Downtown St. Louis, Saint Louis, 63103, United States of America
#61 of 80 hotels in Saint Louis
Guests' ChoiceBased on 14 apartment reviews
7.9Cleanliness
9.2
Comfort
8.5
Location
8.8
Facilities
8.3
Staff
8.0
Value for money
8.9
Real Bookers. Real stays. Real opinions.
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Showing 1 - 14
Reviewed: June 24, 2023
Jason
United States of AmericaI was stuck outside the property for an hour trying to check in and missed one of the main reasons for the trip
Great property.
Stayed in April 2023
Reviewed: March 30, 2023
Luis
United States of AmericaSome things were unavailable. Such as laundry, due to an empty detergent bottle & the oven, due to being covered with oven cleaner the whole time we stayed even though I brought it to their attention as soon as I got to the property. Also multiple lights didn't work, including the lights in the closet
Great location
Stayed in March 2023
Reviewed: October 27, 2022
Madeline
United States of AmericaWe never were granted permission to get in the building where the loft was. The description for the door was wrong, the photos that should have shown us how to get in were wrong, fences had been erected on both sides of the door so we couldn't even get to the door and we eventually learned from the tenants that the door we were to use was bolted from the inside. The keypad did not work ever. If there wasn't a rock in the door or some kind tenant coming out of this incidental side door we would never have gotten in. It was a constant worry. I talked to the customer service maybe 45 minutes and because it was dark outside, no lighting, I also fell flat in the middle of the phone call as there was gravel all over the curb. (I am 71 and was very sore for several days after.) The last text I got from customer service said, "Hello. We are hoping the issue with the intercom would be fixed anytime soon." But the tenants told us that the intercom/keypad had been broken a long time. They used key fobs through the parking garage which I suggested to customer service but that didn't happen. I will NEVER book with CozySuites again nor Booking.com.
It was industrial chic and very well suited out. We had everything we needed. We loved the large windows.
Stayed in October 2022
Reviewed: June 20, 2022
Bryant
United States of AmericaApartment was very dirty upon arrival. Shower and toilet were not cleaned, old food from previous guest was in the fridge, and towels and dishes were not put away. Host does not provide early check-in when apartment is ready. They simply want to charge more for this option. Electronic locks are timed to where the code provided will not work before exactly 4pm. Furthermore, they use a third party for ”security“ purposes which is the most intrusive and frustrating aspect that I have ever dealt with for an apartment stay. Guests must send copies of ids and then take a selfie and send it to them. Additionally, they message you constantly and even made me confirm that I would not have a party through a message. It was just my wife and I traveling and we felt very infringed upon and doubt we will stay with cozy suites again.
Great location in a nicely furnished apartment with amenities.
Stayed in June 2022
Reviewed: June 7, 2022
Elizabeth
United States of AmericaThe inside entrance of building could be more appealing.
The property was great! Very comfortable!
Stayed in June 2022
Reviewed: January 25, 2024
Jasmine
United States of AmericaThere are no comments available for this review
Stayed in January 2024
Reviewed: January 20, 2023
Courtney
United States of AmericaThere are no comments available for this review
Stayed in January 2023
Reviewed: June 14, 2022
Bianca
United States of AmericaThere are no comments available for this review
Stayed in March 2022
Reviewed: March 26, 2024
Alexus
United States of AmericaThere are no comments available for this review
Stayed in March 2024
Reviewed: March 6, 2024
Jeremy
United States of AmericaThere are no comments available for this review
Stayed in March 2024
Reviewed: August 6, 2022
Anthony
United States of AmericaThere are no comments available for this review
Stayed in August 2022
Reviewed: April 27, 2022
Jason
United States of AmericaThere are no comments available for this review
Stayed in April 2022
Reviewed: January 23, 2023
Anonymous
United States of AmericaThere are no comments available for this review
Stayed in January 2023
Showing 1 - 14
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