Bathroom fan was so loud

Staff, room

Stayed in March 2024

Remodeling

Great customs service.

Stayed in February 2024

The courtyard and the blackout blinds

Stayed in December 2023

The food kiosk was not open twice that we stayed unfortunately, but they were getting it going soon. my under , was that they were renovating. The pillows are too fat!!! That is all Marriott’s fat pillows!

clean, value, convient, nice staff

Stayed in November 2023

No in-room coffee maker or microwaves. Bathroom counter is tiny and lighting in the bathroom is dim. DirectTV remote wouldn't do channel selection + channel list was a bit limited.

Very friendly, service-oriented staff. Property and rooms were immaculately clean. Excellent location - close to many dining options and not far from the center of Fort Collins. Free, safe parking.

Stayed in November 2023

The carpets are pretty dingy.

Comfortable and close to family that we were visiting.

Stayed in November 2023

I think the hotel I was at is understaffed. Hence the service (especially the cleaning service) is not great. Instead of having your guests ask for supplies, it would be easier to have cleaning of your room every other day as a rule when you stay more than 3 days, which I did.

The location is great for me. It's a couple of miles outside of town, but there are so many stores and restaurants nearby that makes everything so convenient. But most importantly, it's quiet. I really enjoy the backyard with a fire pit. The receptionist was exceptionally welcoming and helpful.

Stayed in September 2023

The light in the sink area was not bright enough. The bathroom fan was very loud; otherwise, it was very good.

We liked the host, Scott - friendly, helpful, knowledgeable. The bed was comfortable. The outside courtyard was a nice touch. We used it twice within our 20-hour stay.

Stayed in September 2023

The staff were so friendly, great pool and hot tub.

Stayed in July 2023

configuration of hotel elevators far from front desk levels not connected

staff was awesome as was the hotel manager very helpful and accomadating

Stayed in May 2022

My booking. They had a hard time finding reservations because it was under my first name instead of last

NA

Stayed in March 2022

Breakfast was lousy. Don't know if it might have been better if not for the Covid constraints.

If not for the fact that we were visiting family, I would have normally insisted on an in-room safe.

Stayed in December 2021

I think it was a grab and go type that we did not get

Stayed in September 2021

I was very disappointed that the Bistro wasnt open-one of the reasons I booked this hotel

Stayed in August 2021

Thé location of the property wasn’t ideal. Not walking distance to downtown and few eating establishments nearby.

The property was a good value . Room and premises were very clean and accommodating . Parking and room access was easy. Really liked the indoor pool as well .

Stayed in August 2021

Not really anything that I can think of.

Breakfast was nice to have and the location was perfect. Loved the fire pit and gardens/flowers were very pretty.

Stayed in August 2021

Just gets warm while sleeping. A/c was on and off, and it takes time before it reaches the cold temperature.

All was great, stayed only for a night. Just across the hotel there is a nice restaurant too.

Stayed in August 2021

I hate the wrap-the-comforter-in-a-flat-sheet bed linen thing. Get some duvet covers so the comforter is actually protected and wash it regularly. Lighting in the room was awful --switch the LED bulbs to 2700 Kelvin for more flattering light for guests. The Bistro was technically closed due to COVID (because of protocols or staffing issues, I don't know which) and a "grab and go" breakfast was available instead. The breakfast was the most pitiful of any I had on my trip (which included 9 hotel stays at a variety of national chains): packaged baked goods full of processed junk, prepackaged cereal but only one variety, anemic fruit (oranges that were almost yellow), prepacked hardboiled eggs, and sweetened yogurt. It was really disappointing. I'd rather they discounted the room and not served breakfast at all. There was a great NY-style bagel place within walking distance (they couldn't have a standing order with them?). Signs indicated ice was available at the Bistro (though the arrows did not point in any direction that would lead to the Bistro --it was comical). I did not readily find a standard hotel ice machine so I asked the front desk. I was told it was "in the Bistro" --no other direction given. The only ice visibly apparent is BEHIND the counter, like you would find at a bar or restaurant. As I went to scoop my ice, a Bistro staff person scolded me for being behind the counter getting my own ice. Everything else seemed to be self-serve so why not the ice? Was I supposed to ask staff to get it for me? No idea! Was rather turned off by the experience. Also, pet fee was $20 PLUS $30 cleaning fee! $50 for ONE NIGHT?! Outrageous! That is twice the rate of other hotels and was not disclosed at time of booking.

Room was very clean and opened onto a grassy courtyard with a few seating areas. Pool had a colored light underwater that my kids really loved.

Stayed in August 2021

Clean and quiet

Stayed in August 2021

Would have liked food to be available

I had a king room which was a little smaller and very nicely organized

Stayed in July 2021

If you have a lot to carry or are disabled, be sure to request a ground floor room (there is only one elevator on the far end of the hotel that goes up to the second floor, so if you're disabled or carrying a lot, if your room is on the second floor, but the opposite end, that could be difficult).

The staff was kind and accommodating - really excellent. Everyone I talked with for any reason was really sweet and quick to respond. Good location - there is pretty much everything you might need nearby. Decent price. Very clean.

Stayed in July 2021

The beds were ok but not great. We're looking forward to getting back to regular hot breakfast.

We miss the regular breakfasts but the "grab and go" is ok. Check-in was easy despite low staff. The hotel was nice and adequate for our one night stay.

Stayed in July 2021

We bought a King Room via bookings.com and ended up two Queen beds. The hotel told me that bookings.com does this, will sell a room that is not available. It was not a big deal for us, but could see it as a big deal for some people. I will be following up with Billings.com on this.

Breakfast was great, even with Bistro closed for COVID

Stayed in July 2021

Breakfast is really skimpy.

Stayed in July 2021