700 Monticello Avenue, Norfolk, VA 23510, United States of America
#23 of 40 hotels in Norfolk
Guests' ChoiceBased on 489 hotel reviews
6.0Cleanliness
6.9
Comfort
6.9
Location
7.4
Facilities
6.3
Staff
7.5
Value for money
6.4
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Tyler
United States of AmericaYou have to pay for your own parking
Stayed in May 2024
Reviewed: May 5, 2024
Joanna
United States of AmericaDon’t like the parking fee
Close to everything.
Stayed in May 2024
Reviewed: May 2, 2024
Allen
United States of AmericaThe first room had a loud knocking sound and it was very disruptive so we moved to another room.
Stayed in April 2024
Reviewed: April 26, 2024
Eldon
United States of Americaneeds a lot of TLC. The bathroom was clean in a half a$$ manner, and the guy at the front desk was rude.
Took a cruise out of Norfolk, and the location was perfect.
Stayed in April 2024
Reviewed: April 22, 2024
James
United States of AmericaHeat did not work properly. Toilet had to be watched since he handle stuck in the down position and the flapper valve would stick open. Refergerator was not attacked to wall one leg was missing which caused it to tip forward when door was open
Closeness to the Scope arena.
Stayed in April 2024
Reviewed: April 15, 2024
Harris
United States of AmericaThat I had so many problems from the time I got there.
It was a beautiful hotel. The bed was very comfortable and the staff was hospitable.
Stayed in April 2024
Reviewed: April 8, 2024
Mckenna
United States of AmericaThere was basically a frat party in the hall and surrounding rooms on our last night. Every time I asked the desk for something I'd have to come back later to retrieve it or they didn't have it at all. Ie. A forgotten toiletry, clean towels
Great location. Easy parking
Stayed in April 2024
Reviewed: April 8, 2024
Danielle
United States of AmericaIt didn't have enough handicap accessible doorways. It smelled like smoke as they let the guess smoke right outside the front door. The room walls were paper thin. I could hear through the wall and unable to sleep as the guest next door talked all night. The cleaning staff didn't come to change out dirty towels.
Location to the event I was attending. Breakfast was included.
Stayed in April 2024
Reviewed: April 7, 2024
Lynn
United States of AmericaToilet seat was very loose. The sink faucet did NOT have a washer in it, so the water came out so fast that it splashed everything.
Location
Stayed in April 2024
Reviewed: April 7, 2024
Alexis
United States of AmericaWeed smell in the hallway. The ramp to parking is very narrow.
Aesthetics in the lobby were nice. The bed was comfortable.
Stayed in April 2024
Reviewed: March 31, 2024
Akeem
United States of AmericaThey did not thoroughly and properly go through the reservation process, charged my card twice, then held my deposit over a week after my stay.
Stayed in March 2024
Reviewed: March 4, 2024
Jason
United States of AmericaNo usb outlets in rooms to charge phones and electronics
Location
Stayed in March 2024
Reviewed: February 16, 2024
Sarah
United States of AmericaWe had to switch our room because of the something out side our door making a lot of noise - vent/heating/cooling. The decor is really bizarre and kind of eerie. The parking is ridiculous (a long flight of stairs up to the lobby) and you have to pay for it. If you don't have someone to watch your luggage so you can drop it before parking, you'll be hauling your bags up outside stairs.
Stayed in January 2024
Reviewed: January 25, 2024
Patricia
United States of AmericaThe doors are kind of loud when they closr
Clean room, friendly staff, comfortable beds
Stayed in January 2024
Reviewed: January 15, 2024
Rolanda
United States of AmericaRoom temperature in room too cold and not enough towels or wash cloths.
Enjoyed the clean room and comfortable bed.
Stayed in January 2024
Reviewed: January 11, 2024
Shuttleworth
United States of AmericaThe price of the facility and there was no breakfast and you had to pay for parking. Our electric kept going off. The safes never worked. We found wrappers from the previous people who stayed in the room under the bed.
It was clean
Stayed in January 2024
Reviewed: January 3, 2024
Patricia
United States of AmericaLoud party on the hall and the all yhedoors were very loud when they closed . Couldn't get tv to work
Clean facilities and room comfy bed
Stayed in December 2023
Reviewed: December 29, 2023
Wells
United States of AmericaThe floor had not been swept.
Stayed in December 2023
Reviewed: December 27, 2023
Joan
United States of AmericaNot sure6
There was no breakfasting
Stayed in December 2023
Reviewed: December 20, 2023
Natalie
CanadaHeat didn't work I'm my room on second night when I came back from a full day out . But the maintenance person responded right away and fixed the problem (mostly) in a short period of time. My room ( king bed) definitely needs upgrading. TV remote didn't turn TV on or off
Good location for what I required. Friendly front desk staff
Stayed in December 2023
Reviewed: December 2, 2023
Stacey
United States of AmericaCold laminate floor. In the room and in the hallway. No sound absorption, so you could hear everything all around you. Didn’t know there was a $15 parking fee.
Comfortable bed, nice being able to walk to the Scope arena.
Stayed in December 2023
Reviewed: November 11, 2023
Snorre
IcelandWater closets too low
Stayed in November 2023
Reviewed: November 10, 2023
Lesley
United States of AmericaNoisy refrigerator
The bed was very comfortable
Stayed in October 2023
Reviewed: October 23, 2023
Ferana
GermanyProperty was pretty outdated, bathrooms weren’t clean (floors), coffee tab was still in the coffee machine and a used towel was still in the bathroom.
The staff. They were very friendly, helpful, accommodating. Too bad the property was outdated. Towels were awesome.
Stayed in October 2023
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