There was no internet for Netflix

Stayed in April 2024

We got a 2x double bed room (last minute booking meant nothing else availabvle on quiet side of hotel) - One of the mattresses was incredibly uncomfortable - I didnt sleep at all well the first night. Seocnd night we switchd beds, which was better, but still not great. We weren't in need of breakfast, however breakfast wasnt included in the rate. We booked last minute so maybe a higher tiered rate would have included. But to be honest Id ex[pect a close to $200 per night room to include a breakfast at the very least.

It was everything youd expect for a hotel costing close to $200 a night... Friendly staff, great location, quiet, well kept & clean. Would stay there again! We did change room last minute, original king room was facing the highway, which may have led to more noise. They changed us to a 2x double room on the courtyard side, and there was no noise disturbance at all.

Stayed in April 2024

Woke up before noon one morning and there was no power in certain parts of the room, including the bathroom. It was weird. I called the front desk about this immediately, however, they mentioned that workers were working on it. About an hour later the power came back on and the front desk said they’d provide a comp for dinner that night. They followed through, so everything worked out. Just strange though, never happened to me at ANY hotel, ever. You have to pay like 30 dollars a night for parking.

The hotel is located in a very walkable neighborhood. My family and I had fun walking over to the Old Town area which I really thought was cool.

Stayed in March 2024

Hallways a little dirty. Carpet needs some TLC

We have stayed here for over 25 years. We are familiar with the location

Stayed in April 2024

The air conditioner in our room did not work, it was a bit warm for sleeping

good location, wonderful staff, clean & comfortable room

Stayed in April 2024

Very dated. Nowhere to walk to at night.

Great for a one night stop. Bistro for sack meals. Staff super helpful and friendly.

Stayed in April 2024

A bit out of the way, but reasonable.

Stayed in March 2024

Not a lot of options for nearby food

Friendly staff

Stayed in March 2024

Is not a place to walk around, need a car, is just by the highway

Location is great if you want to travel around San Diego, comfortable room, clean.

Stayed in February 2024

There were a lot of loud noises at all hours of the day and night; people running around the hallways around us. Not as relaxing of an environment as I would have thought for that hotel. Seemed more like party central.

The location was great. The staff were super friendly, helpful and attentive. (Especially when we got stuck in the wrong parking garage after we turned in our keys)

Stayed in February 2024

Property is okay, the elevator is slow and the ice machine was under construction.

Staff and coffee at the bistro!

Stayed in January 2024

the fact that they charged $30.00 for parking vehicle otherwise street parking I wish there was a note at time of booking about it either on their site or in booking,com booking page, that way there is no surprises

In general all was good two rooms toguether divided by just one door, room size very good staff amiable all good

Stayed in November 2023

the hotel in general

Stayed in January 2024

I booked through Booking.com and was quoted one price but when I went to check out, the bill was quite a bit higher. The manager needed to be contacted but the issue was resolved and the bill adjusted. That was the only issue but it did make the stay less than perfect. If I hadn't had time to address the issue while I was still there, It might have taken a few phonecalls to resolve.

Just from the entrance I could see that I was entering a quality hotel. I was greeted with two bottles of water, which was a nice and welcome touch. I wasn't just given a paper map with the location of my room. I was accompanied out to the building, and shown the door to enter and how to get to the gated parking. The cafe, sitting area by a fireplace, and small shop for amenities also felt very welcoming. Most importantly, the room was clean and quiet.

Stayed in December 2023

The parking is bad. There is not enough parking spaces for all guests and you have to pay an additional $27 for parking.

I love the location, it was close to everything I wanted to do.

Stayed in December 2023

Interior is old. Breakfast options are limited.

Good location. Walking distance from old town, 10 minute drive to Balboa Park. Good value stay.

Stayed in December 2023

Didn't find out had to pay $27/night for parking in their underground parking on site until we got there. Basement parking elevator wasn't working until the last night of our stay.

Stayed in December 2023

The view was over the highway

Location, cleanliness and helpful staff

Stayed in December 2023

No easy access to parking

Good location walking distance to Old Town San Diego.

Stayed in December 2023

Very clean and comfortable. Staff very nice

Stayed in October 2023

Nothing at this time

Check in early was no problem. Cleanliness of room and friendly staff

Stayed in October 2023

Indoor parking lanes are tight. Not enough room for mistakes.

Location was ideal for my stay. Close to downtown, and the concert arena. A block away from Old Town area.

Stayed in October 2023

Parking was challenging due to high occupancy.

Stayed in August 2023

A solution to the lack of WIFI and a decent breakfast offering (a mini starbucks on site didn't really cut it).

The customer service was fantastic with the friendly team happy to help. The WIFI was down during our stay with no solution available which made things challenging. The location was great with the heart of Old Town two blocks away.

Stayed in September 2023