- not very clean - noisy due to subway - staff

- Close to subway - Big room - open 24h food market 50m away

Stayed in May 2024

It was very noisy when you opened the window.

Stayed in May 2024

While housekeeping did come in daily and give new towels, we had different pods for the coffee machine like tea and decaf coffee and we were never guaranteed to always have 2 normal coffees for the next morning, felt like they could have been a bit more generous or consistent with the pods. We had requested a Manhattan view on booking but this wasn't available and while we got a higher floor (9th), there was no view from our window, so don't expect this despite the description. Be aware also, there's an extra approx. $160 deposit hold on your card when you are checking in which is returned on check out (received mine back a couple of days later into my account), just be aware if budget is tight

Location was excellent, 2 subway stations very close by covering about 4 or 5 lines, with approx. 15min journey to midtown Manhattan. Right beside the E train also which connects to JFK AirTrain so a simple journey if coming from the airport. The bed was huge and really comfortable with a big TV in the room as well as a mini fridge, and the bathroom and shower were great and room service were in every day to replenish towels etc. The coffee machine was good and nice to have in the mornings. There was a decent looking gym which I didn't get a chance to use but looked well stocked and never busy. I cannot comment on the breakfast/restaurant and bar as we didn't use this facility but it seemed to be pretty empty any time we passed. Staff were cordial and helpful on the rare occasion we required any assistance. While the hotel wasn't "cheap" by any means, the value/quality versus what's available in Manhattan is excellent while still being in a very convenient location

Stayed in April 2024

The shower only had half a door, so a lot of the water splashed out. The room was a little tight on space with nowhere to keep the suitcase open comfortably. These were minor issues in the big scheme, and I would definitely stay here again.

The staff was very courteous, professional, and kind. I enjoyed using the gym daily, which was kept very clean. It was located close to the train and dining.

Stayed in April 2024

I think there should be a concierge. Besides they have kept non English speaking staff who wouldn't understand and would not clean the room properly especially the bathroom. Also, they should keep Halal food for Muslim guests. They should not keep a security deposit of 150 usd as this takes away credit limit for someone who is on a budget.

Amongst other things, I loved the location , just 100 m away from subway station, and the fact that there is a 24/7 food market next to it which makes oven hot dishes for you. Then the rooms had all facilities and even an iron with an iron board! I was so surprised. The staff was kind and would guide me about the ways as well.

Stayed in April 2024

Great access to transport

Stayed in April 2024

Starbucks was the breakfast option. Didn’t even have its usual fare.

Location, price, quiet

Stayed in April 2024

only thing i didnt like was that on friday last day there my wife notice that the weed smell was lingering when we got back from our trip in manahtan. it kinda died down but eventurly the weed smell came back but stay threw out the night . i went went down stair to complain abour the smell. overall she said that it couldve been someone in the apartment building next door smoking weed .

i like how inexpensive it was to paid for a 7 day trip . The room was ok didnt get the manhattan view , got more of the amtrak and the subway view , but most of the days i was really never in the room so it didnt bother me

Stayed in March 2024

Unfortunately you can only wash if you you quarters. 2,5 $ per wash. It would be much better if you could just pay with card.

Very close to the subway Queens Plaza and Queensborough Plaza. Within 20 mins. you are in midtown.

Stayed in March 2024

Nothing

Lication of hotel is perfect. (10-15 min to Manhattan). Room was OK, daily cleaning...

Stayed in March 2024

No microwave on room-only one available off lobby. Shower floor not properly graded so water pooled. Room lighting was weak. Large but pretty bare lobby with only a long hard bench to sit on.

To and from subway stop easy walk. Decent-sized rooms for NY. Small market next door and larger one close by. Quiet in a noisy location. Comfortable bed, fake-tiled stall shower Enough plugs.

Stayed in March 2024

Failed to do our wake-up call for early flight. The car transport they hired to take us to the airport dropped us off at the wrong terminal. We had to walk a good ways to a shuttle bus that actually took another 15 minutes of driving to get to the terminal. They should never use that company for guests

Very happy with the room and location to subway.

Stayed in March 2024

Housekeeping knocking on the door every hour after 9 asking when guest will be checking out, even tho we were out before 12.

Very clean and organized space.

Stayed in February 2024

I guess the breakfast options were a bit limited and could be better.

The room was clean, bathroom was modern and the shower pressure was amazing. The location was great as well, very easy access to downtown Manhattan.

Stayed in December 2023

Room cleaning service and cigarette smell in the room.

Location and parking in the same building

Stayed in January 2024

- No kettle in the room so you couldn't make any tea e.g. - Staff at the reception was the unfriendliest we've encountered in a long while. My credit card was charged, during check-in, 150 USD more than stated on booking.com without the staff ever mentioning it! When I got to the room and checked my online banking I immediately went down asking for an explanation. With an unfriendly and almost angry face I was told it's the room tax (which wasn't mentioned anywhere in any terms of service, fees etc., beforehand) and that it will be returned upon check-out. Furthermore, the reception staff never said hello or at least nod during our 7 day stay, they were all the time either looking at their phones, computer whilst ignoring the people going in or out of the hotel. Except for one woman at the reception who was completely different from the others, always smiling and greeting the guests. All other staff were super friendly and great to talk to incl. the cleaning staff But the reception was truly horrible! In a country where the majority of people were extremely friendly and great to talk to, the reception staff was like from another planet.

- Location - less pricey than Manhattan, but only 10 minutes away by subway. The hotel is situated directly at the Queens Plaza metro station, with multiple lines going directly to Manhattan - The room was nice (size wise and cleanliness) with a solid view on the 8th floor - Multiple convenience stores around the hotel, one of them directly next to the entrance. - Pretty close to the Pepsi Cola sign location / Gantry Plaza State Park from where you can enjoy amazing views of the Manhattan skyline - Coffe machine

Stayed in January 2024

The fridge is actually more like a cooler with a glass door and the amount of heat accumulated in the cupboard when the door is closed is not ideal.

The hotel is served by 2 subway stations nearby and there is a 24 hours convenience store. Room was modern and in good condition.

Stayed in January 2024

Could of at least filled up the caffeine machine as we did pay 1200 dollars for our stay

Nice comfortable room

Stayed in December 2023

Small rooms but I guess it’s NYC standard.

Nice location

Stayed in October 2023

We bought the breakfast at the facility. It wasn't great. I don't think I will do that again. It was more like an expensive continental breakfast.

Stayed in November 2023

The shower was terrible. Water went everywhere. The handle wasn’t on tight and fell off.

Clean. Friendly. Good location and value.

Stayed in December 2023

Pricing

Location and room

Stayed in November 2023

Security, clean, location

Stayed in December 2023

One of the staff at the front desk wasn't accommodating. I didn't find her friendly. I stayed overnight, so my check out was the next day. When I checked out, I already sensed that she wasn't friendly because of the way she was answering my queries. I'm used to this kind of attitude, but she shouldn't behave like this, especially when you are wearing the uniform of the Marriott

I enjoyed the bed a lot. The mattress was so soft and the pillows. The linens were also soft to the touch. But most of all, I had a good night's rest because of those things that I mentioned.

Stayed in November 2023