180 North Fair Oaks Avenue, Pasadena, CA 91103, United States of America
#11 of 39 hotels in Pasadena
Guests' ChoiceBased on 63 hotel reviews
8.5Cleanliness
8.8
Comfort
8.7
Location
9.1
Facilities
8.7
Staff
9.2
Value for money
8.0
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: May 26, 2024
Klaus
BelgiumVery good location, good breakfast, easy parking
Stayed in April 2024
Reviewed: May 19, 2024
Tpie
United States of AmericaThe location is terrific. The beds were very comfortable. But after asking for a quiet room we got a room on the high traffic side of the bldg. Not wanting to get the staff who assigned us the room in tbl we did not mention until morning of check out. The individual at the front desk who we had visited with previously was mortified that happened and adjusted our bill.
Stayed in March 2024
Reviewed: May 17, 2024
Catherine
United States of AmericaWish your little store on property had ice cream!!!
Location was absolutely perfect. Room was clean and comfortable. We did not partake in the breakfast offered. We decided to eat at Russels's instead.
Stayed in April 2024
Reviewed: May 16, 2024
Susan
United States of AmericaHaving to check in before parking in their structure. Gridlock waiting for this
Clean room, friendly staff and free parking.
Stayed in May 2024
Reviewed: May 15, 2024
Robert
United States of AmericaBad smelling bathroom. Toilet seat not mounted properly.
Stayed in May 2024
Reviewed: May 14, 2024
Chris
United KingdomIt was all good!
Location was great close to restaurants and shops and easy access to the freeway. Multi storey car park for guests so you parked at your floor level which made luggage handling very easy
Stayed in May 2024
Reviewed: May 14, 2024
Monica
United States of AmericaNothing
Convenient and clean. Pleasant staff.
Stayed in May 2024
Reviewed: May 14, 2024
Van
United States of AmericaNo complaints
Amazing staff
Stayed in April 2024
Reviewed: May 10, 2024
Michael
United States of AmericaDidn't include breakfast and the layout was a little odd.
It was a good location and staff were nice.
Stayed in May 2024
Reviewed: May 9, 2024
Donald
United States of AmericaBed was uncomfortable and no dresser for clothes
Stayed in April 2024
Reviewed: April 28, 2024
Lola
United States of AmericaVery nice and pretty!
Stayed in March 2024
Reviewed: April 22, 2024
Barry
AustraliaSecond stay at this hotel. Excellent rooms, facilities and staff.
Stayed in April 2024
Reviewed: April 19, 2024
Craig
United States of America$22/day to park 5 days / 4 nights - room was never cleaned.
Nice location in the heart of Old Pasadena. Room and facilities were as expected. Price was reasonable.
Stayed in April 2024
Reviewed: April 15, 2024
Julie
United States of AmericaShower looked like it could use a little scrubbing.
Janeen was very pleasant and helpful! Plumbing issue taken care of quickly. Breakfast staff very courteous.
Stayed in April 2024
Reviewed: April 12, 2024
Mary
United States of AmericaBusiness
Excellent
Stayed in March 2024
Reviewed: April 12, 2024
Farienne
CuraçaoNo safe in the room. No daily cleaning of the room.
Very friendly staff. Nice breakfast. Big and welcoming reception hall. Laundry room for guests was a big plus!
Stayed in April 2024
Reviewed: April 11, 2024
Leonardo
United States of AmericaThe location of the Hotel was close to Pasadena City Hall where we were doing a senior photo shoot the next morning. It was also close to Old Town Pasadena so we had plenty of places to eat.
Stayed in April 2024
Reviewed: April 11, 2024
Meghanne
United States of AmericaWe were not told ahead of time when we checked in that there was a parking fee. When we got our final bill is when we saw the parking charge. Hotel guests should not have to pay for parking, this is not NY City where space is limited.
The breakfast was good; the service from the staff was excellent. The rooms were small but clean.
Stayed in April 2024
Reviewed: April 9, 2024
Susan
United KingdomThe pillows were just awful. The bed was fab but the pillows were just not up to the job.
Great welcome, lovely pool area and an almost perfect location for the old town restaurants, shops and bars etc. The room was spacious and the air con/heating was very efficient. Shower was great and the bed was dreamy. A very comfortable hotel and we would definitely stay there again if we’re back in the area.
Stayed in April 2024
Reviewed: April 8, 2024
Gwyneth
United States of AmericaMattresses were just average Blankets were whimpy Counter space in bathroom was non existent. Sink lighting was terrible
Location is awesome. Breakfast is good Staff was lovely
Stayed in April 2024
Reviewed: April 7, 2024
Lisa
United States of AmericaI did not like the slamming doors; barking dogs; of guest; EMS and Traffic noises; dust build-up in my room and carpet. I did not like my room not having a detailed list of all the services you offer guest in my room and how, where and when to obtain them. I did not like to have housekeeping services every other day, If I'm staying for a week. I would have like to have the uninterrupted rest I needed for at least 4 day without housekeeping services or until I requested it or something I need.
Well, I had to deal with almost nonstop EMS, Police and Traffic noises daily and nonstop, which should have had a reduced room rate. Since I needed a Top floor room and #629 was the only one available. And, I had to listen to room doors slamming shut which I should not have to hear at all and wish I did not have to hear it. And because you allow pets, I had to hear a dog/dogs barking every now and then (I don't have a dog). And, no one told me you had a Guest laundry room. I found it by accident which looking for the Ice Machine on my floor. And, PLEASE get your housekeepers to VACCUM and DUST your rooms (with NEW Dust cloths and Vacuum bags) every time they clean it and the hallways (to remove dog and human dander and allergens). I suffer from Allergies and Asthma, which has been affected greatly because of DUST, etc. in my room and your hallways.
Stayed in April 2024
Reviewed: April 7, 2024
Yancy
United States of AmericaThe price.
This is a good location close to bars and restaurants.
Stayed in February 2024
Reviewed: April 3, 2024
Johnny
United States of Americachange items on breakfast menu.
checking in was excellent,
Stayed in March 2024
Reviewed: April 2, 2024
Jaben
United States of AmericaBreakfast...way overpriced and rather poor inquality
Great location, nice pool and spa.
Stayed in March 2024
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