6319 Providence Farm Lane, Ballantyne, Charlotte, 28277, United States of America
#11 of 184 hotels in Charlotte
Guests' ChoiceBased on 126 hotel reviews
9.2Cleanliness
9.2
Comfort
9.3
Location
9.5
Facilities
9.2
Staff
9.4
Value for money
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Sandra
United States of AmericaThe pool was too small and no chairs
The staff was friendly the hotel was clean and comfortable
Stayed in April 2024
Reviewed: April 2, 2024
Kailey
United States of AmericaSamaria was at the front desk when we checked in. She was super helpful, nice, and just amazing!
Stayed in April 2024
Reviewed: April 1, 2024
Tracey
United States of AmericaUpon check in there was a little confusion on the booking. We prechecked in... no info was explain about the facilities or checkout information. Did not like that there was no coffee available other than for purchase at the bar. We were there for 2 nights and it was never explained that there was no room service only after 2 nights so we had to ask for more towels both nights.
The hotel was very nice and clean. King room very spacious love the size of desk and the table for luggage. The location was great!!! There are many places to eat and shopping available in the plaza.
Stayed in March 2024
Reviewed: December 23, 2023
Berry
United States of AmericaThe only thing that I didn’t like was that my room was way in the back, down the hallway.
I loved that the room was spacious, staff was polite, and a wonderful view!
Stayed in December 2023
Reviewed: November 22, 2023
Rolando
United States of AmericaThere was no microwave in the room, my only discrepancy!
The room was very clean, staff was friendly n helpful, everything was within walking distance, loved it, loved it, grear place, great area, 10 out of 10, OUTSTANDING!!!
Stayed in November 2023
Reviewed: October 14, 2023
Sherry
United States of AmericaNo complaints or issues
Everything
Stayed in October 2023
Reviewed: September 8, 2023
Brian
United States of AmericaBreakfast
Absolutely amazing staff
Stayed in September 2023
Reviewed: August 19, 2023
J
United States of AmericaI didn't like the knob kept falling off when we had to turn on the shower. I don't know if they have this option, but if not, in double queen bed room, have a shower alone instead of the tub/shower combo The body wash was broken off the wall. No microwave .. Nothing that wouldn't make me go backthough.
I liked that the bathroom was a good size. The hotel is in a good area The room was a good size Loved the view from the 6th floor
Stayed in August 2023
Reviewed: June 23, 2023
Dempsey
United States of AmericaEverything was perfect
The location, staff, and amenities were perfect for what I needed.
Stayed in May 2023
Reviewed: June 1, 2023
Kenneth
United States of AmericaBreakfast was good but a little expensive. Room and facilities were clean. Bed was very comfortable.
Stayed in May 2023
Reviewed: May 20, 2023
Russell
United States of AmericaNothing! it was great!
Everything was great! They bed was so very clean and comfortable! I wanted to take the bed back to my home. lol. Everyone was very nice and always helpful. thank you all for everything!!!!!
Stayed in May 2023
Reviewed: May 8, 2023
James
United States of Americaclean
Stayed in April 2023
Reviewed: May 1, 2023
Brad
United States of America$4.75 for a bottle of water seems excessive
Stayed in April 2023
Reviewed: April 29, 2023
Freddie
United States of AmericaI was satisfied with my stay, the facilities, and the staff
Excellent customer service. Food was good . Location was close to everything we needed
Stayed in April 2023
Reviewed: April 17, 2023
Ashley
United States of AmericaThe staff were all very nice, very respectful and made sure our stay was a great experience!
Stayed in April 2023
Reviewed: March 30, 2023
Mkloggin
United States of AmericaMaybe some snacks on the bar. Enjoyed the bar area and staff was great!
Location was perfect for us with plenty of shopping, restaurants extremely close by. I always want an excellent heating and ac in room unit that functions well and the room didn’t disappoint!
Stayed in March 2023
Reviewed: February 13, 2023
Tara
United States of AmericaLocation, room was nicer and clean, friendly staff
Stayed in February 2023
Reviewed: January 9, 2023
Kevin
United States of AmericaExcellent customer service
Stayed in January 2023
Reviewed: September 6, 2022
Debbie
United States of AmericaNo complaints at all.
I love everything about this hotel.
Stayed in September 2022
Reviewed: July 22, 2022
Mona
United States of AmericaWe only had 1 night
Staff was great and it was very clean and located very close to everything we needed.
Stayed in July 2022
Reviewed: June 12, 2022
Carl
United States of AmericaI loved everything
The front desk staff are wonderful!
Stayed in May 2022
Reviewed: May 29, 2022
Nicholi
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: May 28, 2022
Elizabeth
United States of AmericaBooking.com lets you book a “breakfast included” option but the hotel doesn’t know how to handle that. While they were nice enough to let us order breakfast for free, they were clearly annoyed at having to deal with it.
Clean, comfortable, nice outdoor space
Stayed in May 2022
Reviewed: April 5, 2022
Kayla
United States of AmericaThe location was perfect, the staff were extremely helpful. The room was GORGEOUS. I could’ve spent days in the shower!
Stayed in April 2022
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