300 South Frontage Road, Burr Ridge, 60527, United States of America
#4 of 5 hotels in Burr Ridge
Guests' ChoiceBased on 191 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.2
Facilities
8.2
Staff
8.5
Value for money
8.0
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Roy
United States of AmericaHighway noise was excessive on our side of the hotel. Not crazy about the "incidentals" charge on my bank card. It is often a struggle to get those reversed.
Good shower. Beds were comfortable. Room was adequately sized for the price.
Stayed in May 2024
Reviewed: May 1, 2024
James
United States of AmericaAt first, I was concerned about the room because it was on the side of a main busy road which would be noisy. But the desk clerk was very accommodating and relocated. My sister and I to the back of the building and it was wonderfully quiet.
Good location. Easy to access off main highway/interstate. spacious.
Stayed in March 2024
Reviewed: April 23, 2024
John
CanadaFirst room had wet carpet but it was fixed in minutes
Breakfast
Stayed in April 2024
Reviewed: March 29, 2024
Lexus
United States of AmericaI did not like that the bathroom door in our room did not close or lock at all.
The property was in a calm area. The amenities were good and useful, Pool area was clean and warm but also very dark.
Stayed in March 2024
Reviewed: February 22, 2024
Leonid
United States of AmericaIt was too hot, a climate control problem. We got a king instead two twins.
Location worked well for us. There is close by shopping and restaurant malls.
Stayed in February 2024
Reviewed: January 29, 2024
Natalie
United States of AmericaThe room had pretzels on the floor that was from a previous persons stay. I was there to relax but couldn't due to the guest being put right next to me, they were talking so loud! From 3 to 6am . I do wish I had a microwave inside the room... just wish it would have been a little quieter
Friendly staff and the room was very nice
Stayed in January 2024
Reviewed: January 29, 2024
Kim
United States of AmericaBreakfast could have been better!
Loved location and beds are very comfortable! Staff was extremely supportive and accommodating!!
Stayed in January 2024
Reviewed: January 20, 2024
Nathan
United States of AmericaClean and quiet
Stayed in January 2024
Reviewed: November 26, 2023
Roy
United States of AmericaNewer property and close to major roads
Stayed in October 2023
Reviewed: October 1, 2023
Jolene
United States of AmericaNo microwave in our room specifically, make sure they do not double charge you if you already prepaid. I did call and it was resolved immediately and the staff was understanding and helpful when it did happen.
Clean, beds were comfortable, 95% of staff was very kind and helpful.
Stayed in September 2023
Reviewed: September 24, 2023
Holly
United States of AmericaThe walkway size and the lack luster cleaning
The beds were comfy and the water pressure was good but looked like last person had left some trash behind the furniture but nothing too bad just might need better cleaning. Also the hallway in the room was very narrow hard for my handicap (wheelchair child)
Stayed in September 2023
Reviewed: September 10, 2023
Liz
United States of AmericaThe property is starting g to show wear and tear. Damaged wall in the bathroom. Several carpet stains.
Easy in and out
Stayed in September 2023
Reviewed: August 6, 2023
Geraldine
United KingdomNot a heated swimming pool. Internet was intermittent at rooms in back of hotel.
Friendly staff and clean room - not to big so easy to find way around. Due to Booking.com error where asked fot twin room but got a double they compensated by giving us free breakfast vouchers. Swimming pool was nice but water was cold.
Stayed in July 2023
Reviewed: July 31, 2023
Lang
ChinaRoom is clean. The front desk staff is super helpful and warm. Breakfast is very good.
Stayed in July 2023
Reviewed: June 24, 2023
George
United States of AmericaThe rooms are old, and it shows. They badly need an upgrade. They try to keep it as clean as possible, but it's just not possible to do more. The cleaning crew also seems to have "misses": found an old room card on the floor behind the desk, a long strand of hair in the bed...
The staff was excellent. The right amount of friendly and serviable. Decent breakfast for a cost. The beds were comfortable and the bathroom outfitted with basic amenities.
Stayed in June 2023
Reviewed: June 12, 2023
Jon
United States of AmericaBreakfast
Location
Stayed in June 2023
Reviewed: June 12, 2023
Brenda
United States of AmericaThe front desk person was not very welcoming. I had emailed months ahead of time for ajoining rooms and was told they could make that happen. The guy at the desk told us that they couldn't do it. He blamed all problems on the Booking ap. They clearly don't like customers booking on that site. We only got two breakfast vouchers - even though I booked for four people total.
The rooms were nice and the beds were comfortable. The pool and workout area were good as well.
Stayed in June 2023
Reviewed: May 23, 2023
Mohsin
Canadathey didn’t clean our room even though we did not have the do not disturb sign on. Also, the water pressure in the bathroom sink was really low. We asked them to fix it but they didn’t do anything.
good location, decent sized rooms with good AC
Stayed in May 2023
Reviewed: April 16, 2023
Bridget
United States of AmericaIt seemed to not be located near many restaurants.
The rooms were clean and modern; a nice size.
Stayed in April 2023
Reviewed: January 17, 2023
Gina
United States of Americait’s too noisy, I can hear the next door with their loud music, playing their phones and even them talking I can hear it from the wall itself.
very clean and it has everything I need
Stayed in January 2023
Reviewed: December 12, 2022
D'auria-g
United States of AmericaStaff Uninformed, Not Welcoming. Bartender Not Experienced. Liquor desired not available. Barcidi Rum?
Fair
Stayed in November 2022
Reviewed: October 17, 2022
Heather
United States of AmericaBreakfast was not included in the room rate, which was disappointing. It cost $13 per person, including children so we opted to go elsewhere. There was significant road noise from the interstate.
We were able to get adjoining rooms, which was our priority. The rooms were clean and comfortable. The fitness center was pretty well equipped and open 24 hours which was nice. It was convenient to things that we needed.
Stayed in October 2022
Reviewed: October 10, 2022
Lisa
United States of AmericaAll staff at hotel were very nice and very helpful and accommodating. The rooms were very clean and the bed was comfortable.
Stayed in October 2022
Reviewed: October 10, 2022
Juana
United States of AmericaThe door bathroom was broken the door doesn’t close , the coffee maker was broken I couldn’t use it
the cleanness is good
Stayed in October 2022
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