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Reviews of Courtyard Palm Desert This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

74895 Frank Sinatra Drive, Palm Desert, CA 92211, United States of America

#16 of 39 hotels in Palm Desert

Guests' Choice

Review Score

Based on 468 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    I did not eat breakfast at the location since it wasn't included with my stay. Although for $180 per night, I think it should have been included, so this is rather disappointing.

    Aurora at the front desk was AMAZING!! She helped me get checked in quickly and was even able to give me early check-in which SAVED me greatly since the wedding time was before the 4pm check-in. She's a rock star, super professional and provides great customer service.

    Stayed in May 2024

  • Reviewed: April 25, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite
    • Stayed 2 nights

    NA

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Nice clean property close to restaurants
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Coffee shop and lounge weren’t open on a Sunday

    Nice clean property close to restaurants

    Stayed in April 2024

  • Reviewed: March 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly staff and good facilities. We stayed here for Indian Wells, totally recommend it.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The place in general is outdated. Breakfast only available until 9:30AM. The bathroom is uncomfortable.

    Great location, big room, big beds.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Great place to stay short term and close to acrisure arena
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It had a smell.

    The lovely lady at checkin was absolutely wonderful. There was coffee, drinks and snacks available in reception which was nice. The room size was great!! Location to the acrisure arena was good. The pool was lovely.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    8.0
    Okay Stay at the Palm Desert Courtyard
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    The Palm Desert Courtyard is very similar to other Courtyard properties - nice lobby, nice rooms. My only issue is the breakfast. We elected to have the breakfast included, and it wasn't clear what was actually included at their breakfast counter. One attendant told us the juice was included and the next day another attendant told us that it was not included. I think it would be nice if the Courtyard offered a breakfast buffet like other hotels similar to The Courtyard.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    9.0
    Place was clean, staff was courteous.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    Could supply a newspaper each day to each hotel guest.

    I never had breakfast at the hotel. As I walked to the counter, the breakfast dishes I saw could have looked more appetizing.

    Stayed in January 2024

  • Reviewed: February 22, 2024

    8.0
    very pleasant and comfortable. beautiful pool with warm water.quiet surroundings and helpful staff.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 7 nights

    There is no microwave in the room but there is a fridge. The tap water was not tasty did not use the in room coffee maker, so we went to the lobby to get our wake up coffee each morning. The made to order bistro breakfast is covered by your room rate if you choose the option, otherwise the bistro is expensive. You wait in line to order your breakfast and a Starbuck's drink or juice (we opted for the lobby coffee and ordered juice instead). At times the line can take 15 minutes before you get to order, and about 5 minutes until the lovely lady carries out your breakfast to your table.

    Beds were very comfortable and the pillows soft and plentiful. We had a quiet top floor corner room which was perfect for our week long stay. The room was laid out well with lots of outlets. TV gets Netflix so we were happy. The pool is kept warm enough to be always inviting for a dip. The hot tub is a good size. Pool and Hot Tub hours from 7-9 so available most of the time. Breakfast was very good once you go through the individual ordering process. There is an Applebee's next door and we ate there several times for convenience.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed was a little too soft for my liking but pillows were great

    Stayed in February 2024

  • Reviewed: February 17, 2024

    7.0
    Good off I10 location
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast choice was meagre, but excellent choice @ CJ’s Diner ~ mile away

    Convenient location. Hot tub

    Stayed in February 2024

  • Reviewed: February 14, 2024

    7.0
    I liked it for the purpose. I was there for the strip, but next time I will have them more of a bett
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Restaurant and bar closing up early on the weekend

    Definitely would like to come back and experience again

    Stayed in February 2024

  • Reviewed: February 10, 2024

    8.0
    Good value in a spacious suite
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Spacious suite. Comfortable bed.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was offered for a fee, either in booking or when you ate. However there was very little choice on what you could order. Had I know the options ahead of time, I would not have prepaid. However that is not enough for me to not stay again.

    Property was well maintained and clean. The staff was amazing and helpful.

    Stayed in February 2024

  • Reviewed: January 1, 2024

    9.0
    Great hotel, but please add more lighting in the rooms!
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights

    I like staying at this property. I’ve stayed there twice now. However, there is no overhead light or light by the tv so the room is very dark.

    The staff is helpful, the ADA room is great, and the location is perfect.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    9.0
    Would recommend this property especially for those attending an event at Acrisure Arena which we did
    • Leisure trip
    • Family with young children
    • Studio with Two Queen Beds and Sofa Bed
    • Stayed 1 night

    Wished the bar would have been open.

    Comfortable, clean, and great family stay.

    Stayed in November 2023

  • Reviewed: December 7, 2023

    8.0
    Overall it was good
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool furniture (tables) were dirty.

    Not included. Reservation said breakfast came with the room. Paid for one breakfast and it was ok

    Stayed in December 2023

  • Reviewed: November 13, 2023

    8.0
    Very clean but uncomfortably small room.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    Very small and uncomfortable room. No included breakfast.

    Very clean with generally nice facilities. Friendly staff. Applebee's restaurant next door.

    Stayed in October 2023

  • Reviewed: November 8, 2023

    7.0
    Fit for purpose
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Coffee maker old and poor quality Room was tired and lacked warmth of decor Strange location of mirrors

    Size of room Good views Great staff

    Stayed in November 2023

  • Reviewed: November 6, 2023

    9.0
    😊 nicely
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    the jacuzzi was not in service

    Good location *the buffet Good service

    Stayed in November 2023

  • Reviewed: November 3, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Oversold on the room I booked.

    Location

    Stayed in November 2023

  • Reviewed: October 24, 2023

    8.0
    OK
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Better breakfast

    Poor for the hotel's quality rating

    Stayed in July 2023

  • Reviewed: October 16, 2023

    8.0
    It was okay. Not a $320 stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pool wasn’t heated and the water was too cold to get into

    Location was good. Staff were friendly face to face.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The location is good, staff was very friendly, the bed was comfortable and the shower was good!

    Stayed in September 2023

Showing 1 - 25

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