27 N. 27th Street , Billings, MT 59101, United States of America
#32 of 52 hotels in Billings
Guests' ChoiceBased on 125 hotel reviews
7.6Cleanliness
8.3
Comfort
7.9
Location
8.6
Facilities
7.7
Staff
8.4
Value for money
7.0
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Derrick
United States of AmericaNo breakfast / No coffee in lobby
Stayed in May 2024
Reviewed: March 4, 2024
Paige
United States of AmericaParking was a little tight
The location
Stayed in March 2024
Reviewed: February 13, 2024
Barbara
United States of AmericaParking lot is small - glad I did not have to go into the parking building at night alone.
The hotel was fine for our purposes ( visiting a medical clinic) but expensive ; lobby OK, parking lot is small but we were able to find the last spots ( can access adjacent parking builidng with a walkway that we did not have to use and are reimbursed); rooms were very nice and clean, restaurant has a very good breakfast buffet and is on 20th floor so nice view of industrail Billings. Ate across the street , also, at Walkers - very nice.
Stayed in February 2024
Reviewed: October 10, 2023
Deborah
United States of AmericaCharge for parking
Location
Stayed in October 2023
Reviewed: August 24, 2023
Jeremiah
United States of AmericaParking was a concern, but that was merely because I had a trailer and parking didn't accommodate for that. Not at all on the hotel.
It was a pleasurable experience. Nice facility and great staff.
Stayed in August 2023
Reviewed: July 11, 2023
Michelle
United States of AmericaNeed to upgrade the facility. Felt like a hotel from 1998.
The hotel seemed rundown but staff was great
Stayed in July 2023
Reviewed: June 13, 2023
Bryan
United States of AmericaThe shower would not drain well so one stands in ankle deep water
It was all good - the shower had trouble draining but that was the only real issue
Stayed in May 2023
Reviewed: June 8, 2023
Scott
United States of AmericaFor the first time, I had to ask for one of their delicious cookies!
It's a great location downtown. The parking garage is attached so you can stay out of the weather.
Stayed in June 2023
Reviewed: May 21, 2023
Rachel
United States of Americaunderstaffed at breakfast but good food and delghtful view
Felt like a 4 star hotel--very high level of customer care
Stayed in May 2023
Reviewed: March 17, 2023
Valorie
United States of Americano parking
quiet n awesome staff
Stayed in March 2023
Reviewed: January 5, 2023
Deny
United States of AmericaUsing Booking.com was not the best because we had a change in the date at the very last minute, and even though Booking.com said they made the change, the actual property had no record of the change and wanted to charge us for the old booking. They were essentially handcuffed because they had zero access to a reservation or any changes when it came through Booking.com and no way to communicate with Booking.com.
The staff was willing to work with our reservation issues
Stayed in December 2022
Reviewed: September 5, 2022
Melissa
United States of Americana
view on the 20th floor
Stayed in September 2022
Reviewed: August 7, 2022
David
United States of Americait is an older property and hard to upgrade. The room was generally comfortable with a nice comfortable mattress, but the bathroom is tiny, bathroom door knobs on at an angle, curtain rod sagging, lightly green stained caulk in the bathroom, safe didn’t work, lamp didn’t work and every day I was there I got nasty texts from the front desk saying I didn’t have a credit card on file despite giving it to them 3 times.
great views of the city including a 20th floor restaurant. The location is in the heart of downtown with plenty of good places to eat
Stayed in August 2022
Reviewed: July 3, 2022
Sheila
United States of Americathe one way streets made it tricky to get to the parking garage.
the secure parking garage and restaurant on site was a wonderful asset to the Hotel!
Stayed in July 2022
Reviewed: July 1, 2022
Darrel
United States of AmericaNot clean enough and parking was very poor
Stayed in June 2022
Reviewed: June 15, 2022
Alison
United States of AmericaSmall parking lot. Had to call the hotel to find alternate parking.
Clean, comfortable, great staff, good location to restaurants.
Stayed in June 2022
Reviewed: April 8, 2022
Walksalong
United States of AmericaParking, did not know all payments in the garage were by card only.
Comfortable room and location was great.
Stayed in March 2022
Reviewed: January 24, 2022
Patrick
United States of Americaeverything was fine
na
Stayed in January 2022
Reviewed: January 3, 2022
Mark
United States of AmericaThe room was very noisy you can hear everything in the hallway and the room next door. The heating unit was really loud also.
The location was very good
Stayed in January 2022
Reviewed: December 15, 2021
Scott
United States of AmericaPretty pricey.
Location is great. Right in the downtown area.
Stayed in November 2021
Reviewed: November 21, 2021
David
United States of Americabar doesn’t open until 5 could use some updates no gift shop
convenient location, shuttle to airport
Stayed in November 2021
Reviewed: June 26, 2021
Scott
United States of AmericaNo room cleaning - minimal staff
Location was super right downtown!
Stayed in June 2021
Reviewed: June 15, 2021
Amanda
United States of AmericaThe beds/room were small for the price. Rooms were outdated. Parking was a nightmare and had to park in a parking garage and pay. During our stay, I believe there was a wedding going on, and the very small parking lot was full. It was fine to rest your head for the night, but thankful we only had to spend 1 night there!
While outdated, was clean. Rooms were small. Beds small. Bathroom small.
Stayed in June 2021
Reviewed: May 19, 2024
Cj
United States of AmericaStaff was rude and unwilling to resolve issues. Bathroom was dirty and toilet paper was soaking wet. Rooms have paper thin walls and you can easily hear people talking normally next door. Parking garage has homeless people living in it and there is what we thought was water on floor but turned out to be puddle of urine.
Good location
Stayed in May 2024
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