800 West Arrowood Road, Arrowood, Charlotte, NC 28217, United States of America
#71 of 184 hotels in Charlotte
Guests' ChoiceBased on 251 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
8.6
Facilities
8.6
Staff
8.8
Value for money
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 27, 2024
Cynthia
United States of AmericaThe Breakfast
Breakfast was not as expected. The website showed a serve yourself line of great looking food. It was not that way. We had a breakfast burrito that was not great. Had to leave most of it uneaten
Stayed in April 2024
Reviewed: March 12, 2024
Maryflore
FranceNo breakfast included, Location is not really convenient (need a car)
Clean, comfortable
Stayed in March 2024
Reviewed: March 4, 2024
Renee
United States of AmericaA lot of street noise
Location and I always stay at Marriott
Stayed in March 2024
Reviewed: March 4, 2024
Kaitlynn
United States of AmericaAlarm went off at 6 am !
Stayed in March 2024
Reviewed: November 20, 2023
Kahla
United States of AmericaThe beds were small. They advertised as queen beds but they were clearly full sized beds. On top of that, the beds were not comfortable but rather hard. Also, the door to our room did not lock when engaged. And did not close well. We had to pull extra to get the door to close.
It was nice to see the renovations completed. It appeared new and overall, clean.
Stayed in November 2023
Reviewed: November 9, 2023
Rivera
United States of AmericaVery clean and comfortable.
Stayed in November 2023
Reviewed: May 25, 2023
Sherima
United States of AmericaThere were stains on the comforter, and the shower walls were not cleaned. Also, little black things on the bathroom floor weren't swept. Some of the night staff were not friendly, barely wanted to say hi, and I had to get her attention because she had headphones in. Also the Starbucks is just a front. They do not make any of the Starbucks drinks. Only basic coffee and tea. The name is a front.
The location was perfect. Close to the airport, highway and restaurants.
Stayed in May 2023
Reviewed: April 27, 2023
Scott
United States of AmericaEverything !
Stayed in March 2023
Reviewed: March 28, 2023
Sondra
United States of Americathought we were getting balcony room but it only had window no balcony
check out time being later was nice
Stayed in March 2023
Reviewed: March 15, 2023
Norma
United States of AmericaBreakfast was good
Stayed in March 2023
Reviewed: January 16, 2023
Oneill
United States of AmericaN/A
it was convenient and clea. we had stayed there the week before because my boyfriend is transferring to Charlotte, and we were checking out the area. since we liked it then, we decided to return.
Stayed in January 2023
Reviewed: October 17, 2022
Erica
United States of Americathat they only took credit card
very clean and beautiful
Stayed in October 2022
Reviewed: October 11, 2022
Michelle
United States of AmericaNo microwave in the rooms
The cleanliness
Stayed in October 2022
Reviewed: August 10, 2022
Kiesing
United States of Americathe tv volume didn’t work, I asked for help with it,
Stayed in June 2022
Reviewed: July 5, 2022
Reilla
United States of AmericaNeeds more sound proofing.
Really liked the cleanliness and location of property. Close to highway and park, but off to side, like in the cut. Room looked just like the pictures.
Stayed in July 2022
Reviewed: July 4, 2022
Tiffany
United States of Americaprices of the soda were high
close to the city
Stayed in July 2022
Reviewed: June 28, 2022
Tammy
United States of AmericaEverything
It was a lovely visit
Stayed in June 2022
Reviewed: June 14, 2022
Susan
United States of Americathe size of the large room was great!
Stayed in June 2022
Reviewed: April 16, 2022
Shannon
United States of AmericaEverything it offered pool, restaurant customer service
Stayed in April 2022
Reviewed: April 13, 2022
Ronald
United States of Americapending charges. I have yet to get a complete answer on charges placed on my credit card. I was charged 180.00 on my card they are still pending. Hopefully they will be resolved. I inquired at the front desk about charges and was told they could not see any .
Stayed in April 2022
Reviewed: February 17, 2022
Melissia
United States of AmericaWasn't never informed that payment method was Credit Card Only. Microwave was next to ice machine where everyone can used it. Worry about the Virus spreading because I didn't see any sanitize near or around.
Stayed in February 2022
Reviewed: February 14, 2022
Norman
United States of AmericaWould really appreciate having coffee available/free in the lobby as was always offered by hotels.
Liked the modern decor, latest technologies (like door locks/cards) many amenities, easy to find, proximity to stores/restaurants
Stayed in February 2022
Reviewed: December 28, 2021
Charlotte
United States of AmericaThe breakfast was continental. the variety was good. I was there for 4 days. The first day there were bananas. The next 3, no bananas were available. The first 2 days there was 2% milk. The next 2 days there were out. I asked the staff if they had any more 2% milk and was told that they only have non-fat milk. I know that was not true because I had 2% the first two days. The muffins were available, but there was no way to heat them up. The first day there was honey. The next 3 days they were out. The setup was nice. The hot tea was not accessible. Had to ask staff for hot water and tea. There were not alot of guests at the hotel; however the trash in the area was full every morning.
I loved the location. I love Marriott. The next time I come, I will stay at this facility. It was covid and precautions of spreading was well prevented. The continental breakfast spread was sufficient due to covid. The rooms were spacious and well decorated. I loved the black-out drapes. When I arrived, I was greeted with a friendly welcome. My room was ready and when I went into my room. I had a welcome on the t.v..
Stayed in December 2021
Reviewed: December 21, 2021
Latavia
United States of AmericaNot that I didn’t like our stay, but the hotel could definitely use some remodeling on the outside.
Overall, our experience was great! We were there the weekend of Halloween because we was going to Scarowinds.
Stayed in October 2021
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