4901 West Plano Parkway, Plano, TX 75093, United States of America
#30 of 60 hotels in Plano
Guests' ChoiceBased on 99 hotel reviews
8.0Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.5
Staff
8.6
Value for money
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 7, 2024
Diana
United States of AmericaI didn't get information for the breakfast options or if it was available to option in the morning. I would have liked to have breakfast before my meetings or have the information to where I can have breakfast without me looking in my phone.
I also liked the fact that the receptionist was nice and polite when he couldn't find me in the system and corrected the name, they had registered me under. The system had added a G in front of my last name.
Stayed in February 2024
Reviewed: September 13, 2023
Charles
United States of AmericaDidn’t like that the pool closed at 6 before we even checked in and the frig in the room really did get cold and was charged again when we checked in .and had to contact booking.com about get money refunded
Was a really nice hotel all around
Stayed in September 2023
Reviewed: May 18, 2023
Brooke
United States of AmericaI did not like that they didn't honor my early arrival time. I didn't like the booking.com customer service agent lied about fixing the situation. It wasn't a lot to dislike after I got to my room about 3hrs later.
I like the space and comfort of the room. The balcony and shower were great! I like that the curtains blacked out all the sunlight when I wanted to relax more.
Stayed in May 2023
Reviewed: May 17, 2023
Tina
United States of AmericaNo breakfast included.
Very clean, nice room!
Stayed in May 2023
Reviewed: December 8, 2022
Nichole
United States of Americaconstruction and paring
clean
Stayed in November 2022
Reviewed: December 6, 2022
Catherine
United States of AmericaThe price of a cup of coffee was ridiculous! $4.71 for a cup of coffee is absolutely ridiculous! We didn't eat there because of the prices.
The beds were comfortable. We liked the couch in the room. The shower was large. There was a fridge. All good. We liked that the room was on the bottom floor, and was non smoker.
Stayed in December 2022
Reviewed: November 19, 2022
Balwant
Thailandso much construction going on. can’t find the entry door.
stay was ok and I checked out a day before my actual check out. reception people didn’t even ask why.
Stayed in October 2022
Reviewed: June 30, 2022
Denise
IrelandBreakfast could have been included
Friendly staff
Stayed in June 2022
Reviewed: May 16, 2022
Tiffany
United States of AmericaThe coffee and bar weren't open, lol. BUT coffee and food were available the next morning and the food was great!
The staff were kind and asked me about the quality if my stay
Stayed in May 2022
Reviewed: February 13, 2022
Sharon
United States of AmericaExtra lock on door didn’t work. Plugs in lamp were loose and couldn’t hold a plug.
Location was great. Rooms clean. Beds comfortable.
Stayed in February 2022
Reviewed: September 26, 2021
Joyce
United States of AmericaHair on towel
Stayed in September 2021
Reviewed: September 11, 2021
Larry
United States of AmericaClean
Stayed in September 2021
Reviewed: August 30, 2021
Tom
United States of AmericaThe bed was placed where the TV was at the side of the bed , not at the foot of the bed. Made watching the TV while lying in bed awkward.
Courteous and helpful staff.
Stayed in August 2021
Reviewed: August 15, 2021
Shane
United States of AmericaThey really wanted us to pay for breakfast even though it was included I had to show my reservation includes breakfast three times and it was not a good breakfast at all a bagel for 5$
Stayed in August 2021
Reviewed: July 10, 2021
Joy
United States of AmericaThe water pressure was lacking. That would really be the only thing I'd change. That's all.
The location was really good for where I needed to go.
Stayed in June 2021
Reviewed: July 6, 2021
Samantha
United States of AmericaThe a/c wasn't able to control very easily and would get hot/cold on its own.
There was a nice bar in the lobby with food and drinks. The pool and workout rooms were very nice and clean.
Stayed in July 2021
Reviewed: July 5, 2021
Shehan
United States of AmericaI didn't like that they didn't have a mini fridge
The rooms were comfortable and clean
Stayed in July 2021
Reviewed: June 27, 2021
Eric
United States of AmericaNo opinions right now
Location was great and access to vehicle was fantastic. Comfortable and hygiene products were great
Stayed in June 2021
Reviewed: May 30, 2021
Jerome1013
United States of AmericaHotel was very quiet, and comfortable. Perfect for a weekend getaway to relax and rest. Hotel is within 10 minute drive of many restaurants. Facilities and room were clean and modern. My wife and I were on a staycation, and I have never seen her sleep so many hours in a row. She was refreshed and rejuvenated after our quiet weekend stay here.
Stayed in May 2021
Reviewed: April 27, 2024
Avalos
United States of AmericaLate night man acting like we were bothering him and we were there for surgery, we needed more pillows and ice..he played on his phone. Thursday night.
Everything
Stayed in April 2024
Reviewed: February 21, 2024
Bradley
United States of AmericaVery outdated, not very nice for the price :/. Parking lot literally had l signs that say park at your own risk.
Stayed in December 2023
Reviewed: January 13, 2024
Kim
United States of AmericaPrice
Clean and comfortable.
Stayed in November 2023
Reviewed: January 7, 2024
Sophia
United States of AmericaVery nice stay--my parents came to town to visit, and we booked this hotel for them. Everything was pleasant, from the check in to cleanliness and size of the room. Would definitely stay again!
Stayed in October 2023
Reviewed: December 12, 2023
Brandon
United States of AmericaPlace is well kept and staff is very helpful
Stayed in November 2023
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