Reviews of Courtyard Austin-University Area This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
5660 North Interstate Highway-35, Austin, TX 78751, United States of America
#132 of 210 hotels in Austin
Guests' ChoiceReview Score
Based on 391 hotel reviews
7.8Score breakdown
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Cleanliness
8.2
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Comfort
8.3
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Location
8.1
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Facilities
7.9
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Staff
8.6
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Value for money
7.9
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Reviewed: May 6, 2024
Jen
United States of America26 Reviews5 helpful votes7.0“Nice enough hotel, convenient, not a place you'd write home about.”- • Business trip
- • Couple
- • King Room
- • Stayed 3 nights
No breakfast, pool was a little sad, seemed like marriott vaneer over an old property.
Decent location to university.
Stayed in April 2024
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Reviewed: May 6, 2024
Angela
United States of America8 Reviews1 helpful vote8.0“Great trip!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms are a little dated. Nothing open after 10pm and the little store didn’t have anything with zero sugar
Location
Stayed in May 2024
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Reviewed: May 2, 2024
Jackie
United States of America1 review8.0“I might consider not staying here due to all the partying, there were buses of college students.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
We had to call the Front Desk at 2am because of the parties going on by college students both on a Friday and Saturday night. We could hear loud music, people in the hallway and the college students being a little obnoxious. I also heard banging on the wall from the bed in the room next door (young people having sex).
The staff (Front Desk and Dinning/Coffee counter) were very friendly and helpful. They made our stay happier than other places we have stayed at.
Stayed in April 2024
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Reviewed: April 28, 2024
Christine
United States of America66 Reviews7 helpful votes7.0“Super friendly employees, reasonable price for Austin area but room could have been better”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
My room smelled of mold/wet dog Room was very very dark - only 3 light sources and even with window blinds wide open, room still not lit very well TV cable provider had about 40 channels - not very many choices Room walls were painted a dark gray, coupled with a dark gray carpet added to its very dark mood/appearance.
Lots of free parking Mini restaurant & bar with delicious food & friendly servers Comfortable bed Hot shower with good water pressure Nicely decorated lobby Friendly front desk people Close to stores & UT-Austin Easy drop off/pick up for using Uber Air conditioning worked well
Stayed in April 2024
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Reviewed: April 26, 2024
Deme
United States of America3 Reviews8.0“Decent hotel- confused management.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
They double charged me and it took one month of follow ups and promises to credit my account. A manager finally did after the 6th call.
Property was great
Stayed in April 2024
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Reviewed: April 16, 2024
Ted
United States of America13 Reviews9.0“Nice, comfortable facility”- • Business trip
- • Solo traveler
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Concerns about parking security
Clean, comfortable
Stayed in April 2024
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Reviewed: April 15, 2024
Theresa
Canada14 Reviews8.0“Fantastic short stop stay with amenities.”- • Leisure trip
- • Solo traveler
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Bed a bit soft.
Excellent staff and great little bistro/bar much appreciated after a long flight.
Stayed in April 2024
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Reviewed: April 11, 2024
Judi
United States of America17 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
nothing Courtyard could have done but it was along the HWY so not possible to walk places.
Bed (king) was excellent. comfy.
Stayed in April 2024
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Reviewed: April 6, 2024
Valerie
United States of America5 Reviews7.0Good- • Leisure trip
- • Travelers with friends
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
It was on a one way frontage road. The entrance was easy to miss. The bed was strange in that it jiggled when my partner moved at all.
It was clean and the staff was friendly.
Stayed in April 2024
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Reviewed: April 2, 2024
Patricia
United States of America1 review8.0Very Good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast options and organization.
Good room
Stayed in March 2024
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Reviewed: March 26, 2024
Marjorie
United States of America11 Reviews1 helpful vote9.0“Very nice!”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Would be nice to have a microwave in the room. I also wish they had tea along with the coffee in the room.
The daytime front desk receptionist, Jackie, was amazing! It was so wonderful to walk into the lobby and see her smiling face and bubbly personality. She was always working really hard to accommodate all of the guests - all while keeping a big smile! How refreshing!
Stayed in March 2024
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Reviewed: March 25, 2024
Marc
United States of America2 Reviews1 helpful vote9.0“Great!!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 4 nights
Location close to UT campus which we were at most of the time. Staff member was extremely helpful as I had multiple bookings and helped me with checking my cousin and family into a room.
Stayed in February 2024
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Reviewed: March 21, 2024
Abrianna
United States of America1 review7.0“Friendly staff”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The property was not as described in pictures. It was small and not very much of a view.
Staff was very friendly and helpful!
Stayed in March 2024
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Reviewed: March 18, 2024
Lisa
United States of America3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Front desk could be nice
It was very clean
Stayed in January 2024
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Reviewed: February 9, 2024
Terry
United States of America12 Reviews8.0“great place, clean, very helpful friendly staff”- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
I wish they had oatmeal it was out
location to hospital, very friendly staff
Stayed in February 2024
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Reviewed: February 8, 2024
Sarah
United States of America1 review8.0“Great for the price, lots of free parking, and good location!”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
My main recommendation would be to add a trash can in the bathroom! The smell also was a little off but I noticed the hotel was pet friendly so that could explain. Also our door was very hard to open but we eventually figured it out. You can tell it was an outdated hotel that got a recent quick upgrade but for the cost and location it gets the job done!
This hotel was good for the price! Ample parking for no additional cost was a big benefit for a location so close to downtown. Uber to 4th street was only about $15 even at peak times. It’s definitely no frills but it was clean and had the amenities needed for a quick weekend trip. Check in staff was very friendly and helpful!
Stayed in February 2024
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Reviewed: January 15, 2024
Ling
United States of America51 Reviews5 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
We were surprised that the bathroom door was completely unlocked and would not close at all. A nuisance to our privacy. The foot pedal was also missing the first day we used the bathroom. We did not respond to the desk as we arrived late and were tired. Apparently they were not maintained. When we arrived at the front desk, the front desk staff was also very cold in answering questions. I don't think the above should happen in such an upmarket hotel. It was indeed a bit disappointing.
Stayed in January 2024
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Reviewed: January 5, 2024
Nidhi
United States of America1 review8.0“Comfortable stay!”- • Leisure trip
- • Solo traveler
- • King Room with Adapted Tub - Mobility Accessible
- • Stayed 1 night
- • Submitted from a mobile device
No microwave in the room
Stayed in January 2024
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Reviewed: January 2, 2024
Larry
United States of America43 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
The check in was rough. Seemed more interested in the football game. Morning checkout with the same guy was much better.
Stayed in January 2024
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Reviewed: December 22, 2023
Vanessa
United States of America7 Reviews1 helpful vote9.0“Great location, about 15 mins from downtown”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Fixtures and carpet needed a little updating
Comfortable and clean
Stayed in December 2023
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Reviewed: December 22, 2023
Terri
United States of America19 Reviews3 helpful votes8.0“Good location close, but not too close to downtown.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
Nothing to say here. The hotel is a little older and could use a spiffing up!
The hotel is conveniently located and easy to get to. The staff was very helpful and friendly and the room was comfortable.
Stayed in December 2023
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Reviewed: December 14, 2023
Marc
United States of America6 Reviews8.0“Nice facility.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Terrible in room coffee and no coffee available otherwise. Made me cranky. Location was a bit difficult to find/navigate.
Nice room, comfortable bed.
Stayed in December 2023
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Reviewed: November 23, 2023
Cuevas
United States of America1 review7.0“I'll come back when there is a good renovation, not before.”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
It looks old and lacks renovation. It smells old. I think the carpets need to be renewed.
The location is excellent.
Stayed in November 2023
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Reviewed: November 22, 2023
Amy
United States of America1 review9.0“Perfect accommodations for a quick overnight trip and show at Moody Center.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Easy arrival and departure, friendly attentive staff, comfortable accommodations.
Stayed in November 2023
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