Perfect location. In walking distance to everything in downtown Fredericksburg. The staff was amazing.

Stayed in February 2024

The queen bed was not as comfortable as The King beds we had stayed in before

Clean and staff were nice

Stayed in February 2024

Absolutely nothing.

It was a really cool hotel setting, conveniently located near cool sites and restaurants. Lovely Starbucks bistro in lobby.

Stayed in February 2024

Age of building means it’s difficult to insulate from outside noise at night, but the age of the area is why you stay in historic downtown.

Location, friendly staff, amenities

Stayed in December 2023

No complementary coffee in the lobby. Can't remember any place we have stayed that didn't have complementary coffee in the lobby

Stayed in October 2023

They did not offer automatic room cleaning. I did not realize that I had to request it. For the price of the room, I expect it to be serviced. In addition, I expected free parking. They charge extra to park in the garage across the street. They should just incorporate the price into the cost of the room. Moreover, the cost of a cup of coffee was 50% greater than coffee shops nearby. It seems silly to take advantage of customers in that manner.

Excellent location. Many shops and restaurants within walking distance. The hotel room is a good size.

Stayed in October 2023

We booked this room last minute on our travels and were not sure what to expect. Staff were super friendly and helpful. The room was very clean and comfortable. We were hoping for a walkable location and this was exactly that in a very cute area close to restaurants and shops. The price was a little higher than some other hotels on our search, but worth it if you are looking for a walkable location!

Stayed in September 2023

The breakfast was very strange...they have a franchise from Starbucks but the whole breakfast experience was strange. The large coffee was only 1/2 full and then they presented you with a bill you needed to sign so they could cross-bill the hotel and they never explained that to you when you got the bill.

The room was great, comfortable bed and great shower.

Stayed in August 2023

CUSTOMER SERVICE IS AMAZING!!!!!!!!!!!!!!! I wanted to start with this so this review does not initially appear negative regarding the hotel because I can't say enough good things. I actually had to cancel my reservation prior to our stay so I can't speak much to the hotel itself but what I can rave about is the outstanding customer service this hotel offers. I made the huge mistake of using Booking.com to make this reservation and will never again use them. I started the cancellation process well in advance of a few weeks so timing was not an issue. Booking.com was completely awful to work with in doing this. After many, many hours on hold, the multiple phone calls back and forth between the hotel and Booking.com I have learned a very valuable lesson to book direct every time. Over 3 months later, I finally received a refund. ANDREW (Hotel Manager) WENT ABOVE AND BEYOND WITH HIS LEVEL OF PATIENCE, NOT ONLY WITH MY NUMEROUS PHONE CALLS BUT HAVING TO SPEAK TO BOOKING.COM MULTIPLES TIMES ATTEMPTING TO DO EVERYTHING HE COULD TO MAKE SURE I RECEIVED MY REFUND. IT WAS NO FAULT OF THIS HOTEL FOR THE DELAY. MY FAMILY AND I PASS THROUGH THIS AREA YEARLY AND WILL BE SURE TO STAY AT THIS HOTEL SO I CAN PERSONALLY THANK ANDREW FOR HIS AMAZING CUSTOMER SERVICE. BUT FIRST I WILL CALL AND BOOK OUR STAY BEFORE I EVER USE A THIRD PARTY AGAIN. IF I CAN STOP ONE PERSON FROM MAKING THE MISTAKE OF USING BOOKING.COM THEN THIS POST IS WORTH IT. ESPECIALLY TO MAKE SURE THE HOTEL RECEIVES RECOGNITION!!!!!!!!!!!!! THANK YOU AGAIN!!!!!!!!

Stayed in June 2023

Hotel does not have its own parking deck, but the do offer valet parking for a very reasonable fee.

Staff was very friendly, courteous and helpful. Love the location, so close to lots of restaurants, bars and shops.

Stayed in August 2023

Perfect location downtown! Easy check in process, clean facilities, tons of amenities.

Stayed in August 2023

The location and the staff were both amazing ❤️

Stayed in July 2023

Since I had booked through Booking.com I could not change my stay at the front desk. Needed to leave a day early but stayed since I had paid for it and could not change my bill for leaving a day early. Also they could not tell me what the difference in room rates between Courtyard and Booking.

Stayed in May 2023

That there was no restaurant only snacks etc

Location and staff

Stayed in April 2023

It did make for an expensive weekend

Very good food but it was pricey

Stayed in March 2023

our room was above “the taste of Italy”. a bit noisy at times.

staff was great. very accommodating and helpful. breakfast was fine

Stayed in February 2023

Street noise, music from nearby coffee shop at 6:30 am quite annoying

Clean, convenient, comfortable

Stayed in February 2023

Nice location to walk to shops and restaurants

Stayed in January 2023

location

Stayed in January 2023

I can’t think of anything except maybe the parking was a little far

great location, very comfortable, attentive staff

Stayed in November 2022

Nothing

Friendly awesome staff. Super helpful. Bistro was great place to start your morning. Location was great!

Stayed in October 2022

No Coca Cola

Perfect location for seeing the historic neighborhood. Walking distance to great restaurants. Valet parking both affordable and efficient

Stayed in September 2022

The hotel bar menu was excellent; however, I would have liked to have more food options at the hotel restaurant. Streets were noisy which made for sleepless nights.

Staff were incredibly friendly and the check-in/check-out process was seamless. The restaurant dining area was open late which was a plus since many of the local restaurants closed early. Entire hotel was clean and professional looking.

Stayed in September 2022

No special dislike.

I enjoyed a coffee brewer in the room.

Stayed in July 2022