1525 East Maple Road, Troy, MI 48083, United States of America
#3 of 15 hotels in Troy
Guests' ChoiceBased on 222 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
8.9
Facilities
8.9
Staff
9.1
Value for money
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 2, 2024
Meshe'l
United States of AmericaOnly think I didn't like is not having some type of seating on balcony. Also the ice machine was extremely far from our room. So was the elevator but taking the stairs wasn't so bad since there were only a few.
Loved the decor and amenities. Great location. Staff was polite and knowledgeable when asked for help. Included breakfast was surprisingly good. Being able to get starbucks on site was a great bonus.
Stayed in April 2024
Reviewed: May 1, 2024
Charles
United States of AmericaAnts in my bathr⁹oom
Breakfast. Comfortable bed. Courteous staff
Stayed in April 2024
Reviewed: April 25, 2024
Heidi
United States of AmericaEverything was great! The room was so clean and the bed was so comfortable !
Stayed in April 2024
Reviewed: April 20, 2024
Anthony
United States of AmericaIce machine accessibility
The food and pool
Stayed in March 2024
Reviewed: February 12, 2024
Kenneth
United States of AmericaNo free breakfast , or coffee to go spots would be nice
The staff was very nice at the bistro, croissant was amazing.
Stayed in February 2024
Reviewed: February 12, 2024
Dillard
United States of AmericaHeat in room was blowing cold air. Lack of shower cap
Clean, price, amenities
Stayed in February 2024
Reviewed: January 10, 2024
James
United States of AmericaI enjoyed everything about the facility.
Everything was above my expectations! Great front desk staff.
Stayed in January 2024
Reviewed: December 27, 2023
Porscha
United States of AmericaNice room
The Rooms was very spacious..
Stayed in December 2023
Reviewed: December 23, 2023
Robert
United States of AmericaFront desk woman was excellent. Very helpful.
Stayed in December 2023
Reviewed: November 25, 2023
Andrea
United States of AmericaWe enjoyed our stay, the hotel staff were very friendly and quickly responded to our request for an extra blanket for the pull out sofa. The pool and Jacuzzi were great for unwinding after a long drive. Everything was very clean. I will continue to look for the Bonvoy experience in future travels.
Stayed in November 2023
Reviewed: November 25, 2023
Carol
CanadaNot applicable. We did not have breakfast .
Stayed in November 2023
Reviewed: September 27, 2023
Kaysie
United States of AmericaReally needs thicker pillows on the bed. Also the elevator was kind of scary.
The Starbucks in the lobby was so amazing ! 🥰 and the woman at the front desk even offered to make me a drink when it was closed. All the staff was really nice too.
Stayed in September 2023
Reviewed: September 8, 2023
Jason
United States of AmericaNothing
Great place
Stayed in August 2023
Reviewed: July 24, 2023
Miller
United States of AmericaN/A
Check in was quick and easy. The front desk staff were polite and knowledgeable.
Stayed in July 2023
Reviewed: June 7, 2023
Melissa
United States of AmericaThe room was lovely! The pool is also crystal clear! Outside is a great place for kids to play safely! The staff was amazing! I truly love coming to this hotel, the breakfast, as amazing as well! 10 out of 10
Stayed in June 2023
Reviewed: May 8, 2023
Mee
United States of Americalike everything
nice friendly clean
Stayed in May 2023
Reviewed: April 20, 2023
Dave
United States of AmericaElevator is old and shuddered somewhat.
Room was updated, clean and comfortable
Stayed in April 2023
Reviewed: April 5, 2023
Matthew
United States of AmericaStaff was awesome,clean room
Stayed in April 2023
Reviewed: March 29, 2023
Colleen
CanadaThe sign at the entrance was back too far and difficult to see so we passed the entance. The toilet paper roll was hard too reach for most women and kids.
Location was close to restaurants and main Hwys. The breakfast was good.
Stayed in March 2023
Reviewed: February 27, 2023
Marcee
United States of Americavery high chlorine content of pool and hot tub burned your eyes The shower was great but water did not drain well, left you standing in water afraid it would over flow
very clean staff very kind and helpful, room was quiet and clean
Stayed in February 2023
Reviewed: December 23, 2022
Angelea
United States of AmericaThe location and room, staff was very nice. Cassandra was extremely nice and her manager.
very clean and quiet stay. Staff was nice.
Stayed in December 2022
Reviewed: September 12, 2022
Meier
United States of AmericaI liked everything! I forgot to mention the shower door would keep sliding open and wouldn't stay closed. Room 208. I don't have a door like that in my shower, so not sure if there is a trick to keeping it closed. Loved my visit! Thanks !!
Atmosphere. Staff. Room.
Stayed in September 2022
Reviewed: August 18, 2022
Kay
United States of AmericaNo odors
Stayed in August 2022
Reviewed: July 28, 2022
Hhmp
United States of Americaclean
very y
Stayed in July 2022
St. Gallen, Switzerland
Mérida, Spain
Fougueyrolles, France
Momigno, Italy
New Delhi, India
Plakias, Greece
Playa Fortuna, Puerto Rico
Ankleshwar, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content