2680 Hospitality Boulevard, Florence, SC 29501, United States of America
#24 of 40 hotels in Florence
Guests' ChoiceBased on 115 hotel reviews
7.1Cleanliness
7.7
Comfort
7.8
Location
8.8
Facilities
7.3
Staff
8.2
Value for money
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 24, 2024
Savannah
United States of AmericaDidn't get breakfast, location was good, room was good and updated. It was clean and comfortable with modern amenities except no microwave. Bathroom was acceptable but not high end finishes - which was no issue for me. Easy on and off 95 with a lot of restaurants and gas station options within 5 minutes or less.
Stayed in May 2024
Reviewed: May 13, 2024
Cyndal
United States of AmericaNo bath towels, asked for towels and still didn’t receive them. Alarm was left on from previous guest. No soap in the public bathroom. And they ran out of hand sanitizer.
Very friendly staff
Stayed in May 2024
Reviewed: May 5, 2024
Patricia
United States of AmericaThe next impression after being greeted was the dirty elevator. Not a good one. It should be cleaned daily. And lobby dusted. And didn't like not getting a free breakfast.
1st impression was impressive. Very friendly greeting
Stayed in May 2024
Reviewed: May 3, 2024
Cheney
United States of AmericaInternet was hard to find.
Didn’t do breakfast, had to leave at 6am. Staff gave us coffe and fruit
Stayed in May 2024
Reviewed: April 2, 2024
Brittney
United States of AmericaPool was closed. Fire alarm went off at 2 am the first night.
Next to Florence center where our event was all weekend.
Stayed in March 2024
Reviewed: November 8, 2023
Mary
United States of AmericaI booked the king room with the whirlpool and tried to use it and dirty yellow water came out. Couldn't even use it, it was extremely dirty.
The location was right next to the arena.
Stayed in November 2023
Reviewed: October 31, 2023
Cris
United States of AmericaThe room had a funky smell. The carpets were gross and the cause of the smell I believe. The bathroom needs to be updated.
Close to highway. Did have indoor pool which we didn’t have time to use. Also had convenient little bistro with small menu and alcohol. Much appreciated!
Stayed in October 2023
Reviewed: October 7, 2023
Romeo
United States of AmericaThe price
The bef
Stayed in September 2023
Reviewed: June 26, 2023
Shantel
United States of AmericaThe pool was not open during our visit.
The staff were all friendly.
Stayed in June 2023
Reviewed: June 14, 2023
Moira
United States of Americarenovating property was a little inconvenient.
Stayed in May 2023
Reviewed: May 15, 2023
Shametrius
United States of AmericaThere was no breakfast! I went down 8:30am to some guy ranting about how his cook didn’t show up and asked did I want a piece of toast because he “believes” he can make that . Total joke I just walked away in disbelief
The location was nice close to the mall and restaurants
Stayed in May 2023
Reviewed: April 21, 2023
Alexia
United States of AmericaN/A
It was very nice,clean & in a great area.
Stayed in April 2023
Reviewed: March 4, 2023
Sharon
United States of AmericaSpecial shout out to Wanda Johnson!
Stayed in March 2023
Reviewed: December 25, 2022
Dawn
United States of AmericaNo hot tub/whirlpool as advertised. Staff said it was filled in with cement a couple of years ago. I understand it is due to Covid, but why advertisement had not been updated did make me upset. False advertisement makes me not want to trust booking .com and Marriott Hotels. Staff said this is were it needs to be updated. On the hotel itself they still had sign up by door of pool that said whirlpool. See pictures. Not a happy costumer.
comfortable bed and pillows
Stayed in December 2022
Reviewed: August 18, 2022
Ricky
United States of AmericaNo one came to clean our room day 2. I had to go to desk to get clean towels.
Did not like bkft. Eggs were powder/not real eggs. Hashbrown potatoes were not fresh, had taste n smell of old.
Stayed in August 2022
Reviewed: June 20, 2022
Timothy
United States of AmericaThe room could have been a little cleaner. There were some stains on the floor.
I thought the reception clerk was nice. Location was easy to find. It was quiet.
Stayed in June 2022
Reviewed: June 8, 2022
Laura
United States of AmericaIt needs upgrades. Stained rugs, old furniture showing wear and tear, bed sinking. The walls are thin, could hear neighbors.
The location was good for us.
Stayed in June 2022
Reviewed: May 21, 2022
Sowello
United States of AmericaCustomer service
Stayed in May 2022
Reviewed: May 19, 2022
Patrick
United States of Americabathroom was old. the room was odoriferous.
location
Stayed in May 2022
Reviewed: July 4, 2021
Joanne
United States of AmericaFacility needs updating particularly the carpet etc
Loved convenient location to interstate, shopping and restaurants
Stayed in July 2021
Reviewed: May 20, 2024
Latrina
United States of AmericaThe sink was clogged, the sofa bed wasn’t set up properly so we had a half hour wait before we could go to bed, the sink was never fixed
It wasn’t free so I wasn’t impressed.
Stayed in April 2024
Reviewed: April 29, 2024
Faina
United States of AmericaShower was not working, room windows and bathroom toilet were not clean.
Location
Stayed in April 2024
Reviewed: April 21, 2024
Roxie
United States of AmericaNothing. I liked everything.
The property was very clean and close to the event center.
Stayed in April 2024
Reviewed: March 7, 2024
Laura
United States of AmericaVery clean, warm atmosphere, lovely decor, wonderful heated pool and attentive staff.
Stayed in March 2024
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