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  5. Reviews of Courtyard by Marriott Waterloo Cedar Falls

Reviews of Courtyard by Marriott Waterloo Cedar Falls This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

250 Westfield Avenue, Waterloo, 50701, United States of America

#1 of 16 hotels in Waterloo

Guests' Choice

Review Score

Based on 108 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    8.7

  • Value for money

    8.3

  • Free Wifi

    9.2

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Showing 1 - 25

  • Reviewed: January 17, 2024

    9.0
    Fine
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was fine

    Everything

    Stayed in January 2024

  • Reviewed: November 9, 2023

    8.0
    Unique hotel with friendly staff
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Unique style Location Very friendly late night desk staff Comfy bed

    Stayed in November 2023

  • Reviewed: July 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    That it didn't have free breakfast

    Stayed in June 2023

  • Reviewed: June 28, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I paid for the room on Booking.com when I checked in they charge me another $180.00 when I already paid for the room in advance they told me it was taken off so I will be checking. Wasn’t happy on that.

    Stayed in June 2023

  • Reviewed: May 25, 2023

    9.0
    it was an enjoyable stay and we would stay there again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We were not able to get the shade up in our room so it was a bit dark for my liking in the morning. It was a short stay so we didn’t ask for it to be fixed. I think you have to request for room service which we didn’t know so we returned to our room after being out and it had not been serviced. They only put two sets of towels in the room and we are a family of four so we had to ask for extra sets each day.

    The facilities are beautifully done and comfortable. The bistro food is good. Breakfast was great and lunch/dinner was great also.

    Stayed in May 2023

  • Reviewed: March 27, 2023

    8.0
    Very Good
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Advertise breakfast with rate and upon check-in the receptionist stated I would have to pay for breakfast. Produced my email confirmation and after speaking with a couple of the I received a voucher for the breakfast

    Convenient location to my relatives

    Stayed in March 2023

  • Reviewed: October 10, 2022

    9.0
    loved the history of the beautiful building
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    we could hear the neighbors tv whenever it was on.

    the building is absolutely beautifully redone. the room was spacious and my husband loved the fitness center.

    Stayed in October 2022

  • Reviewed: June 27, 2022

    7.0
    So so.
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Selection

    Overpriced

    Stayed in June 2022

  • Reviewed: June 25, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    NO restaurant. NO bar. Food at grab and go completely and totally over priced...$4.00 for a bottle of water?!! Would be a perfect venue for weddings and receptions if you find a viable food and beverage provider. Understand the area around you is not optimal...but you need to cater to a more upscale crowd.

    Clean, modern, nice. Easy to reach location. Very nice rebuild of a building.

    Stayed in June 2022

  • Reviewed: April 23, 2022

    8.0
    needs work Ice machine didn’t work on our floor
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    needs work

    meh needs work

    Stayed in March 2022

  • Reviewed: February 18, 2022

    8.0
    It was good.
    • Business trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night

    Breakfast not available.

    Stayed in February 2022

  • Reviewed: January 29, 2022

    8.0
    Overall, the stay was fantastic. The lobby workers are unfriendly and uninviting. Beyond that I was satisfied.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Lobby staff is unfriendly.

    Rooms clean and comfortable beds.

    Stayed in January 2022

  • Reviewed: December 7, 2021

    8.0
    Great refurbished factory into a hotel!
    • Business trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 2 nights

    Breakfast was in a sack (because of Covid-19). The employee handing out breakfast both days acted like she had other places to be. Not friendly at all. The first night the fire alarm went off five times from 8:00 pm to 3:30 am.

    The room was amazing. You could have held a dance in there with all the space. Love the idea of refurbishing an old factory building into a hotel. View not the greatest.

    Stayed in November 2021

  • Reviewed: October 19, 2021

    7.0
    There could be better options for breakfast and daily housekeeping in spite of the pandemic.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    The lack of communication the front desk attendant gave me at check in. I was not aware that there were no daily housekeeping. Although one of the staff cleaners told me you have to request 24 hours in advance if you need your room serviced.

    The location is very convenient for me to meet my clients without having to travel out of the way for a good hotel. The rooms and hotel cleanliness was above average.

    Stayed in October 2021

  • Reviewed: September 18, 2021

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Still pretty dumbfounded that the restaurant/bar still isn’t operational, what a cash flow that would be. Have to order DoorDash if you don’t have a ride to get to a restaurant. Travelled for work as usual

    Stayed in September 2021

  • Reviewed: August 15, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I called to the front desk to let them know they're ice machine wasn't working and they did absolutely nothing and didn't even offer to help or get it fixed. The woman that was serving breakfast seemed upset or not happy to be at work.

    Quiet. Comfortable

    Stayed in August 2021

  • Reviewed: August 2, 2021

    8.0
    Awesome History
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was closed, the breakfast was bagged and not very many options, and the restaurant in the hotel is permanently closed.

    I liked that it was the Old John Deere Warehouse! It was very clean and SUPER spacious. The rooms were huge, and the outdoor sitting area was gorgeous!

    Stayed in July 2021

  • Reviewed: July 26, 2021

    9.0
    Our stay was good however it could have been great if we had daily cleaning and ease getting towels.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights

    The lack of front desk service when we requested towels. The person seemed bothered by the request and responded that they were out of towels with no status of when the towels would be clean to send more up.

    The room was comfortable, modern, and reasonable.

    Stayed in July 2021

  • Reviewed: July 9, 2021

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was closed due to Covid (the sign on the door stated this.) When we asked about a swimming pool prior to seeing the sign, we were told it was under renovation. Kind of ruins credibility when staff lie to you.

    Very modern and stylish decor...beyond clean and comfortable.

    Stayed in July 2021

  • Reviewed: May 20, 2024

    10
    I’d stay there again
    • Solo traveler
    • King Room with Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator was really slow

    The amenities

    Stayed in May 2024

  • Reviewed: May 18, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It’s was beautiful! We got in really late and the staff was wonderful!

    Stayed in May 2024

  • Reviewed: May 14, 2024

    10
    Wonderful Hotel
    • Business trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Leaving

    It was a safe, ultra clean, and modern. Definitely on par with a 5 star hotel. Great Staff; gym, pool, and employees

    Stayed in March 2024

  • Reviewed: May 6, 2024

    10
    Old John Deere building turned super fancy accommodations!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Adapted Tub - Mobility Accessible
    • Stayed 3 nights

    Breakfast wasn't included as listed on the reservation.

    From the time we walked in the doors to the time we left, we felt welcomed and comfortable! The room was huge and the beds were super comfortable. Rhonda in the bar took good care of us even when she was very busy and keeping up with a rowdy crowd of drinkers! Knowing some history of the building made it extra special to be there.

    Stayed in May 2024

  • Reviewed: April 28, 2024

    1.0
    RIP OFF
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The fact that I spent $534 there for a room on 29 March was told by several employees that my deposit of $200 was released at the time of check out. It is now been almost a month later, and I still have not received my deposit back, my bank says they can’t do anything until the courtyard Cancels the transaction. I spoke with several staff members and have gotten nothing solved and still do not have my money back.

    Nothing

    Stayed in March 2024

Showing 1 - 25

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