3401 Sumner Boulevard, Raleigh, NC 27616, United States of America
#36 of 109 hotels in Raleigh
Guests' ChoiceBased on 375 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.5
Staff
8.8
Value for money
8.1
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End of dialog contentReviewed: May 17, 2024
Keri
United States of AmericaNo breakfast or complimentary coffee/tea, which for the cost of the rooms, you'd expect to be included. Also the facility does not have a pool or hot tub, which is not ideal. Member of the staff also walked in on me in the bathroom- just came in without knocking first or announcing that they were housekeeping staff. That was unpleasant.
The property was clean, lounge was nice.
Stayed in May 2024
Reviewed: May 17, 2024
Ernest
United States of AmericaDid not eat breakfast
Stayed in May 2024
Reviewed: May 5, 2024
Paquette
United States of AmericaReported a leak in the our ac in our room did not come and fix it had water under our rug very disappointing because usually our place to stay 2 at most for this one very lousy Restaurant only opened only servant times
No breakfast served big disappoinrnt for what we paid never again
Stayed in May 2024
Reviewed: April 28, 2024
Vivian
United States of AmericaClean Good location Friendly staff
Stayed in April 2024
Reviewed: April 22, 2024
Paul
United States of Americashower was weak
Stayed in April 2024
Reviewed: April 2, 2024
Daniel
United States of AmericaThere was only one glass provided with our ice bucket. And the only ice machine was on the ground floor. We had brought some food and drinks with us but the mini fridge was barely keeping anything cold.
It was nice. The balcony was a pleasant surprise. The room was clean. The bathtub was nice as well. The location is very nice. We walked to eat dinner. Also the staff was very courteous and friendly
Stayed in April 2024
Reviewed: April 1, 2024
Richardson
United States of AmericaNo continental breakfast
It was clean fresh scent. The host and others are very nice eye contact
Stayed in March 2024
Reviewed: March 21, 2024
Antionett
United States of AmericaFood was not included in price of room.
Balcony and quiet.
Stayed in March 2024
Reviewed: March 20, 2024
Jenan
United States of AmericaNo daily housekeeping
Very close to my family whom I was visiting
Stayed in March 2024
Reviewed: January 4, 2024
Ernest
United States of AmericaComfort of the king size bed could have been better, mattress was a bit lumpy and uneven
Location was good,near shopping and restaurants
Stayed in December 2023
Reviewed: December 30, 2023
Geralene
United States of AmericaNo free breakfast available
Proximity to the mall
Stayed in November 2023
Reviewed: November 29, 2023
Janelle
United States of AmericaI loved the proximity to the mall, and how nice the rooms were.
Stayed in November 2023
Reviewed: November 29, 2023
Janelle
United States of AmericaI liked the hotel staff, and my room was comfortable.
Stayed in November 2023
Reviewed: October 29, 2023
Gennia
United States of AmericaClean convenient and spacious
Stayed in October 2023
Reviewed: September 13, 2023
Nick
United States of Americastaff was hard to find. took a while to check in and a while to check out. seemed understaffed
Stayed in September 2023
Reviewed: September 10, 2023
Tammy
United States of AmericaBetter check-in service at the front desk.
Stayed in September 2023
Reviewed: September 5, 2023
Jessica
United States of AmericaFor me, the beds were too soft. Also, the hours to the bistro were early.
The location and the staff. Everyone was extremely helpful and friendly.
Stayed in September 2023
Reviewed: August 14, 2023
Diane
United States of AmericaIt did not have a continental breakfast.
It was comfortable. Affordable
Stayed in August 2023
Reviewed: August 11, 2023
Ernest
United States of AmericaThere is no pool
Meal was not included in my stay, did not dine at the hotel
Stayed in August 2023
Reviewed: August 10, 2023
Barbary
United States of America1.Shower curtains way too short. Water goes all over floor. 2. No stopper for bath
Location was great for me. Very close to my relatives home.
Stayed in August 2023
Reviewed: August 3, 2023
Landen
United States of AmericaThe bistro was our only option for food in the hotel, the prices were higher than expected.
It was very clean and nice to stay the night, will come back again if I need to stay the night
Stayed in August 2023
Reviewed: July 25, 2023
Tiffany
United States of AmericaThere was nothing that I didn't like I enjoyed it.
I really enjoyed my stay hopefully I will be booking a room again for my next stay.
Stayed in July 2023
Reviewed: July 6, 2023
Barry
United States of AmericaGreat location
Stayed in July 2023
Reviewed: June 29, 2023
Kenneth
United States of AmericaThe room had an unpleasant oder. The coffee pot he'd a residue in it.
The staff was superb. Very knowledgeable and helpful.
Stayed in June 2023
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