5200 Mercury Drive, Dearborn, MI 48126, United States of America
#3 of 14 hotels in Dearborn
Guests' ChoiceBased on 215 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.6
Facilities
8.3
Staff
8.9
Value for money
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 14, 2024
Carmen
Czech RepublicLocation Facilities
Stayed in April 2024
Reviewed: January 13, 2024
Rupesh
CanadaBreakfast was prepped well but the options were limited.
Stayed in December 2023
Reviewed: November 13, 2023
Brenda
United States of AmericaThere was no free breakfast, the food area w Starbucks coffee was never open when I wanted something to drink. Everything costs extra for the price increase.
Easy location to get to & not far from Ford field. Room & facility was clean, staff was very helpful!
Stayed in November 2023
Reviewed: September 22, 2023
Gwendolyn
United States of AmericaMy room was right in front of an exit door and was very noisy all evening.
Stayed in September 2023
Reviewed: September 3, 2023
Teresa
United States of Americanothing, was great.
non applicable
Stayed in September 2023
Reviewed: July 17, 2023
Janet
United States of AmericaThe shower pressure was very poor.
The staff was very friendly & helpful. Olivia was awesome! The ground floor courtyard side room was perfect location of room. The hotel smelled wonderful.
Stayed in July 2023
Reviewed: July 6, 2023
Moamer
CanadaQuite and clean place , friendly staff
Stayed in July 2023
Reviewed: June 5, 2023
Jeanne
United States of AmericaI didn't like that breakfast was not included. The prices I saw on the Bistros menu were ridiculous!!! Stopped at Cracker Barrel on the way home, my entire meal was equal to the cost of an item on Bistros menu!!!
The staff was extremely helpful, conversational, and pleasant. The room was clean and perfect for our convenience. I wished breakfast was included because Bistro is way too expensive for me!!!
Stayed in June 2023
Reviewed: May 29, 2023
Daniel
United States of AmericaIt seemed a little short on staff during a busy weekend, but otherwise I have no complaints.
The hotel was comfortable, very clean, and convenient to the location of the event in which I was participating.
Stayed in May 2023
Reviewed: May 9, 2023
Robert
United States of AmericaThe only real negative breakfast which was pre-paid was not the typical buffet breakfast, which was not explained at check in, the kitchen closed at 9:30, therefore we did not get the breakfast, the hotel did refund.
The hotel is in a good location for access to Detroit and many freeways as well as the Henry Ford Museum. The only negative the breakfast process was not explained at the time of check in, therefore we did not get breakfast, this was refunded, which was appreciated. The pool area is nice but the water a bit chilly. Overall, would definitely consider again if in the area, really liked the first-floor courtyard room.
Stayed in May 2023
Reviewed: March 27, 2023
Jameela
United States of AmericaThe swimming pool was down the first night of our stay.
Property was close to lots of stores and restaurants. property was clean.
Stayed in March 2023
Reviewed: March 20, 2023
Darlene
United States of AmericaThere was a large hairball in the pool. There were no towels in the pool area. The beverage and breakfast prices were ridiculous!!! It REEKED like weed in our hallway.
The staff was very friendly. Great location for attending Michael Guido Theater.
Stayed in February 2023
Reviewed: February 16, 2023
Jim
United States of AmericaBreakfast was overpriced.
Staff was friendly and helpful. Rooms and common spaces were really clean and comfortable. Breakfast was tasty.
Stayed in February 2023
Reviewed: November 21, 2022
Brittany
United States of Americasays there was a microwave but did not have one in the room’s
very cozy & comfortable very easy check in friendly staff
Stayed in November 2022
Reviewed: November 6, 2022
Stanley
United States of AmericaThe facility is a bit dated & the water pressure in the bathroom (tub & sink) was a bit weak. The bed was very hard.
The hotel staff was extremely friendly & helpful. Our breakfast was good & reasonably priced.
Stayed in November 2022
Reviewed: October 1, 2022
Taylor
United States of Americaproperty is clean, quiet, & comfortable. staff was amazing and helpful, love to see my people with a smile.
Stayed in September 2022
Reviewed: August 8, 2022
Julie
United KingdomSome noise from other rooms could be heard, especially at 3am when the next door room got up and put TV on at normal volume! Hotel probably used for people either going to and from airport or working at Ford, so early starts and room noise is likely to be regular.
Lots of parking and easy to get to and from airport and Henry Ford Museum. Onsite food and bar good to have and was very quiet but we did use one night as we arrived late. Room enormous. Beds comfortable.
Stayed in July 2022
Reviewed: July 5, 2022
Keisa
United States of AmericaI had my room switched , the first room was dirty. second room was ok.
Amazing customer service.
Stayed in May 2022
Reviewed: June 30, 2022
Daniela
ArgentinaBreakfast was good, though it could be included, no food or drink in the fridge to use and then pay, no dry hair
I like the staff, they were all so kind and collaborative. It is the best you have!! It was a good place to stay near the office.
Stayed in June 2022
Reviewed: June 20, 2022
Chanonne
United States of Americait was clean and the staff was helpful
Stayed in June 2022
Reviewed: May 30, 2022
Donald
United States of AmericaThe hotel has just one elevator, at the far end of the building away from reception. This could present an issue for those with limited mobility. We had breakfast at the 'bistro' since there were no other options within walking distance. Though the food was good, the number of options on the menu could have been more numerous.
We traveled to Dearborn to take in a Detroit Tigers game. Downtown hotels are expensive, and I had stayed in Dearborn previously. It's a short drive to downtown and Comerica Park. This hotel has free onsite parking, which is also a plus. The staff was very helpful in giving us directions on how best to get to the park and about nearby stores that had items we had wanted to purchase. The location is near the Ford factory and administrative buildings, so it's a bit remote in that sense, but it was fine for our purposes. The room was clean, quiet, and well-maintained. The property has a small indoor pool and a fitness center.
Stayed in May 2022
Reviewed: May 30, 2022
Kerri
United States of AmericaWe were disappointed that a whirlpool was mentioned in several places online, but there was no whirlpool on the property.
The room was nicely appointed. The curved sofa was very comfortable and attractive. The staff was very friendly and welcoming, and responded to all our questions quickly.
Stayed in May 2022
Reviewed: March 22, 2022
Erik
United States of AmericaRoom cleanliness was just OK. There were some things that were obviously overlooked, like dirty towels stuffed behind our couch. Couch and ottoman had some stains and furnishings overall looked dated.
Breakfast was very good. I liked that you offered the Beyond Sausage as a vegetarian option.
Stayed in March 2022
Reviewed: March 8, 2022
Michelle
United States of Americaprice of a glass of wine.
Staff is always friendly and very helpful!
Stayed in February 2022
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