3527 West Kearney, Springfield, MO 65803, United States of America
#29 of 65 hotels in Springfield
Guests' ChoiceBased on 296 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.2
Staff
8.7
Value for money
7.8
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Diane
United States of AmericaBreakfast not included. Breakfast didn’t start early enough for us to eat before leaving for the airport.
Close to airport. Friendly and efficient staff. Nice to have restaurant in the hotel.
Stayed in April 2024
Reviewed: April 27, 2024
Clayton
United States of AmericaBathroom was dated.
Good location, but noisy interstate.
Stayed in April 2024
Reviewed: April 10, 2024
Mike
United States of AmericaThe fixtures were outdated for a newer hotel. Few outlets, no usb ports, a handle flush toilet that was finicky to use, a noisy vent fan, and a simple curtain for the shower.
The room was clean, with little sign of wear.
Stayed in April 2024
Reviewed: April 4, 2024
Keene
United States of AmericaThe bed wasn't very comfortable. The shower looks like it needs to be replaced, very outdated, and breaking down. Had a bus come in at 9:30 pm with kids, who made a lot of noise in the hallway and jumped around in the room above us.
Location
Stayed in April 2024
Reviewed: September 10, 2023
Alison
United KingdomMy main issue was that I tried to contact the hotel at least 3 times before our visit. This was to find out how the shuttle worked and if we needed to book from the airport to the hotel before we got there. No response at all. Just put added pressure onto the end of a very long journey!
Shuttle staff were great! Really informative & friendly. The bedroom was lovely and so clean. Breakfast was nice.
Stayed in September 2023
Reviewed: September 5, 2023
Alexander
United States of AmericaI though it was strange that when you turn on the lights in a bathroom it turns on both the fan and the lights. Maybe a placemat for the shower would be nice.
The breakfast was good and quick to get. The beds were comfy.
Stayed in September 2023
Reviewed: August 28, 2023
Georgia
United States of AmericaLate check out
Stayed in August 2023
Reviewed: August 15, 2023
Nina
United States of AmericaBistro closed Waited 55 minutes for shuttle. Called twice
Close to airport
Stayed in August 2023
Reviewed: July 6, 2023
Jac
United States of AmericaThere wasn't anything that I didn't like
We were coming through and needed a place to stay and it fit perfectly
Stayed in July 2023
Reviewed: July 1, 2023
Beverly
United States of AmericaI told the front desk that I had already paid for my room through Priceline and they still sent a pending charge to my bank for $140. I went to the front desk to tell them. She said she would write a note for the morning people to take care of it. When I inquired at the desk the next morning the lady didn't know anything about it. She said she would take care of it and I would not be charged again. I received an email saying I had $0 balance and the correct original amount was listed. It is still pending with my bank so I assume the $140 charge will not go through. I just don't understand why the hotel didn't listen to me the first time and why they had no record that I had paid Priceline.
The location was good and we ate breakfast elsewhere
Stayed in June 2023
Reviewed: June 10, 2023
Vicky
United States of AmericaHad to buy coffee, nothing offered free at hotel. For a king suite it was a little small. Room was clean and that is what matters. We would go back.
Stayed in June 2023
Reviewed: May 18, 2023
Joseph
United States of Americaalways seems to be missing the luggage carts. The facility is nicer but is starting to show wear and tear, you can see light through the sides and bottom doors to the rooms letting sound In easy.
This is the best hotel for the airport and price. staff were great.
Stayed in May 2023
Reviewed: May 15, 2023
Michael
United States of AmericaMake the booking adjustment on my rate due to my being retired military.
I booked through booking.com which is what the travel agency used. I was never given the opportunity to apply for a military discount which would have saved me $57. The desk clerk refused to make the adjustment blaming it on the booking sight. Some way to treat a 21 year veteran.
Stayed in May 2023
Reviewed: April 13, 2023
Northington
United States of Americanothing
location to highway. room size and tub for 2
Stayed in April 2023
Reviewed: April 13, 2023
Doris
United States of AmericaDisappointed the Bistrol was closed that evening.
Staff was friendly and helpful.
Stayed in March 2023
Reviewed: April 11, 2023
Aaron
United States of Americasize of pool. and some uncooperative doors
hot tubssss
Stayed in April 2023
Reviewed: March 6, 2023
Anthony
United States of AmericaJust the breakfast! Everything else was fine. The staff was nice and the room was clean. I did not like the fact that the room had no USB ports anywhere.
location was fine. The breakfast was ok, but I think you should have a complimentary breakfast available. The little bistro was high priced and limited in it's selection.
Stayed in March 2023
Reviewed: February 24, 2023
Mary
United States of AmericaThere were no decent sit down dining facilities near the location and the facility has limited dining at the location.
It’s a fairly new location and it’s conveniently located near the airport.
Stayed in February 2023
Reviewed: January 31, 2023
Jane
United States of Americamoderate weather issues caused staff to react with excess concern…no breakfast was provided.
spacious and tasteful
Stayed in January 2023
Reviewed: January 23, 2023
Raul
United States of AmericaNice staff, very clean comfortable bed
Stayed in January 2023
Reviewed: January 11, 2023
Evan
United States of Americait was a cold room
the jacuzzi
Stayed in January 2023
Reviewed: December 22, 2022
Kelly
United States of Americanothing
all nice
Stayed in September 2022
Reviewed: November 24, 2022
Beccameze
United States of AmericaThe breakfast was very disappointing. It consists of beagles, toast, apples and oranges. Coffee and water to drink. For $148.00 a night on a two night stay. Very disappointing!!!
Stayed in November 2022
Reviewed: November 11, 2022
Robin
United States of AmericaShuddle driver was not available at the time I was told they would be available to take me to airport. Thank heavens another lady called a lyft and offered me to ride with her.
Stayed in November 2022
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