722 South Huron Street, Mackinaw City, MI 49701, United States of America
#19 of 36 hotels in Mackinaw City
Guests' ChoiceBased on 970 hotel reviews
6.1Cleanliness
6.4
Comfort
6.8
Location
8.3
Facilities
6.2
Staff
7.4
Value for money
6.6
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 24, 2024
Dana
United States of AmericaIt was dirty. There was full trash bags all throughout the halls.
I liked the small indoor water park.
Stayed in March 2024
Reviewed: April 8, 2024
Suzanne
United States of AmericaDirty
The pool area is so dirty mold everywhere cob webs dirt. Need a good cleaning in a bad way.
Stayed in April 2024
Reviewed: April 2, 2024
Raelyn
United States of AmericaDirty! No house keeping! Front desk was not always super friendly or helpful. As soon as I went on the balcony there was a joint sitting under the AC unit.
Location was good, kids had a fun time at the water park. Beds were comfy.
Stayed in March 2024
Reviewed: April 1, 2024
Brittny
United States of AmericaThis is our third Easter in a row coming to this hotel. We love it. But unfortunately this year we found out they are no longer opening the waterpark earlier in the morning. We would always use it before we left out the next day. But now we would have to buy all new wristbands for our family of 6 the next day which it wouldn't open till 2pm...... but you have access to the hamtons pool and spa l. So there's that
Beds are comfy, tv is nice, very close to everything we need. Waterpark is always great and love the hottub
Stayed in March 2024
Reviewed: March 25, 2024
Mosher
United States of AmericaWe loved the lakeside view
Stayed in March 2024
Reviewed: March 15, 2024
Cali
United States of AmericaThe hotel is in the middle of being remodeled. Hopefully it’s better this summer.
Stayed in February 2024
Reviewed: March 12, 2024
Tara
United States of AmericaThe room was a little outdated and needs some up grading
The water park was great for my 4 yr old. He absolutely loved it ❤️
Stayed in February 2024
Reviewed: March 4, 2024
Shawn
United States of AmericaVery slow check in didn’t like that check in is at 5 and you have to check out by 11. And very unorganized
Booking
Stayed in March 2024
Reviewed: March 4, 2024
Andrea
United States of AmericaI reserved a king room with a jacuzzi tub however when I arrived I was told that there were no rooms like that available
Stayed in March 2024
Reviewed: February 26, 2024
Fowler
United States of AmericaThe room was not clean there was pee and pubic hair on the toilet still and so much dust covering the TV stand and coffee pot in the room. When we went to the arcade half the machines just ate your money.
The water park was amazing
Stayed in February 2024
Reviewed: February 16, 2024
Faircloth
United States of AmericaThe jacuzzi was filthy
The rooms were nice.
Stayed in February 2024
Reviewed: February 12, 2024
Amber
United States of AmericaThe beds were very uncomfortable
It was very clean, water was warm.
Stayed in February 2024
Reviewed: February 5, 2024
Scott
United States of AmericaVery dated hotel and no breakfast was provided.
The location is good.
Stayed in February 2024
Reviewed: January 23, 2024
Ivan
United States of AmericaThe hot tub needs fixed o the flooring and the water park is in bad need of updates. I also didn't like the fact that there is no breakfast at all !!!!
Game room, water park was ok. Really needs updated
Stayed in January 2024
Reviewed: January 21, 2024
Shayla
United States of AmericaI wish there were more arcade games and that the water park opened before 2 pm. It is hard in the winter to find stuff to do. We had stuff planned, but the city canceled with no warning, so then it was a play by ear day till the park opened.
We love the location. The water park is always nice. Has hard water, but we are from the country so it doesn't bother us.
Stayed in January 2024
Reviewed: January 3, 2024
Ted
United States of AmericaNo breakfast but we would have ate at Audies anyway. The pool, hot tub, and floor around the water park could use a fresh coat of paint. This did not impact how much fun we had, but it would look nicer. The chlorine level seemed high as we all had burning eyes after a while.
The price $79 a night for a hotel with a water park, pool, and hot tub that were all open. The location in Mackinaw City is close to everything. It's off season so not alot of places are open but that's ok.That means less crazy crowds. Our room was clean, with a pretty comfortable bed, heater that worked, a shower with hot water, and big enough for all three of us. Did I mention it was only $79 a night on a holiday weekend??
Stayed in January 2024
Reviewed: January 2, 2024
Tyler
United States of AmericaOverall nice little place, could use a facelift though
Stayed in January 2024
Reviewed: December 31, 2023
Ryan
United States of AmericaCould have been a little cleaner
Good location, quality of breakfast could be better!
Stayed in December 2023
Reviewed: December 19, 2023
Christin
United States of AmericaWe did not like the hours for the pool. We checked in in the evening and had hoped to enjoy the sauna in the morning. The pool area did not open till 2pm. Way passed check out time..
The bed was very comfortable
Stayed in December 2023
Reviewed: November 1, 2023
Ashleigh
United States of AmericaOur room was not clean. There was a dirty towel in the closet, and we killed two spiders within 10 minutes of being in the room. There was also some finger smears all over the mirror and some food or something on the bathroom door. The person at the front desk did offer two other rooms however, they did not look much better so it wasn’t worth moving. I just cleaned up everything myself. There is a giant hole in the wall covered up by wallpaper that like to have been wet, so I’m thankful it didn’t rain.
The waterpark was fun and the location was pretty
Stayed in October 2023
Reviewed: October 20, 2023
Alexandria
United States of AmericaVery spacious room and hotel was right across the street from the boats. We could easily walk there with our kiddos and had no troubles. Wasn't able to enjoy the waterpark but it seemed busy.
Stayed in August 2023
Reviewed: October 19, 2023
Thomas
United States of AmericaI didn’t like that there were 0 options in the hotel for snacks or food. No airflow in the front room and was hot. Water park are would have been great if it were clean. Water was super cloudy mildew and grim in water park area hot tub and pool. Lack of cleanliness
Super close to everything Mackinaw
Stayed in October 2023
Reviewed: October 16, 2023
Ambrose
United States of AmericaThey could have did better with having stuff to offer, it's like they don't even try or care
Lots of broken stuff, no breakfast or even coffee was offered.
Stayed in October 2023
Reviewed: October 12, 2023
Becky
United States of AmericaHad to check in at hotel next door not enough help. Stayed 3 days room was not serviced had to ask for clean towel and set garbage outside door for someone to pick up. There were extra towel at water park so took them back to room.
It was close to things
Stayed in October 2023
Calella, Spain
Nuwara Eliya, Sri Lanka
Bangkok, Thailand
Ibiza Town, Spain
Cortona, Italy
Pekan, Malaysia
Lovran, Croatia
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content