165 East Ontario Street, Streeterville, Chicago, IL 60611, United States of America
#81 of 182 hotels in Chicago
Guests' ChoiceBased on 424 hotel reviews
8.3Cleanliness
8.5
Comfort
8.6
Location
9.2
Facilities
8.4
Staff
8.8
Value for money
7.9
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Christopher
United States of AmericaPerhaps a clean room daily however I understand the policy
Terrific Resturant I loved the biscuits and jam the drinks were great too
Stayed in May 2024
Reviewed: May 6, 2024
Janice
United States of AmericaLoved breakfast
Stayed in May 2024
Reviewed: May 5, 2024
Gwendolyn
United States of AmericaThe room doors did close securely.
N/a
Stayed in May 2024
Reviewed: April 12, 2024
Alexis
GermanyNo own parking, also no recommendations for parking
Lovation
Stayed in March 2024
Reviewed: March 13, 2024
Elizabeta
United States of AmericaThe outside street noise could be heard on the 17th floor where I stayed, as if I was in the middle of the street. Given the location and the bustle of the magnificent mile, this meant loud sirens till late in the night and again super early in the morning.
Room was clean and very nicely equipped, with a beautiful view. Staff was polite and efficient, and the hotel is in a good location. I loved the pool and fitness center and how easy it was to get to places from the hotel.
Stayed in March 2024
Reviewed: March 12, 2024
Chris
United States of AmericaArea around sink was cramped.
Location
Stayed in March 2024
Reviewed: February 19, 2024
Shannon
United States of AmericaThen you're not playing that we were locked over room for 15 minutes and couldn't get anywhere had to stand out in the hall until maintenance came
I like that those staff was very friendly
Stayed in February 2024
Reviewed: February 18, 2024
Deb
United States of AmericaThough comfortable it was annoying that the sheet was undersized and kept coming off the beds.
LArge spacious room. Wished I had a better view for this upgraded room but overall nice. Restaurant was great.
Stayed in February 2024
Reviewed: February 8, 2024
Christina
IrelandAmazing location, easy reach of everything. All the staff were super friendly!
Stayed in February 2024
Reviewed: January 16, 2024
Lara
United States of AmericaPool was closed for improvement when we visited
Located so close to the Miracle Mile and Navy Pier
Stayed in December 2023
Reviewed: December 19, 2023
Kathy
United States of Americalighting in the room, sink and bathroom was very dark ; room was warm in a space where vent was, otherwise was cold;
beds were comfortable , spacious room
Stayed in December 2023
Reviewed: December 6, 2023
David
United States of Americanot much
Everything
Stayed in December 2023
Reviewed: November 27, 2023
Brent
United States of AmericaParking was expensive, hotel had too many guests booked and elevators were crowded.
Location was great and is your standard fare Marriott.
Stayed in November 2023
Reviewed: October 24, 2023
Teresa
United States of AmericaDidn't feel comfortable leaving the property in the evening. So we stayed inside
Everything was inside. We didn't feel comfortable walking around at night
Stayed in October 2023
Reviewed: October 21, 2023
Damian
IrelandLittle bit noisy outside with ambulance sirens from nearby hospitals and building works ongoing which are outside control of hotel
Staff were excellent. Very friendly and helpful. Location is excellent for access to shops, tourist sites and transport . Room very comfortable with plenty of space
Stayed in October 2023
Reviewed: September 26, 2023
Michael
United States of AmericaGreat location. Excellent staff.
Stayed in September 2023
Reviewed: September 26, 2023
Stuart
United KingdomClean
Good location
Stayed in September 2023
Reviewed: September 24, 2023
Beatriz
United States of AmericaLocation
Stayed in September 2023
Reviewed: September 13, 2023
Ricardo
BrazilNo room cleaning every day. Check in at 4pm Check our at 11am I thought a day had 24 hours….
Location
Stayed in September 2023
Reviewed: September 13, 2023
Mom
United States of AmericaNothing
Near everything, staff awesome
Stayed in July 2023
Reviewed: August 6, 2023
Luciane
United States of AmericaConstruction next door, basically no toileteries, a little oudated
Well maintained, comfortable bed, view of the city
Stayed in August 2023
Reviewed: July 31, 2023
Missi
United States of AmericaSee above
The location was horrible. Very ghetto. And I was double charged and now I have to wait for 5-7 days to get almost $400 back.
Stayed in July 2023
Reviewed: July 21, 2023
Underhill
United States of AmericaThe parking situation out front was not ideal.
The location was great .
Stayed in July 2023
Reviewed: July 15, 2023
Green
United States of AmericaNo blow dryer in the room. Only sink was in the bathroom-made it inconvenient for getting ready in the morning.
Location to my appointment. On site parking garage!!!
Stayed in July 2023
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