610 Wells Road, Orange Park, FL 32073, United States of America
#3 of 10 hotels in Orange Park
Guests' ChoiceBased on 158 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.4
Staff
8.9
Value for money
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 1, 2024
Daniel
United States of AmericaMattresses were a little firm for our liking.
Huge room, comfortable pillows, balcony. Room was clean as was the bathroom.
Stayed in March 2024
Reviewed: March 25, 2024
Loretta
United States of AmericaNo complaints.
Breakfast was good. Service was excellent.
Stayed in March 2024
Reviewed: March 6, 2024
Maria
United States of AmericaThe window curtains were torn and dirty and we found clothes behind the chair near the window. Otherwise it is fine, the beds are very clean, towels, everything is well arranged. We always like this hotel chain.
N/A
Stayed in March 2024
Reviewed: February 20, 2024
Katrina
United States of AmericaPrice and no indoor pool.
Location
Stayed in February 2024
Reviewed: February 5, 2024
David
United States of AmericaHotel was being remodeled at time of stay.
Breakfast was a sandwich
Stayed in December 2023
Reviewed: January 8, 2024
Marlene
United States of AmericaTheir is definitly room for improvement when it comes to the breakfast selection. The selection as it is now is not considered a breakfast but more like a snack. Many times one is willing to pay extra in the room because it includes breakfast, really should be able to provide a full complete breakfast for the amount one is paying.
The employees were extremely professional/ friendly courteous. Elisa and Brain in the breakfast/cafeteria area very pleasant with a smile in the faces and made us feel very welcomed. Claudia at the front desk very informative pleasant friendly, answered all our questions about the incidental fees. The gentlemen that check us in very nice and welcomed us warmly (forgot his name). The two cleaning ladies in the hallway did not catch their name but went far and beyond their hospitality.
Stayed in January 2024
Reviewed: January 6, 2024
Adrienne
United States of AmericaWe were notified of a upcoming water cut off for 10:00 am by a notice that was slipped under our door at some unknown time during the morning hours. Notice was not timely or sufficient and no compensation for inconvenience was offered.
Staff was friendly
Stayed in January 2024
Reviewed: September 14, 2023
Christina
United States of AmericaNo smoking allowed not even on the balcony. This is absurd, I paid extra for a balcony to be able to smoke cigarettes, I understand no smoking inside the room, but the balcony too!? And the balcony "view" was of the roof and back parking lot.
comfort of room and bed with balcony
Stayed in July 2023
Reviewed: June 20, 2023
Patrick
United States of AmericaThe pool was small. No free breakfast.
I liked the balcony.
Stayed in May 2023
Reviewed: May 29, 2023
Givens
United States of AmericaPillows needed to be updated, wasn't comfortable 😕😕
The bed was very comfortable!!!!
Stayed in May 2023
Reviewed: May 19, 2023
Laura
United States of Americasome of the staff didn’t appear to listen
cleanliness and comfort
Stayed in May 2023
Reviewed: January 18, 2023
Rachel
United States of AmericaThe space in the room was more than enough! It was very spacious. The only issue was the bathroom was remodeled quickly apparently. You could see where the caulk was clumped up trying to patch.
The location was in a nice area close to the mall.
Stayed in January 2023
Reviewed: December 22, 2022
Cathy
United States of AmericaSlow service in food area. Wait wait over 20 mins to order
Always clean
Stayed in November 2022
Reviewed: November 29, 2022
Troy
United States of Americaconvenient to everything I went to
Stayed in November 2022
Reviewed: November 27, 2022
Corey
United States of American/a
great location clean quiet
Stayed in November 2022
Reviewed: September 6, 2022
Siomara
United States of AmericaWe had booked a room with a sofa bed. When we opened the sofa bed it was disgusting. It was badly stained looked like a murder scene. Needless to say we could not use the sofa bed!
Location was great, it was easy to access. The room was clean and comfy. Great detail in the bathroom as far as body wash etc. Parking was great, plenty.
Stayed in September 2022
Reviewed: January 27, 2022
Mark
United States of AmericaPrice
I didn't eat breakfast , it wasn't available when i got out and about in the morning. Room was clean and quiet.
Stayed in January 2022
Reviewed: December 27, 2021
Latasha
United States of AmericaThey didn't serve Breakfast and with grand kids it would have been nice to not have to run to Dennys just to make sure they eat
Stayed in December 2021
Reviewed: November 5, 2021
Jeanne
United States of AmericaWe didn't participate. Thank you.
Stayed in October 2021
Reviewed: October 23, 2021
Michael
United States of AmericaView from my room could have been better.
Stayed in September 2021
Reviewed: September 16, 2021
Gabriel
United States of AmericaStupid staff Lack of extra coffee supplies in room Needed more towels
The furniture and bedding and bathroom
Stayed in September 2021
Reviewed: July 29, 2021
Michelle
United States of AmericaThe carpet in my room was not vacuumed well, when I took my socks off to walk around hair stuck to my feet and it wasn’t mine. Bed is a little firm, not as plush as I like.
Close to Orange Park hospital.
Stayed in July 2021
Reviewed: April 2, 2024
Tinisha
United States of AmericaAlthough my room was clean for the most part, there was hair on my towels.
It’s in a great location and staff was extremely polite and professional.
Stayed in April 2024
Reviewed: March 30, 2024
Nakiesha
United States of AmericaNothing
Everything
Stayed in March 2024
Cala en Bosc, Spain
Essaouira, Morocco
Càbras, Italy
Palm Cove, Australia
Prague, Czech Republic
Eilat, Israel
Saint James, Barbados
Agios Kirykos, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content