2001 Meridian Boulevard, Franklin, TN 37067, United States of America
#25 of 36 hotels in Franklin
Guests' ChoiceBased on 80 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
9.2
Facilities
8.9
Staff
8.9
Value for money
7.7
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 10, 2024
Stephanie
United States of AmericaBed was hard as concrete. Felt like I was sleeping on the ground!
Love the area!
Stayed in April 2024
Reviewed: April 7, 2024
Teri
United States of AmericaStingy with towels and wash clothes. We were given 2 towels and washcloths for 2 people for 2 days. Quit asking people to help out with your operating cost under the guise of conservation. Hotel towels never dry.
Restaurants within walking distance. Indoor pool and hot tub. That was fun for my kiddo after we came back from our day activities.
Stayed in April 2024
Reviewed: June 10, 2023
Shanna
United States of AmericaThe pool
It was close to our favorite breakfast place..the front desk ppl were very nice
Stayed in June 2023
Reviewed: April 18, 2023
Krissy
United States of Americathe bed/pillows weren’t comfortable the flashing light above the smoke detector made sleeping more difficult
the facility was clean and staff was accommodating
Stayed in April 2023
Reviewed: March 13, 2023
Damien
United States of AmericaVery clean and convenient to where we’re going.
Stayed in March 2023
Reviewed: January 30, 2023
John
United States of Americano problem
love this place
Stayed in January 2023
Reviewed: August 22, 2022
Tracy
United States of AmericaWe weren't aware that there was a lounge. We thought all it was was breakfast. The bartender had to let us know and said that the front desk was supposed to be letting guests know. We will remember this the next time we decide to come to Franklin!
Stayed in August 2022
Reviewed: August 4, 2022
Kristian
United States of AmericaDidn’t like the food quality- or the quality of the breakfast coffee (Starbucks) was subpar.
Like the friendly, welcoming staff and service.
Stayed in August 2022
Reviewed: July 18, 2022
Jessica
United States of AmericaNo microwave in the room and mattress could be softer
Clean, good location
Stayed in July 2022
Reviewed: May 8, 2022
Alyssa
United States of Americaone elevator out of order other was very slow
clean rooms and bistro with Starbucks in hotel was very convenient
Stayed in May 2022
Reviewed: March 9, 2022
Treasa
United States of AmericaNa
Very nice place
Stayed in March 2022
Reviewed: December 13, 2021
Sandra
United States of AmericaThe pillow case had a red stain on it the head board was very dusty and there was hair in the bathtub
Marcos at the front desk was nice
Stayed in December 2021
Reviewed: October 18, 2021
Angelica
United States of AmericaThe beds was very uncomfortable, the pillows were good quality. The pool area wasn’t clean especially the hot tub.
I love the convenience of the location. Having restaurants close by to walk to was a plus for us. After work it made it easy to get a bit to eat.
Stayed in October 2021
Reviewed: October 6, 2021
Melissa
United States of AmericaNo maid service for 5 days I left my towels in hallway expecting to get new ones no one was ever at the front desk when I walked by so I couldn't ask anyone for towels lucky my brother had a room next door to mine and had an extra towel for me.
Thought there was a bar/ restaurant in hotel when I looked on Google but there wasn't there was a great one across the street. Best location not far from downtown
Stayed in October 2021
Reviewed: September 10, 2021
Crayton
United States of AmericaThey could not locate my reservation and I had to pay regular price then wait for a refund
Stayed in August 2021
Reviewed: August 2, 2021
Debbie
United States of AmericaWithin walking distance of restaurants or only a short drive. Hotel staff was helpful and friendly. Room was clean and comfortable. Very enjoyable stay!
Stayed in August 2021
Reviewed: July 31, 2021
Terrica
United States of AmericaI chose the room specifically based on the fact that it had a balcony. However the balcony had multiple wasps nests so I was unable to enjoy it due to being highly allergic.
It was clean, quiet, and the staff was friendly.
Stayed in July 2021
Reviewed: July 29, 2021
Pam
United States of AmericaI paid less for the same room 2 nights earlier.
Clean rooms, good location.
Stayed in July 2021
Reviewed: July 27, 2021
Justin
United States of AmericaWe stayed here one night as our halfway point to FL. We enjoyed the hotel. Only negative was the beds were not to our liking. Not a dealbreaker for a one night stay though!
Stayed in July 2021
Reviewed: July 25, 2021
Judith
United States of AmericaThe price of the room was fine, but the added high taxes and room charge was way high and unexpected.
Very nicely appointed room and comfortable
Stayed in July 2021
Reviewed: July 25, 2021
Stacia
United States of AmericaThe only thing i did not like was the strong chlorine smell in the room because our room was above the pool.
The room was great and super quiet.
Stayed in July 2021
Reviewed: July 1, 2021
Masden
United States of AmericaA breakfast!
Everything was great other than no breakfast, or at least we weren’t aware of one.
Stayed in June 2021
Reviewed: June 25, 2021
Leesa
United States of America1. The advertisement stated meals and bar would be available for purchase. 2. No housekeeping services: we had to call for clean towels; no trash pickup- we had lots of trash due to bringing in food for meals;
Unfortunately no food was being served to guess
Stayed in June 2021
Reviewed: June 14, 2021
Moore
United States of AmericaThe only complaint I had regarding the room is oddly the toilet paper in the bathroom was 3/4 gone. Meaning it wasn’t changed out from the previous stay. Service was POOR. There was only one person to check in people AND check out from the vending area. The night of our stay, I had a question and called the front desk. No one answered. The morning of checkout, there was no one to be found ANYWHERE. I even called the hotel while standing at the check in/out desk. Again no answer. We finally got tired of waiting and placed out door keys in a “basket for keys” and left. I hope that was okay. Even if that was the protocol, the person at checkin did NOT tell us what to do.
The rooms were nice and large. For the most part it was very clean which is extremely important.
Stayed in June 2021
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