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Reviews of Courtyard Winston-Salem University This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3111 University Parkway, Winston-Salem, NC 27105, United States of America

#17 of 41 hotels in Winston-Salem

Guests' Choice

Review Score

Based on 91 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 14, 2023

    9.0
    Just 1 mile from WFU with exceptional front desk!
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    liked everything

    wonderful staff!

    Stayed in April 2023

  • Reviewed: February 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in February 2023

  • Reviewed: December 14, 2022

    8.0
    small details diminish the big picture
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    bathroom fixtures: toilet paper holder broke, sink faucet loose from mounting plate

    location was good

    Stayed in December 2022

  • Reviewed: November 8, 2022

    8.0
    Very Good
    • Business trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    air conditioner rattled for a while through the night

    convenient to the university

    Stayed in November 2022

  • Reviewed: October 13, 2022

    8.0
    A reasonably priced hotel for the location and services available. Would stay again.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Dining options limited.

    Good location in terms of proximity to WFU. Very reasonably priced. Generous sized rooms. Helpful staff. A good hotel all round.

    Stayed in October 2022

  • Reviewed: July 18, 2022

    9.0
    Very enjoyable stay at the Winston Salem University Marriott Courtyard. We highly recommend them.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    All was good.

    Stay was wonderful albeit for the fire alarm that went off. But even that was well handled. We will definitely stay with Marriott Courtyard again!

    Stayed in July 2022

  • Reviewed: May 31, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed could have been more comfortable but an effort was made. There needs to be a mirror in the living area. Only mirror was in the bathroom. Front desk staff didn't give us our food vouchers and we had to dig for information on the second day.]

    Location was great. It put us within a few miles of where we needed to be without dealing with the Hassel of traffic and downtown.

    Stayed in May 2022

  • Reviewed: February 7, 2022

    9.0
    Glitchy
    • Business trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Great stay. I think this location has a "glitch" when I book thru booking.com. it's the second time the booking didn't appear in their system at courtyard winston salem university. Still a great stay

    Great stay. I think this location has a "glitch" when I book thru booking.com. it's the second time the booking didn't appear in their system at courtyard winston salem university. Still a great stay

    Stayed in February 2022

  • Reviewed: August 29, 2021

    8.0
    Room stay
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The bedspread needed a good washing if you know what I mean!

    Nice pool

    Stayed in August 2021

  • Reviewed: July 10, 2021

    9.0
    The best shower!
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    -no complimentary breakfast

    Great: -Shower -William, the associate on duty morning of July 9. Helped me with my laundry😀 -having a Starbucks in the lobby -use of a lobby for gatherings -cleanliness Overall, would recommend this Courtyard.

    Stayed in July 2021

  • Reviewed: December 17, 2023

    10
    It was lovely and the staff was nice
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked everything about it

    My room, the comfy bed, The dining and the staff.

    Stayed in December 2023

  • Reviewed: October 15, 2023

    1.0
    We left & did not stay. Though we were told they were overbooked they would not refund there.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    We were terribly disappointed & though we had to pay we left. Totally misrepresented & the room looked like a drab morgue room. Not one picture because the guests steal them! The room over looked the drainage ditch & the toilet didn’t work. The BISTRO WAS the lobby & the The only good thing was the staff was honest. I will be contacting MARRIOT for a refund & I would expect BOOKINGS to help. Please advise.

    Stayed in October 2023

  • Reviewed: October 5, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    All was great

    Clean comfortable stay,staff was amazing

    Stayed in September 2023

  • Reviewed: June 18, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    My trip was too short, only stayed one night. Hoping my nephew decides on Wake Forest University so I can visit..

    It is located only a 2 minute drive from Wake Forest University. The room was large and the bed very comfy. The front desk staff was awesome and friendly and knowledgeable about the area as it was our first time there. Would stay again.

    Stayed in June 2023

  • Reviewed: May 14, 2023

    6.0
    Pleasant
    • Leisure trip
    • Group
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms smelled like Mildew it wasn’t that clean, staff was fine but the hotel isn’t that clean

    Stayed in May 2023

  • Reviewed: March 18, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    nicest desk staff. genuinely welcoming. I liked that the hotel was in the style of the area, not a typical modern hotel

    Stayed in March 2023

  • Reviewed: March 6, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    It is not my responsibility to have to deal with your night security guard who is unhappy with their life or job or whatever her problem was. I shouldn't be threatened while staying with you by a member of your staff. That was unacceptable. I paid a good bit of money to stay with you and expect your nighttime employees to be as welcoming as your daytime employees. Her attitude towards this hotels' guests was beyond unacceptable. To have a member of your security team tell us to go stand on the sidewalk outside your property at night to smoke a cigarette because she was "shutting it down" was unacceptable as well. It is not her right to tell 2 guests, who were not being loud or disruptive, to go to their room like we were in timeout. I was absolutely shocked by the amount of hostility towards us from that security guard and have never experienced anything like that at another hotel.

    Reception was very helpful when we checked in and helped us with a booking issue even though the hotel was very crowded that day.

    Stayed in March 2023

  • Reviewed: March 4, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The hotel was close to my destination and my room and sheets were really clean, the breakfast was good

    Stayed in March 2023

  • Reviewed: October 14, 2022

    10
    Good hotel
    • Business trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The staffs were very nice, the room was clean and updated and the breakfast was good!

    Stayed in October 2022

  • Reviewed: October 1, 2022

    5.0
    It was ok.
    • Leisure trip
    • Group
    • King Room with Sofa Bed
    • Stayed 2 nights

    microwave was not in the room

    n/a

    Stayed in September 2022

  • Reviewed: August 16, 2022

    6.0
    I could take or leave this place.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    Parking was bad. There were vehicles with trailers taking up parking spaces close to the entrance and I can't walk too far. The toilet seat would not stay up and the room did not have a pull out sofa as advertised.

    The room was clean and comfortable.

    Stayed in August 2022

  • Reviewed: June 17, 2022

    1.0
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: June 13, 2022

    10
    Exceptional
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The extra $20 per night for incidentals. This should have been known during the booking process.

    Excellent location and clean

    Stayed in June 2022

  • Reviewed: May 4, 2022

    10
    great stay
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    no restaurants near

    close and staff was great

    Stayed in May 2022

Showing 1 - 25

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