TUB was closed way too often… little pool as well….chemical testing?? Disappointing…
Breakfast was great… understaffed but she worked hard and got caught up eventual…… very busy early
Stayed in March 2024
Reviewed: March 3, 2024
Sherry
United States of AmericaThe hot tub was cold, the pool area needs a good cleaning. The slide on the outside looked blackish maybe mold and the post for the slide are missing bolt covers. Food and dirt on the floor
The staff. The breakfast buffet. And the fire pit.
Stayed in March 2024
Reviewed: February 22, 2024
Karen
United States of AmericaEverything 👌
Stayed in February 2024
Reviewed: January 5, 2024
Gisella078
ColombiaNothing
Clean and great room
Stayed in January 2024
Reviewed: December 28, 2023
Jennifer
United States of AmericaThe hot tub was broken, which was disappointing. Had I known this ahead of time, I probably would have canceled the reservation. The pool seemed overcrowded, but it was during school break. There was no one managing the slide. Kids were going 5 at a time, and kids were standing at the bottom of the slide, which seemed dangerous. I didn't notice this the last time we stayed here. My shower was lukewarm at best, then halfway through warmed up. I'm not sure if half the hotel was showing at the same time or what! My 8 yr old daughter noticed the bathroom vent was covered with a thick coat of dust/lint!
The room was large, comfortable, and fairly clean and quiet.
Stayed in December 2023
Reviewed: December 11, 2023
Samantha
United States of AmericaThe pools and pool room were a little chilly.
Breakfast was great. The rooms were nice and quiet, even with a full hotel!
Stayed in December 2023
Reviewed: December 1, 2023
Douglas
United States of AmericaThe pool area could have been a little cleaner
The gal at check-in was wonderful. Breakfast was very good and area was clean.
Stayed in November 2023
Reviewed: November 16, 2023
Matt
United States of AmericaRoom service did not deliver fresh towels
Breakfast was a hit for the kids. Had a pancake maker and a waffle maker that was a plus. Eggs weren't great but thats what you get at hotels. Overall just wanted my kids happy. Pool/with slide and kid pool.
Stayed in October 2023
Reviewed: October 22, 2023
Wendy
United States of AmericaThe carpets seemed really worn and dirty, the WiFi was super slow, I was there 3 nights and asked for room service the 2nd full day and did not receive
It was nice to have the pool with the water slide - a nice added touch
Stayed in October 2023
Reviewed: October 13, 2023
Lisa
United States of AmericaDuluth hotels are all pricey!
Nice room, quiet.
Stayed in October 2023
Reviewed: October 10, 2023
Rhonda
United States of AmericaWe did online checkout but they never emailed my receipt.
Kids loved the pool and slide but the water fountain was all rusted and nasty.
Stayed in October 2023
Reviewed: September 30, 2023
Kathi
United States of AmericaOne minor thing - the bathroom sink though fashionable not very functional being very shallow.
Location convenient to the airport with shuttle service.
Stayed in September 2023
Reviewed: September 24, 2023
David
United States of Americabreakfast was poor
Stayed in September 2023
Reviewed: September 18, 2023
David
United States of AmericaBathroom not the cleanest, run down. Room smelled musty. Price was way too high!
Friendly staff
Stayed in September 2023
Reviewed: September 11, 2023
Michael
United States of AmericaPool area
Stayed in August 2023
Reviewed: September 5, 2023
Beth
United States of AmericaBreakfast was lacking protein and fruit options - plenty of carbs for the kiddos. Traffic flow was awful and needs a rework; two dedicated staff were unable to keep up with restocking and ran out of several food options and even coffee at one point. Adult only hours are not enforced in the pool area.
Loved the outdoor fire pit for breakfast! Beds were fairly comfortable. Hot tub was hot! Front desk staff were very friendly.
Stayed in September 2023
Reviewed: September 4, 2023
Patricia
United States of AmericaCurtains were soiled. Carpet was soiled probably from regular wear. Mattress was soft at the edge. I had to sleep in the center of it to get some support.
Breakfast, Pool, and layout of motel was great. For the most part room was clean. Staff was friendly and professional. Fire pit outside was a nice touch. Breakfast was outstanding.
Stayed in August 2023
Reviewed: September 4, 2023
Brenna
United States of AmericaOur room was not very clean. The linens were clean. The shower was stained and full of hair. The ceiling and vents covered in dust. The carpet was stained all over. Hair in the corners. The couch cushions were dirty and crusty. There were a ton of dogs staying here and most of us are allergic to pet dander. Is this something we have to start asking about before staying at a hotel now? We all left stuffed up and sneezing.
The kids loved the pool and slide. Air conditioning is cold! Breakfast had a lot of options and pretty yummy food. Lobby and breakfast area are beautiful and clean. Staff friendly and sweet
Stayed in September 2023
Reviewed: August 31, 2023
Michael
Canadashower was tricky to take because of standing in the narrow tub.
the location was great the hotel was quiet we got good night sleeps, the fire pit outside by the main entrance was great too nice place to unwind.
Stayed in August 2023
Reviewed: August 24, 2023
Karen
United States of AmericaOne of the days the hot food ran out and it took a bit to bring in new food
Location was good, kids really liked the pool and slide. Nice choice of breakfast items
Stayed in August 2023
Reviewed: August 18, 2023
Carter
United States of AmericaPool was cold and there wasn't even minimal housekeeping like emptying garbages and picking up wet towels. 2 tiny garbage cans filled quickly with 3 little boys.
Breakfasts were excellent, grandkids loved the waterside and pool although the water was chilly, we loved the hot tub and the laundry room, comfortable beds.
Stayed in August 2023
Reviewed: August 17, 2023
Leticia
United States of AmericaBroken floor tiles in bathroom, stains all over carpet and curtains, very rusty sprinkler in bathroom, sink in the bathroom had a hard time draining
My kids loved the pool and the waterside. It was a very relaxing and much needed trip.
Stayed in August 2023
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