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  5. Reviews of Courtyard Austin by Marriott Northwest/Lakeline

Reviews of Courtyard Austin by Marriott Northwest/Lakeline This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12833 Ranch Road 620 North, Austin, 78750, United States of America

#60 of 211 hotels in Austin

Guests' Choice

Review Score

Based on 260 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.4

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No free breakfast

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    The food at the bistro wasn't good, and was expensive. The bed wasn't that comfortable

    The staff was really nice, and the room was clean and spacious. The food in the area was good.

    Stayed in April 2024

  • Reviewed: February 15, 2024

    7.0
    Good
    • Business trip
    • Group
    • Deluxe King Room
    • Stayed 5 nights

    1. Elevator buttons were broken for 5 days 2. There is too much noise coming from the nearby construction facility on the highway

    I liked the room and the staff. The bar area is nice also.

    Stayed in February 2024

  • Reviewed: December 27, 2023

    9.0
    It’s was a good stay.
    • Business trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The construction outside and I thought I specifically chose breakfast included.

    It’s a good location, close to the market place.

    Stayed in December 2023

  • Reviewed: November 22, 2023

    8.0
    Ok for an overnight stay.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Somewhat outdated. Breakfast not included.

    Friendly staff. Clean hotel. Indoor pool. Starbucks coffee in lobby open morning and late afternoon.

    Stayed in November 2023

  • Reviewed: November 17, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Helpfulness of checkin oerson

    Easy to get in and out of.

    Stayed in November 2023

  • Reviewed: November 14, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It is very overpriced when you consider that you aren't given breakfast. I have stayed in much nicer hotels with full breakfast that were cheaper. Also when we came into the hotel at night the lady at the front desk wouldn't let my group enter until I came and showed her our room key, but I think this has to do with keeping random people from roaming around so I wasn't too bothered by it. She should have just told us that.

    The rooms are very nice. Close to shopping.

    Stayed in October 2023

  • Reviewed: November 5, 2023

    8.0
    For my travel needs, this property was exceptional. Staff was kind, guest room was clean and bed was comfy. I would retu
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The neighborhood; not many food choices. Close to major highway that’s under construction. (Although not loud when in guest room).

    Staff was welcoming. The guest room’s bathroom was so clean. Team at the bistro were kind and accommodating. Nice fire pit area with a clean and large pet area.

    Stayed in November 2023

  • Reviewed: October 11, 2023

    9.0
    Great hotel
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No free breakfast

    Hotel is beautiful , room is big and well decorated. Bed is amazing and comfortable.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights

    I liked the breakfast provided. However, we had a family of 4 and our kids are 17 and 18. We were told our breakfast voucher was only good for two adult entrees and two kids entrees. So I gave my breakfast to my 18 year old son and I ate the kids French toast with fruit. My 17 year daughter ate the kids eggs and bacon and wasn't give any bacon. She ate the eggs only and didn't want to return to the breakfast counter, which had a long line, to ask about the bacon.

    The restrooms were very clean and the provided soap smelled very nice. I liked the ease of parking. I liked the indoor pool. The rooms were roomy and the beds very comfortable with soft bedding.

    Stayed in October 2023

  • Reviewed: September 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were small. The lighting was not sufficient. The light under the TV wouldn't come back on so there was no light for the desk area. The bed side table was much to close to the bed and dated.

    The staff was amazing. Netflix was available. Refrigerator and microwave in room. Ac worked well. Starbucks on site.

    Stayed in September 2023

  • Reviewed: July 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We didn't like the fact that the mini fridge has a 2hr timer.

    Fresh n clean!!

    Stayed in July 2023

  • Reviewed: April 24, 2023

    8.0
    Through no fault of the property, we had difficulties with a next door room, but we were located to another room at our
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast options are disappointing enough that we left both days to find another place to eat.

    The rooms are always clean as is the rest of the property. The location is very convenient.

    Stayed in April 2023

  • Reviewed: April 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The outside is not to be desires

    The rooms were nice and modern.

    Stayed in April 2023

  • Reviewed: March 15, 2023

    8.0
    nice hotel, good location and value
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    need more help in morning to help with breakfast service. and cabinet door in my room where the microwave is stuck so it needs to be fixed.

    convenient location to get back and forth to downtown Austin.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    7.0
    for a quick trip it was a good place to stay. However, not worth the price
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    bathroom was dirty. staff did not communicate well upon check in. when checking in a had to wait because the staff was talking and did not greet me or the people in front of me. the elevator buttons did not work.

    welcoming property bed was very comfortable staff was nice rooms were nicely set up

    Stayed in March 2023

  • Reviewed: February 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • 1 Bedroom Suite, 2 Queen, Sofa bed
    • Stayed 2 nights

    It's a little far from downtown Austin.

    The room was better than I expected.

    Stayed in January 2023

  • Reviewed: February 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were nice and friendly

    Stayed in February 2023

  • Reviewed: September 17, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Always when arriving to room,I inspect the sheets,bed,floors to ensure nothing is dirty.Found the sheets were slightly stained.The smoke alarm was constantly flashing which was disrupted.Overall budget stay,Cedar Park is a quite place don’t expect nothing crazy,or thrilling to do.

    This property is for single couples on a budget,along with older couples who want to stay at a quite area.

    Stayed in September 2022

  • Reviewed: August 30, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    They should have free drinking water in rooms.

    Decent breakfast. Location is good with plenty of restaurants etc. Easy access to highway and the drive to the airport is pretty straightforward.

    Stayed in August 2022

  • Reviewed: May 21, 2022

    7.0
    My stay was okay. But disappointing for the price. Parking was horrible at night I felt unsafe.
    • Business trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights

    lobby, eating area and surrounding area

    business space

    Stayed in May 2022

  • Reviewed: April 26, 2022

    9.0
    Great customer service experience.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I ordered a room with a sleeper couch but my room didn't have one. I was switched to another room but it didn't have one either. Someone had to bring me an extra bed.

    The staff was extremely friendly, helpful, and polite and went out if their way to make us comfortable.

    Stayed in April 2022

  • Reviewed: March 19, 2022

    8.0
    I would book here again.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The Starbucks and Juice area was closed.

    Very clean, upscale environment and friendly staff.

    Stayed in March 2022

  • Reviewed: February 22, 2022

    9.0
    nice place!
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    great location easy to get to Austin from there. the rooms were super nice and clean! no breakfast included but lots of options nearby

    Stayed in February 2022

Showing 1 - 25

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