Wasn’t told the room rates would go up so much each day found there were hidden cost I didn’t expect.

Very good

Stayed in May 2024

The shower wasn't hot enough, broken handle on dresser. No kettle in the room or available from front desk

Location was perfect

Stayed in May 2024

The cost of parking 42.00 a day way too much. A microwave would be good in the room

The room and location were great

Stayed in April 2024

The prices of products in the market in the lobby were very expensive. The room didn't have water bottles or toiletries for guests on arrival. The main issue for us was that we were under the impression that the outdoor pool was open for the season. This was the main reason that we booked this hotel. 2 days before our stay we got an email saying that the pool was closed and this was a huge disappointment for us given that it was 80 degrees all weekend long.

The outdoor space downstairs, the market available at the front reception and the space in the room.

Stayed in April 2024

Few lights in the room, it was a bit dark. No water in the mini bar, you have to remember to bring your own.

Walking distance to most of the sightseeing sites and downtown. The staff was polite. Room was spacious, comfortable bed.

Stayed in March 2024

The noise levels from cars racing down the street even late at night.

Room was spacious and clean. Breakfast was very good the french toast best I have had at hotel. Location was good and easy to get into downtown

Stayed in March 2024

Parking was a disaster… upon arrival I had to circle the property three times to figure out there was no parking only valet, I unloaded my vehicle on a roller cart and pushed my luggage in the doorway to be greeted by a valet gentleman… overnight was 43.00 no option to self park… needed access to my vehicle several times was a pain! My “balcony “ room that I thought overlooked the pool Actually overlooked a smelly dumpster and AC units

Close to restaurants and bars

Stayed in March 2024

Location and it was clean, staff was very nice.

Stayed in February 2024

Air conditioner in room was loud.

Location to hockey arena.

Stayed in February 2024

$42 to park on property overnight was my only complaint of you pay for room you should have free parking

Stayed in January 2024

We were given the key to an occupied room, pretty awkward situation but it was fixed promptly.

The property was clean and the location was great!

Stayed in January 2024

The parking

Stayed in January 2024

Little stuff--toilet seat needed tightening. (I reported it.) Lighting in bathroom vanity area inadequate. Bed comfortable but supportive coils very noisy. Never experienced that before. Dispeners in shower awkward to use and could not read labels on containers. As I said, little things, but since you asked :)

Excellent location convenient to Vanderbilt hospital. Valet service very helpful and prompt, especially on check out. Staff accommodating . Great sized room and comfortable bed. Quiet!! Reasonable rate for city based property. Thanks for convenient electronic connectible outlets. Wonderful shower.

Stayed in November 2023

No complimentary breakfast.

Well staffed valet. Overnight parking via valet was pricy.

Stayed in November 2023

The breakfast was good but limited as was supplied by starbucks mini kiosk.

Breakfast was limited , location brilliant loads of little places to eat and drink within 5 min walk. 30min walk to main music city /broadway

Stayed in October 2023

Easy to get to from the interstate. Clean.

Stayed in October 2023

$40.00 valet

Balcony Perfect location

Stayed in September 2023

Wasn't told about extra $$ for parking, even when I spoke to the hotel direct Reserved for my kids honeymoon get away, called hotel to make sure everything was set for their arrival. Once they arrived, hotel wouldn't check them in until they sent me a credit card for to sign, never told about before. Very upset as we were traveling at the same time. Had to take care of this in middle of out trip.

Stayed in September 2023

Parking did not have to be vale only. I easily walked to my car several times to get items out of it.

I liked the location to the Vanderbilt campus and local restaurants. I also like the Fitness Center at the hotel. The lobby was a comfortable place to hang out.

Stayed in August 2023

Seemed short staffed and staff wasn’t super friendly

Location and price was good

Stayed in June 2023

Bathroom layout. Loud traffic cars/motorcycles speeding with loud exhaust on west end. (Not the fault of Marriott) problem but rarely saw police the whole week) Would like to have a shuttle option for Broadway transportation.

Parking attendants were efficient though $42/day is pricey, and not sure if valet are compensated from that charge. Felt obligated to tip additional. Bistro was nice, gym facilities were very nice! Additional common areas for gathering was a nice feature. The pool area was a bit tight and not enough loungers but it worked ok. Bistro prices were a bit high so we chose to eat elsewhere. Oatmeal $9-$11 (really?) Staff did not inform me of the spending limit on breakfast which was included. Front desk adjust my bill accordingly, which I was I appreciative. The bathrooms seemed dated but showers were hot. :) I would like the option to run off the balcony light. West End traffic is very loud in the evening. Hotel lobby bathrooms were clean and overall I would recommend this hotel to anyone. Plenty of choices of good restaurants within walking distance! Staff was always helpful and accommodating. I would recommend this hotel to anyone. Best regards

Stayed in September 2023

Breakfast situation was not what I expected or had ever experienced from Marriott. It was a Starbucks style breakfast and I anticipated a buffet style breakfast. The cleanliness of the hotel could have been better. One of the female staff who worked on the breakfast shift in the eating area (she was not the female staff from Jamaica) was not friendly at all. The parking was not convenient for drivers.

Most of the staff were friendly and helpful.

Stayed in September 2023

every time we went to the pool there were no towels.

The room was great. Very clean.

Stayed in September 2023

Both towel rods were falling off in the bathroom and the toilet seat was marked up from being damaged prior to our arrival.

Good location

Stayed in August 2023