858 Broad Street , Newark, NJ 07102, United States of America
#1 of 19 hotels in Newark
Guests' ChoiceBased on 534 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.4
Facilities
8.5
Staff
8.8
Value for money
8.0
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 21, 2024
Wei
United States of AmericaWhen we entered from the parking garage to the hotel small entrance, there’s no easy access (such as elevator or ramp) for people with luggage to go up to the front desk.
The room is quite big
Stayed in May 2024
Reviewed: May 15, 2024
Tamara
United States of AmericaParking isn’t free
Able to book last minute, staff was very nice and helpful
Stayed in May 2024
Reviewed: May 14, 2024
Wilma
United States of AmericaI still don't know the exact cost of the room. Upon arriving, the front desk person informed me that the cost of the room was $209 + $50 incidental, which would be returned to me.upon check out. At check out, another front desk person told me that the cost was before tax, and I would get $50 back to my card... Which has not happened. Will be calling the hotel tomorrow.
The room was comfortable. The location is convenient for the Prudential Center. But a few blocks away seemed a little unsafe.
Stayed in May 2024
Reviewed: May 13, 2024
Samantha
United States of AmericaThe TVs are old and always so slow to use.
I like that it's close to the prudential center. Clean and simple.
Stayed in May 2024
Reviewed: May 4, 2024
Nicole
JamaicaAccessibility to get to the room was tedious.
The breakfast was good
Stayed in April 2024
Reviewed: April 22, 2024
Terry
United States of AmericaParking even though was nearby, but hard to find on the website
Staff are extremely friendly
Stayed in April 2024
Reviewed: March 25, 2024
Helene
United States of AmericaThat I had to pay additional fee for parking , hotel was costly enough. Parking or breakfast should gave been free.
I liked that the hotel was connected to the arena.
Stayed in March 2024
Reviewed: March 18, 2024
Catherine
United States of AmericaVery clean hotel and accommodating.
Stayed in March 2024
Reviewed: March 12, 2024
Jenniffer
United States of AmericaThe room we got was facing the main street, and it got a bit loud. There was an ac on the wall where noose was filtered through, even though the room had a thermostat which controlled the climate. They should remove the ac’s.
Very nice and clean and close to prudential center
Stayed in March 2024
Reviewed: February 23, 2024
Nideara
United States of AmericaRoom was dated
Location
Stayed in February 2024
Reviewed: February 12, 2024
Kulvinder
United KingdomNothing
Convenient location for work but wouldn’t stay in this area if you are a tourist! Not many restaurants nearby but that was okay for me for one night! Very friendly staff and complimentary coffee and water all day
Stayed in February 2024
Reviewed: January 29, 2024
Cirisha
United States of AmericaThe heating system shuts off after you reach a certain temperature and then it gets cold. The comforter is too light for The winter. The pillows should be king sized and better quality for a king size bed.
The hotel was clean safe and friendly staff
Stayed in January 2024
Reviewed: January 15, 2024
Umirbek
KazakhstanQuite convenient location, polite staff, high level of service. The room was better than expected, comfortable bed, coffee machine. The only problem in the room is the lack of USB connectors. Many thanks for your hospitality.
Stayed in January 2024
Reviewed: December 11, 2023
Victoria
United States of AmericaThe plug in the bathtub was missing.
Loved the Starbucks! The location to the Prudential was great. Super clean hotel and spacious rooms!
Stayed in December 2023
Reviewed: November 19, 2023
Pamela
United States of AmericaPack your hygiene supplies, none are offered.
Convenient location… Near restaurants and the Prudential Center was an easy walk away!
Stayed in October 2023
Reviewed: November 5, 2023
Keysha
United States of AmericaI didn’t like that there wasn’t a microwave in the room. It was very annoying and inconvenient to have to go all the way to the lobby when I wanted to heat up food.
Location and I felt safe in the middle of the busy city!
Stayed in October 2023
Reviewed: October 29, 2023
Robin
United States of AmericaN/A
That it was easy to get to and right next store to the Prudential Center.
Stayed in October 2023
Reviewed: October 23, 2023
Laura
United States of AmericaVery expensive, limited options inside the hotel for food. Coffee machine was dirty. Staff is not necessarily friendly. Lack of info when it comes to the parking. Be aware is not free but this is not clear if you book through Booking.com They also charged my room for room service when they do not have room service and the coffee I purchased was paid on the spot. I called them to inquire about these charges and the rep I got was rude and kept inhaling and exhaling like he was aggravated. I was only inquiring about these charges and did so with grace even though he was not nice at all. Kept saying the parking rate is on their website but I reserved through Booking, not them.
Great location, we bought tickets for a concert in Prudential Center and love the ability to just walk the hall without the hassle of finding a parking spot or getting out afterwards.
Stayed in October 2023
Reviewed: October 22, 2023
Daniel
United States of AmericaNo free parking.
I liked the location. It was conveniently close to the Prudential Center. The sky bridge connection in the car garage made it easy to access our concert.
Stayed in October 2023
Reviewed: October 3, 2023
John
United States of AmericaN/A
Location near Prudential Center Courtesy of staff
Stayed in October 2023
Reviewed: September 19, 2023
Keith
United States of AmericaWe reserved a king room, we got 2 double beds that smelled like smoke, had to ask for a manager to straighten it out
Location
Stayed in September 2023
Reviewed: August 19, 2023
Teinkle
CanadaNo pool, no breakfast.....no amenities. Plain sleep that's all...will NEVER come back. You have nothing to offer
Nothing
Stayed in July 2023
Reviewed: August 18, 2023
Rachel
United States of AmericaThe lobby area smelled musty and pretty bad.
Stayed in August 2023
Reviewed: July 30, 2023
Anh
United States of Americanot many options for food and breakfast
room was spacious and clean! the staff that was there was super friendly!
Stayed in July 2023
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