Reviews of Courtyard by Marriott Los Angeles Pasadena Old Town This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
180 North Fair Oaks Avenue, Pasadena, CA 91103, United States of America
#11 of 39 hotels in Pasadena
Guests' ChoiceReview Score
Based on 62 hotel reviews
8.5Score breakdown
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Cleanliness
8.8
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Comfort
8.6
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Location
9.1
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Facilities
8.7
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Staff
9.2
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Value for money
8.0
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Free Wifi
8.2
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Showing 1 - 25
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Reviewed: May 19, 2024
Tpie
United States of America16 Reviews7 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
The location is terrific. The beds were very comfortable. But after asking for a quiet room we got a room on the high traffic side of the bldg. Not wanting to get the staff who assigned us the room in tbl we did not mention until morning of check out. The individual at the front desk who we had visited with previously was mortified that happened and adjusted our bill.
Stayed in March 2024
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Reviewed: May 17, 2024
Catherine
United States of America15 Reviews9.0“Perfect hotel to stay while visiting Pasadena!”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
Wish your little store on property had ice cream!!!
Location was absolutely perfect. Room was clean and comfortable. We did not partake in the breakfast offered. We decided to eat at Russels's instead.
Stayed in April 2024
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Reviewed: May 16, 2024
Susan
United States of America1 review8.0“One night stay and parking at room level made the stay convenient”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Having to check in before parking in their structure. Gridlock waiting for this
Clean room, friendly staff and free parking.
Stayed in May 2024
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Reviewed: May 15, 2024
Robert
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 11 nights
- • Submitted from a mobile device
Bad smelling bathroom. Toilet seat not mounted properly.
Stayed in May 2024
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Reviewed: May 14, 2024
Chris
United Kingdom30 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
It was all good!
Location was great close to restaurants and shops and easy access to the freeway. Multi storey car park for guests so you parked at your floor level which made luggage handling very easy
Stayed in May 2024
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Reviewed: May 14, 2024
Monica
United States of America5 Reviews1 helpful vote10“Great stay. Perfect location to downtown and close to the Huntington Library.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Convenient and clean. Pleasant staff.
Stayed in May 2024
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Reviewed: May 14, 2024
Van
United States of America2 Reviews1 helpful vote10“Relaxing and beautiful”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
No complaints
Amazing staff
Stayed in April 2024
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Reviewed: May 10, 2024
Michael
United States of America15 Reviews1 helpful vote8.0“It's a nice enough hotel, in a convenient location.”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed and Pool View
- • Stayed 1 night
Didn't include breakfast and the layout was a little odd.
It was a good location and staff were nice.
Stayed in May 2024
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Reviewed: May 9, 2024
Donald
United States of America1 review8.0Very Good- • Business trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 6 nights
- • Submitted from a mobile device
Bed was uncomfortable and no dresser for clothes
Stayed in April 2024
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Reviewed: April 28, 2024
Lola
United States of America5 Reviews9.0“Best stay in Pasadena!”- • Business trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Very nice and pretty!
Stayed in March 2024
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Reviewed: April 22, 2024
Barry
Australia8 Reviews9.0“Excellent”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed and Pool View
- • Stayed 9 nights
- • Submitted from a mobile device
Second stay at this hotel. Excellent rooms, facilities and staff.
Stayed in April 2024
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Reviewed: April 19, 2024
Craig
United States of America7 Reviews1 helpful vote7.0“Good spot on a budget.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
$22/day to park 5 days / 4 nights - room was never cleaned.
Nice location in the heart of Old Pasadena. Room and facilities were as expected. Price was reasonable.
Stayed in April 2024
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Reviewed: April 15, 2024
Julie
United States of America6 Reviews9.0“Nice visit with family. We’ll be back.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Shower looked like it could use a little scrubbing.
Janeen was very pleasant and helpful! Plumbing issue taken care of quickly. Breakfast staff very courteous.
Stayed in April 2024
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Reviewed: April 12, 2024
Mary
United States of America1 review10“Convenience meeting”- • Travelers with friends
- • King Room with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Business
Excellent
Stayed in March 2024
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Reviewed: April 12, 2024
Farienne
Curaçao24 Reviews1 helpful vote8.0“Great and central location.”- • Leisure trip
- • Family with young children
- • King Room with Sofa Bed
- • Stayed 5 nights
- • Submitted from a mobile device
No safe in the room. No daily cleaning of the room.
Very friendly staff. Nice breakfast. Big and welcoming reception hall. Laundry room for guests was a big plus!
Stayed in April 2024
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Reviewed: April 11, 2024
Leonardo
United States of America1 review10“Very close and convenient to Old Town Pasadena.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
The location of the Hotel was close to Pasadena City Hall where we were doing a senior photo shoot the next morning. It was also close to Old Town Pasadena so we had plenty of places to eat.
Stayed in April 2024
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Reviewed: April 11, 2024
Meghanne
United States of America1 review7.0“Hotel was clean and the staff was friendly. Disappointed by the parking fee.”- • Leisure trip
- • Couple
- • King Room with Sofa Bed
- • Stayed 3 nights
We were not told ahead of time when we checked in that there was a parking fee. When we got our final bill is when we saw the parking charge. Hotel guests should not have to pay for parking, this is not NY City where space is limited.
The breakfast was good; the service from the staff was excellent. The rooms were small but clean.
Stayed in April 2024
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Reviewed: April 9, 2024
Susan
United Kingdom21 Reviews2 helpful votes8.0“A lovely hotel in a great location.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The pillows were just awful. The bed was fab but the pillows were just not up to the job.
Great welcome, lovely pool area and an almost perfect location for the old town restaurants, shops and bars etc. The room was spacious and the air con/heating was very efficient. Shower was great and the bed was dreamy. A very comfortable hotel and we would definitely stay there again if we’re back in the area.
Stayed in April 2024
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Reviewed: April 8, 2024
Gwyneth
United States of America2 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Mattresses were just average Blankets were whimpy Counter space in bathroom was non existent. Sink lighting was terrible
Location is awesome. Breakfast is good Staff was lovely
Stayed in April 2024
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Reviewed: April 7, 2024
Lisa
United States of America1 review7.0“My bed was/is comfortable. I had no Guest noises (TV or that they made) bother me. Thanks:).”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 7 nights
I did not like the slamming doors; barking dogs; of guest; EMS and Traffic noises; dust build-up in my room and carpet. I did not like my room not having a detailed list of all the services you offer guest in my room and how, where and when to obtain them. I did not like to have housekeeping services every other day, If I'm staying for a week. I would have like to have the uninterrupted rest I needed for at least 4 day without housekeeping services or until I requested it or something I need.
Well, I had to deal with almost nonstop EMS, Police and Traffic noises daily and nonstop, which should have had a reduced room rate. Since I needed a Top floor room and #629 was the only one available. And, I had to listen to room doors slamming shut which I should not have to hear at all and wish I did not have to hear it. And because you allow pets, I had to hear a dog/dogs barking every now and then (I don't have a dog). And, no one told me you had a Guest laundry room. I found it by accident which looking for the Ice Machine on my floor. And, PLEASE get your housekeepers to VACCUM and DUST your rooms (with NEW Dust cloths and Vacuum bags) every time they clean it and the hallways (to remove dog and human dander and allergens). I suffer from Allergies and Asthma, which has been affected greatly because of DUST, etc. in my room and your hallways.
Stayed in April 2024
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Reviewed: April 7, 2024
Yancy
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • King Room with Sofa Bed and Patio
- • Stayed 1 night
The price.
This is a good location close to bars and restaurants.
Stayed in February 2024
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Reviewed: April 3, 2024
Johnny
United States of America1 review9.0“Was very good stay”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 5 nights
change items on breakfast menu.
checking in was excellent,
Stayed in March 2024
-
Reviewed: April 2, 2024
Jaben
United States of America38 Reviews2 helpful votes8.0“Great location for walking to Old Pasadena.”- • Leisure trip
- • Family with young children
- • Queen Room with Pool View
- • Stayed 1 night
Breakfast...way overpriced and rather poor inquality
Great location, nice pool and spa.
Stayed in March 2024
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Reviewed: March 31, 2024
Sue
United Kingdom8 Reviews9.0“A fabulous city break in a fascinating location”- • Leisure trip
- • Solo traveler
- • King Room with Sofa Bed
- • Stayed 10 nights
- • Submitted from a mobile device
I thought the pool area could be more attractive
Location ideal for Old Town Pasadena
Stayed in March 2024
Showing 1 - 25
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