6840 North Dallas Parkway, Plano, TX 75024, United States of America
#33 of 60 hotels in Plano
Guests' ChoiceBased on 147 hotel reviews
8.0Cleanliness
8.5
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
8.9
Value for money
8.3
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 13, 2024
Andrea
United States of AmericaThe rooms were a bit dated. There’s not really a real restaurant in the hotel just a marketplace, which is different.
The hotel was in a nice location and the room rates were reasonable by comparison to other hotels in the area. The staff were very friendly and helpful. I love that they gave complementary water.
Stayed in April 2024
Reviewed: January 8, 2024
Khayyam
United States of AmericaBreakfast was not included in the price. Had to pay for it.
Location, facilities and cleanliness
Stayed in January 2024
Reviewed: September 25, 2023
April
United States of AmericaOlder decor
Easy access from freeway and the staff.
Stayed in September 2023
Reviewed: August 3, 2023
Trevor
United States of AmericaI never knew before booking the hotel that they charged $3 a night to park, it isn’t a lot of money but I don’t like how hotels do that. I wanted a disabled friendly room but I didn’t get the room I requested
Friendly staff, comfortable beds
Stayed in July 2023
Reviewed: July 17, 2023
Vanessa
United States of AmericaThe rooms are a little outdated and the light in my bathroom flickered
Beds were comfortable. The hotel was clean.
Stayed in July 2023
Reviewed: April 23, 2023
Tatyana
United States of Americanone
everything
Stayed in April 2023
Reviewed: April 5, 2023
Johnson
United States of AmericaLight was too dim, definitely needs better lighting
Stayed in April 2023
Reviewed: November 12, 2022
Tara
United States of AmericaI thought breakfast was complimentary. I would prefer that…
easy to find. the decor was nice and clean lobby
Stayed in October 2022
Reviewed: October 17, 2022
Nia
United States of Americalighting is outdated
room had access to pool
Stayed in October 2022
Reviewed: September 25, 2022
Alfonso
United States of AmericaThere’s a lot of remodeling going on, which is a good thing because the entire hotel looks very dated, you can see where they have put patches of paint on top of layers of paint such as on the elevator frames and throughout. One of the baby crib sides would not latch and posed a hazard. No breakfast included, but there is something you can pay for and it is not terribly overpriced.
Price, location, beds!, and pillows!!! Service was excellent -- knowledgeable and friendly
Stayed in September 2022
Reviewed: September 12, 2022
Prashant
United States of Americanot enough supplies in room like coffee, tea. also room was not having basic amenities like face cream, tooth paste etc
location was close to prime location
Stayed in September 2022
Reviewed: June 21, 2022
Hiromi
United States of AmericaThe breakfast menu wasn't very exciting.
My husband and I were visiting our son. The hotel is located in a walking distance from where our son lives. My husband had to work part of the time but he was able to do so at the pool side and I was hanging out at the pool side, too. Which was most relaxing.
Stayed in May 2022
Reviewed: February 3, 2022
Alvin
United States of AmericaThat the bistro was not accommodating. The personal was really slow. The line was extremely slow that the two days I stayed I was not able to get a decent cup of coffee or a meal.
Stayed in January 2022
Reviewed: November 23, 2021
Rick
United States of AmericaWas surprised that maid service never came around in my three days there.
Very nice staff.
Stayed in November 2021
Reviewed: November 16, 2021
Robert
United States of AmericaA/c unit in room rattled.
Staff helpful and friendly. Bed comfortable.
Stayed in November 2021
Reviewed: October 6, 2021
Mark
United States of AmericaI didn’t like my inability to control the room temperature. I like cool rooms, but the AC was cranking out cold air beyond what I wanted. I needed a jacket so that I could feel comfortable.
Good location, comfortable bed, functioning facilities.
Stayed in October 2021
Reviewed: September 22, 2021
Larry
United States of AmericaBar and restaurant not open
Clean, quiet,nice
Stayed in September 2021
Reviewed: August 30, 2021
Edward
United States of AmericaNO breakfast. and no where to eat near-by. Location was OK
Stayed in August 2021
Reviewed: August 20, 2021
Barry
United States of AmericaLocation of ice machines
Stayed in July 2021
Reviewed: August 14, 2021
Jessica
United States of AmericaThe a/c could have been better it didn’t work great and made a sound. The bed wasn’t the softest.
We didn’t have the breakfast. The location to were we need to be was perfect. We don’t usually like staying on the bottom floor but this time we liked it there was a patio right out the back went straight to the pool.
Stayed in July 2021
Reviewed: July 28, 2021
Helen
United States of AmericaSince Pandemic, hotels DO NOT clean rooms daily; you have to asked for towels/room cleaning; trash NOT emptied daily😱😱😱
Stayed in July 2021
Reviewed: July 19, 2021
Kirsty
United States of AmericaAlthough the curtains were amazing at keeping the light out, we were woken up very early because you could hear everything outside. We had a room that overlooked the pool and there were kids in there from 8am screaming (yes I understand that kids are loud and want to have fun) - next time I think I’d ask for a room that isn’t so close to the pool.
The staff were very welcoming and the hotel room was very clean.
Stayed in July 2021
Reviewed: July 15, 2021
Dustin
United States of AmericaThe snack were outrageously priced. $4 for a Mountain Dew or a bottle of cheap water. A 50 cent bag of chips was $4.
Great location
Stayed in July 2021
Reviewed: July 12, 2021
De
United States of AmericaThere was a sofa bed and when we pulled it out, it was disgusting. There were unknown stains all over the mattress and it was unusable. So, we had to move to a different room.
The front desk was very friendly, the gym was pretty nice, we got got quiet interior room. It's a lot nicer than other 3 star hotels. Continental breakfast was included.
Stayed in June 2021
Gréoux-les-Bains, France
Grudziądz, Poland
Świnoujście, Poland
Sazos, France
Karpacz, Poland
Chandīgarh, India
Nuwara Eliya, Sri Lanka
Qingdao, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content