201 South McDowell Street, Charlotte, NC 28204, United States of America
#74 of 185 hotels in Charlotte
Guests' ChoiceBased on 480 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.7
Staff
9.0
Value for money
8.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Gtee93
United States of AmericaRooms look pretty dated. Careful with other guests, had a neighbor arguing with her partner all night and would not be quiet. Parking kind of expensive at $25. Breakfast was depressing
Clean place, nice staff, clean room
Stayed in March 2024
Reviewed: April 27, 2024
White
United States of AmericaThe reservation issues.
It was fine, they had a hard time finding my reservation at first but no issues after that.
Stayed in April 2024
Reviewed: April 22, 2024
Timothy
United KingdomFurther to centre than I expected to walk but in good easy accessible area.
No fuss check in and easy car parking. Nice bar and good breakfast
Stayed in April 2024
Reviewed: April 17, 2024
Michelle
BarbadosThe provided towels were limited. Only 2 towels for 3 people in a room. I could have gone downstairs and asked for another but didn't. There were some yellow stains on one of the bed sheets.
Every staff member was pleasant. Breakfast was plentiful and varied. Loved that oat milk was available for my coffee.
Stayed in April 2024
Reviewed: April 3, 2024
Louis
United States of AmericaThe breakfast was supposed to last until 9:30, but they took out the waffle makers at 9:00. I thought that was kind of lame.
The bed was comfortable and the room was about what I expected.
Stayed in March 2024
Reviewed: March 30, 2024
Santana
United States of AmericaLocation
Stayed in March 2024
Reviewed: March 20, 2024
Rosa
United States of America"Silverware" at breakfast was very cheap. The plastic fork couldn't be used to "cut" through a cheese omelet. One elevator was inoperable and lead to long wait times. However, my stay was better than I expected and I would definitely stay at this location again.
Hotel was very clean and comfortable. Location was super convenient to uptown Charlotte. Staff was very friendly and helpful. Special shout out to Christy from Q Tavern. Restaurant and bar on-site a definite bonus. Hot breakfast was nice.
Stayed in March 2024
Reviewed: March 19, 2024
Ida
United States of AmericaThat the refrigerator did not work. And maintenance did not come fix it!
The location
Stayed in March 2024
Reviewed: March 18, 2024
Patricia
United States of Americaonly had 2 towels and 2 wash cloths in room, only 1 elevator working and had to wait or take stairs from 5th floor otherwise good
staff as very nice and helpful, breakfast was great,
Stayed in March 2024
Reviewed: March 18, 2024
Tamelia
United States of AmericaThe rooms are dated and there was only one elevator working.
The location was good and breakfast was great.
Stayed in March 2024
Reviewed: March 9, 2024
Ivey
United States of AmericaRoom was nice, biggest complaint was the obvious signs of wear, and items that one could easily harm themselves on. The wallpaper above the toilet had a patch that was peeling, there was a tear in the shower liner and signs of mold on this. In the room itself, at the desk, pictures that may have once been hanging where just placed above the desk, amd one had screws sticking out of it. If you weren't careful, you could have easily stabbed/cut yourself on this. Only one elevator worked, and when there for an event, this is a problem.
Breakfast was good, coffee was excellent.
Stayed in March 2024
Reviewed: March 7, 2024
James
United States of AmericaInternet is speed is poor..Streaming is difficult.
Nice Hotel and good value..
Stayed in March 2024
Reviewed: March 4, 2024
Tynesia
United States of AmericaThere was only 1 elevator working which causes long wait times for an elevator and even taking the steps.
The hotel was nice & clean
Stayed in March 2024
Reviewed: February 11, 2024
Crystal
United States of AmericaMade/housekeeping was horrible. Knocked very loudly three times at 8:30 AM on our door even though we had the do not disturb sign hanging, which woke me and my son up.
Location to event was great front desk and maintenance. Employees were amazing. Hotel was clean and very enjoyable
Stayed in February 2024
Reviewed: January 30, 2024
Laura
United States of AmericaBathroom door was messed up from being wet and swelling. Hard to open up because scraped on floor.
Convenient location to Spectrum Center
Stayed in January 2024
Reviewed: December 25, 2023
Darwin
United States of AmericaI found stink bugs in two different rooms. All of the furniture just seemed old and dinged up really bad. I think it was clean enough to not be a concern but I’ll never go back. The photos do not represent that room well.
I liked how great the service was and the restaurant there is great. Also the parking is convenient.
Stayed in December 2023
Reviewed: December 14, 2023
Sarah
New ZealandNice decor, great location
Stayed in December 2023
Reviewed: November 30, 2023
Sherri
United States of America1st time there. The garage and main entrance were a little confusing
Everything was great.
Stayed in November 2023
Reviewed: November 27, 2023
Maria
United States of AmericaThe A/C - heatting unit was very noisy
The location
Stayed in November 2023
Reviewed: November 2, 2023
Stephanie
United States of AmericaStaff was friendly and able to accommodate or joined rooms.
Stayed in October 2023
Reviewed: October 31, 2023
Maria
United States of AmericaJust 2 details: this is the first time that I have to pay for parking and the other was a surprise when I found the floor of the bathtub dirty all the room was perfectly clean except this part.
We were here for a concert and this hotel was a great option everything was good and we enjoyed our stay. The staff in the front desk and the breakfast room were so kind
Stayed in October 2023
Reviewed: October 30, 2023
Johnathan
United States of AmericaPretty chaotic when there’s events being held but we enjoyed talking to the other guests we met.
Great location and parking onsite for a charge! Friendly staff and the tavern was nice as well!
Stayed in October 2023
Reviewed: October 30, 2023
Azarious
United States of AmericaRooms need updating & bigger TVs. Too many floors are operating off 2 extremely slow elevators.
Breakfast attendants were very eager to close down breakfast & end their shift I suppose. It seems very impolite to start slanging breakfast items on the cart & start pulling items BEFORE 9:30…… just kindly ask the guests to make a final selection as it’s nearing time to close…… instead she tells one of the guests that were asking for food “there was not much left!!” And kept pulling food without showing any empathy. After all,“That is apart of Marriotts LEARN model 😉
Stayed in October 2023
Reviewed: September 24, 2023
Ashlye
United States of AmericaLoud! Our room was right beside the interstate.
Good location!
Stayed in September 2023
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