3076 Kirby Parkway, Memphis, TN 38115, United States of America
#125 of 184 hotels in Memphis
Guests' ChoiceBased on 229 hotel reviews
6.7Cleanliness
7.4
Comfort
7.5
Location
7.6
Facilities
7.2
Staff
7.6
Value for money
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Mike
United States of AmericaThe smell
Overall looks we're pleasing
Stayed in May 2024
Reviewed: April 7, 2024
Samantha
United States of AmericaThe shower drain was not very good that was the only downside. I had to take quick showers or else the water would’ve overflowed onto the floor
I loved how friendly the staff was and how comfortable the bed was plus the room felt very cozy and welcoming
Stayed in April 2024
Reviewed: March 7, 2024
Nneka
United States of AmericaHad construction going on
Always clean and very friendly
Stayed in March 2024
Reviewed: February 5, 2024
Lora
United States of AmericaTook 5 tries before the door key properly functioned to get into our room. Food & drinks very expensive from the Bistro.
The lobby was nice.
Stayed in January 2024
Reviewed: December 11, 2023
Nneka
United States of AmericaTVs did not work
Clean and very polight
Stayed in December 2023
Reviewed: December 9, 2023
Wells
United States of AmericaThe room was nice and the location was great. I was able to get some rest with no problems.
Stayed in December 2023
Reviewed: September 3, 2023
Elaine
United States of AmericaHallway very smelly. Ice machine broken. Carpet stained. Breakfast not included.
Cleans sheets and bathroom
Stayed in August 2023
Reviewed: August 25, 2023
Sherry
United States of Americapaid over 250.00 and no complimentary breakfast.
All staff were very nice and accommodating.
Stayed in August 2023
Reviewed: June 27, 2023
Synthia
United States of AmericaTv wasn’t working properly my whole stay . Nobody cleaned the pool the whole time I was there . I had to swim with the bugs !!
Everything looked decent.
Stayed in June 2023
Reviewed: June 19, 2023
William
United States of AmericaThe only dislike I had was that the phone in the room did not work to call the front desk and we needed a hairdryer when we got there and got it on the last night that we were going to be there and we were there for two days
The hotel staff was very accommodating, and the food bar area was great peaceful
Stayed in June 2023
Reviewed: May 3, 2023
Don
United States of AmericaPrice was steep and the food choices were limited.
Clean, seemingly safe hotel.
Stayed in April 2023
Reviewed: March 28, 2023
Woods
United States of AmericaThe refrigerator did not work which was very disappointing because we had food and drinks that needed to be in the refrigerator.
It's was a good experience for me and my lady
Stayed in March 2023
Reviewed: January 2, 2023
Yaveona
United States of America3rd floor smelled like a nursing home & there was water damage in our room. Also, we were informed that breakfast would be available. However, the next morning the concierge was rude about not serving breakfast due to the holidays. Overall, I would stay again.
The bed was comfortable & the lobby was very nice.
Stayed in January 2023
Reviewed: November 30, 2022
Kakyna
United States of AmericaThe drain was slow in the shower
The comfy beds
Stayed in November 2022
Reviewed: November 14, 2022
Kakyna
United States of AmericaOur shower drain was slow so everytime we showered we had standing water in our shower
The comfy beds and quietness of the hotel
Stayed in November 2022
Reviewed: October 31, 2022
Marvin
United States of AmericaMy car was broken into. I had to stay an extra day.
Stayed in October 2022
Reviewed: June 6, 2022
Janice
United States of AmericaUpkeep of the grounds needs improvement
Great location to my grandson’s basket ball tournament.
Stayed in June 2022
Reviewed: November 28, 2021
Marvin
United States of AmericaCheck in was disappointing. My last name was listed in error as DCox instead of Cox. In addition, there were signs listed that housekeeping staff did not report to work and rooms were not available. After 10-15 minutes, an employee called me back into the hotel, that when the I found out the reservation was incorrect. I had the confirmation number but yielded no results. I was able to finally get a room. I reported an issue with the toilet making noises and our room was not cleaned on Friday, I had to ask for towels as well. Not sure that I will stay at this location in the near future.
Stayed in November 2021
Reviewed: September 20, 2021
Allen
United States of AmericaI explained in my last statement
There was no breakfast. The room was nice in size, but the living room furniture was dirty. Also a wasp nest was at the room of the patio.(very dangerous) that need to be taken care of right a way. Could not see out the window in the bedroom. Room #300. All and all it wasn’t a bad stay, just some miner up keep. It’s a nice Hotel the cleaning ladies was very courteous.
Stayed in September 2021
Reviewed: August 30, 2021
Lissette
United States of AmericaThe whole place smells bad
The location was great!!
Stayed in June 2021
Reviewed: July 31, 2021
Greg
United States of AmericaHotel was grungy. No free breakfast since they had a Starbucks in the lobby.
Great location for locations we needed to visit.
Stayed in July 2021
Reviewed: July 9, 2021
Janeshia
United States of AmericaPool could’ve been cleaned
Loved the pool.
Stayed in July 2021
Reviewed: June 20, 2021
Mini
United States of AmericaIt’s was a good and calm location the staff was very nice and and the room was a nice size and was clean everything was nice and up to par
Stayed in June 2021
Reviewed: May 27, 2021
Peter
United States of AmericaHousekeeping and in room amenities were lacking.
The bed was clean and comfy
Stayed in May 2021
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