-We wait for about 30 mins to be picked up by shuttle -Shower was broken but worked -Smell in the room -Breakfast was nothing special

-Comfortable beds

Stayed in May 2024

Fairly isolated with no nearby eateries or shop

Value for money Airport shuttle Reasonable breakfast

Stayed in May 2024

The shower wasn’t too good. Only ice machine was on the first floor and we were on the 2nd floor. My card key wouldn’t work, so everyday I had to go back to the counter to get it reactivated. Elevator smelled of mildew as well.

The location was excellent. Not far from the airport. The rooms were comfortable and clean.

Stayed in May 2024

People where up slamming doors all night long.

The room was great

Stayed in May 2024

Amenities

Very friendly staff

Stayed in May 2024

Beds were hard, could not close bathroom door, ac unit made loud noise and temp did not get cold no matter what was set at, pool room stayed to warm-87 degrees and TV kept sitting off.

Location, restaurants near by

Stayed in May 2024

Staff does not respond to messages sent via Booking.com. You must call ahead if you need pick-up from airport. Pick-up from the airport must be arranged by phone call but there are no directions about where and when you will be picked up. The van used for pick-up seemed too have only one working set belt. Staff is friendly but incompetent. There is no signage in the hotel, e.g. elevator, vending/ice machines. AC was very noisy.

The bed was comfortable. The bathroom was clean and well-stocked with towels and toiletries. Windows could open for fresh air. The room itself was quite spacious. Lots of outlets and USB ports. Breakfast was included but I didn't partake. I was very tired and preferred to sleep in. Noon check-out is great. (Most hotels have 11am check-out.) I was initially given a room on the ground floor but asked for a room on another floor. Staff was not difficult about making the change.

Stayed in April 2024

No nearby stores or restaurants

Comfort

Stayed in April 2024

The Hotel did not reply to several messages requesting where the Airport Shuttle is located until the day of travel. The shuttle driver did not give enough time to move from terminal to the location where the shuttle is parked and left without me despite knowing I was coming g from a another part of the Airport. I had to pay a taxi to the hotel.

Stayed in March 2024

View

Good service, staff fixed issues when told about hot water not running

Stayed in March 2024

It looks a bit tired in the hallways and staircases.

It has an airport shuttle to and from the hotel. The staff and drivers were friendly. They serve a cold breakfast from 3 a.m. to 6 a.m. for travellers that have early flights.

Stayed in March 2024

The room on the first floor was noisy. Guests above us were loud. I asked to move, but was told the noise was coming from replacing carpet in the upstairs hallway and would be resolved by the end of the day. I was pretty certain the loud talking and footsteps weren't coming from the hallway. The second night wasn't any better. On the third day, I asked to be moved or to check out. We were given a new room on the third floor. Seeing the renovated room, I can see how the hard flooring is causing excessive noise for downstairs guests. I wouldn't choose to stay in this hotel again knowing that I'll be hearing upstairs occupants walking around and dropping things on the hard floor.

The room we moved to on the third night on the third floor was a significantly more comfortable room. I would have been more satisfied to have this option on the first night. There were a few minor repairs needed in the first-floor room, and didn't meet my expectations as a Radisson property.

Stayed in March 2024

Needs repairs. One elevator not in service

Quiet area

Stayed in February 2024

The fitness facility was dated and the main machine was broken as were two other electronic bikes. The hotel bore some signs of wear and tear and could use a facelift. The distance from everything is a drawback without a car.

The Hotel is good value for money especially for families. They serve a hot breakfast every morning and coffee is available 24/7 for guests. The free shuttle to the airport is a bonus. The room is spacious and very quiet. The main drawback is the location that is far from everything even the airport. If you rent a car it is not a big deal as parking is available on-site but without it, you would have to rely on the shuttle to get to the airport and then to downtown from the CTA. Otherwise, a decent hotel for the price.

Stayed in February 2024

The entire hallway smell of Marijuana day and night

Nice space comfy bed fresh towels and banquets

Stayed in November 2023

Hotel is looking a little worn.

Friendly staff and a decent location at a comparatively good price.

Stayed in December 2023

Not very clean It is an old facility Poor breajfasy

Helpful staff Airport shuttle

Stayed in October 2023

Jacuzzi wasn’t hot

N/A

Stayed in November 2023

Place is looking tired but room wasn't very clean. Floor felt sticky and side tables had drink residue on them.

Close to the airport

Stayed in September 2023

Cleanliness of rooms, breakfast options, shuttle availability, response from the hotel staff on booking. Communication was a mess till i reached the hotel. Inspite of sending multiple messages via booking.com officially they did not respond and they did not send the shuttle to the airport to pick me up. Apparently we had to call the hotel to reserve the shuttle, which is mentioned nowhere on the booking platform. It was a not a great experience standing and waiting for an hour for a shuttle that was never going to arrive. And this was a booking done over 2 weeks before arrival giving them ample time and notice.

Location close to the airport

Stayed in September 2023

Very comfortable bed

Stayed in August 2023

Nil

Excellent price for a one night layover. Room was perfect. Good bed, quiet room, great breakfast. Helpful friendly staff.

Stayed in August 2023

Inside, however, I felt the halls could've been cleaner and better cared for. Our smoke detector was hanging off the ceiling, there was paint peeling in the bathroom and it took forever to get even lukewarm water in the sink or tub.

The neighborhood and location were fine. The exterior of the building was pleasant. Breakfast was good. Staff was nice. Room and beds were comfortable.

Stayed in August 2023

Smelly. Dirty stained carpets in hallways. Not near any amenities in walking distance at all.

Stayed in July 2023