1015 Elm Street, Main Street District, Dallas, TX 75202, United States of America
#149 of 171 hotels in Dallas
Guests' ChoiceBased on 1123 hotel reviews
6.4Cleanliness
7.0
Comfort
7.1
Location
7.8
Facilities
6.7
Staff
7.5
Value for money
6.6
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 20, 2023
Maria
United States of Americathe bathroom did not looked very clean or sanitized - elevator felt like they were about to fall - hallways had a weird smell
in a good area- lobby very cleaned
Stayed in February 2023
Reviewed: February 13, 2023
Luis
MexicoParking lot was dirty and dark at night, room halls were old and not very clean. The room didn't have a safe. Keys were malfunctioning constantly. Wifi range was bad and when it connected was very slow.
Staff was friendly. Breakfast was tasty and was thankfully included an the price.
Stayed in February 2023
Reviewed: February 9, 2023
Rambo
United States of Americafloors were dirty through the entire building, put me in the wrong room at first, beds were falling off of the stands
overall nice, and great breakfast
Stayed in February 2023
Reviewed: February 8, 2023
Gerardo
United States of AmericaThe check in was very bad with a not very polite lady. The rooms are too old and noisy. I think renovation is needed asap.
The restaurant was very good. Location is convenient and very easy to arrive.
Stayed in January 2023
Reviewed: January 8, 2023
Richard
United States of AmericaABSOLUTELY NO ROOM SERVICE!!!!…
It was average. Nothing great
Stayed in January 2023
Reviewed: December 16, 2022
Alessia
United States of Americabreakfast was not included
bed was very comfortable
Stayed in December 2022
Reviewed: December 15, 2022
Felicity
United States of America1.room cold could not get warm air out of vent, came to front for blankets .no extra in room 2.no fridge in room although there was a place for one, 3.booked 2 nights key good for one! stranded on 12 floor, called front desk , asked to hold waited 8mins and never answered , had to wait for cleaner to bring us down in his elevator as our key didn’t work, 4.needs an adult high commode, never seen such a low commode only in nursery school!!! 5.commode needs plunging , water backs up to seat level before going down,,, 6.in the information about the hotel it states that there is Hotel transport for up to 3 miles from hotel , not to or from airport ,but local 3 miles, we were relying on this,,,,inquired about this and was told ’wedo not do this any longer’ that is when we needed some transport and needed a taxi , not everyone does Uber or lift on one’s cell phone ,,,, 6.only decaf coffee available
it was ok , the day manager was helpful tanks to him we worked out and booked yellow cab,,,
Stayed in December 2022
Reviewed: November 20, 2022
Chris
United States of Americathe WiFi was very slow and the signal was extremely weak. it’s 2022 I needed a strong internet connection and this is unacceptable. I was in room 1726. I had to be right next to the door for it to work. Again unacceptable.
The gym was decent. the lobby was pretty.
Stayed in November 2022
Reviewed: November 9, 2022
Guy
United States of AmericaI had medical problems
convienant
Stayed in September 2022
Reviewed: November 6, 2022
Blain
AustraliaWe were put in a room with plywood covering the windows.. they did move us but why this room was able to be allocated.
Location
Stayed in October 2022
Reviewed: November 1, 2022
Rea
United Kingdomclose by and good walking distance. bed was very comfortable in room too
Stayed in October 2022
Reviewed: October 30, 2022
Elizabeth
United Kingdomeverything else
the house keeping staff are friendly
Stayed in October 2022
Reviewed: October 29, 2022
Brent
United States of AmericaFirst room had roaches
Stayed in October 2022
Reviewed: October 25, 2022
Joe
United Kingdomthe car park was very tight we had a fairly big car and was quite stressful parking
hotel was good rooms where nice and clean
Stayed in October 2022
Reviewed: October 7, 2022
Anne
United States of AmericaSaw bugs in both the gym and our room. Some homeless folks hung out near the entrance.
Price was better than other hotels in the area.
Stayed in October 2022
Reviewed: October 5, 2022
Tamara
United States of Americahousekeeping kept trying to come in my rooms 2 hours before check out
location for what I needed to do
Stayed in October 2022
Reviewed: September 30, 2022
Kimberly
United States of Americano microwave in the room and the ac didnt cool properly.
it was clean with comfortable beds
Stayed in September 2022
Reviewed: September 26, 2022
Amanda
United States of AmericaWe arrived at 4pm, 1 hour past check in. We were told our room wasn't ready. They said they would let me know when it was ready. At 5pm I went to the desk to check and finally got a room. I'm thinking if I didn't ask if still be waiting. The room we had (1835) had very low water pressure and the AC wasn't cooling great.
Love the location in downtown! This is also one of the few hotels with balconies. This was my 3rd stay there this month.
Stayed in September 2022
Reviewed: September 19, 2022
Stiles
United States of AmericaElevators sucked. There were four and only one working. Sometime 10inute wait to get in one
Cool and clean
Stayed in September 2022
Reviewed: September 17, 2022
Janecanaries
SpainI had to change rooms after night 1 of a 2 night stay, as the bathroom was infested with bugs; they were running everywhere over toilet seat, wash-hand basin and bath. Room 2 wasn't well cleaned with pet food still on the floor. At least no bugs though.
I actually slept very well. Staff were attentive to room requests. Beds were very comfortable. Curtains provided good blackout.
Stayed in September 2022
Reviewed: September 14, 2022
Aaron
United States of AmericaHotel is fine. Your “booking” service ripped me off
Stayed in September 2022
Reviewed: September 12, 2022
Jessica
United States of AmericaStaff was excellent!
Stayed in September 2022
Reviewed: September 9, 2022
Samantha
United States of Americathe room was beautiful and we felt comfortable, but when we woke up we found trash by the bed that was not ours and there was 2 small roaches in the restroom. We got lost trying to use the elevators and we decided to use the stairs but the doors were all locked and there was human feces in the stair well I assume from the local homeless. If we had figured out how our the elevator worked and there was no bugs it would have been amazing.
the room was beautiful and we felt comfortable staying there. The beds were bedbug free and it did not smell bad or anything. I hate that we had to pay for parking on top of the room cost.
Stayed in September 2022
Reviewed: August 30, 2022
Sophie
AustraliaNice room & affordable
Stayed in August 2022
Reviewed: August 30, 2022
Brenda
United Kingdomclean nice room. comfortable bed.
nice rooms. reception and bar staff very friendly.
Stayed in August 2022
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