401 West Summit Hill Drive, Knoxville, TN 37902, United States of America
#20 of 102 hotels in Knoxville
Guests' ChoiceBased on 613 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.3
Facilities
8.9
Staff
9.3
Value for money
8.1
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Brittany
United States of AmericaEveryone was friendly. it was clean and quiet and very helpful and knowledgeable about what was around to eat and do
Stayed in April 2024
Reviewed: May 3, 2024
Laura
United States of AmericaParking garage lower level does not have an elevator. No bell hop, had to carry luggage up steps from parking lower level. There is construction so perhaps this will be better when finished.
Good location for Market Square and Gay Street.
Stayed in April 2024
Reviewed: April 27, 2024
Emily
United States of AmericaParking
The luxury look and comfort with friendly staff
Stayed in April 2024
Reviewed: April 24, 2024
Sarah
United States of Americalocation, easy walking distance to theaters
Stayed in March 2024
Reviewed: April 22, 2024
Paige
United States of AmericaNothing really 😀
This property is super nice, clean, & the location is top notch.
Stayed in April 2024
Reviewed: April 22, 2024
Sydney
United States of AmericaExit signs in parking garage could be improved
Buffet breakfast good enough.
Stayed in April 2024
Reviewed: April 20, 2024
Anna
United States of AmericaMoney stolen from room and management did nothing.
Great location and facility.
Stayed in April 2024
Reviewed: April 12, 2024
Tracey
United KingdomGreat location and facilities
Stayed in April 2024
Reviewed: April 8, 2024
Jami
United States of AmericaClose location to our event.
Stayed in March 2024
Reviewed: April 3, 2024
Eloise
IrelandThe room was a little cramped but that was expected for the kind I booked.
The location is perfect, it’s quiet but close to everything. The staff was the friendliest I have ever experienced, they were super friendly and accepting of my dog and did whatever they could to make our stay a good one. The pool and fitness center was great and everything was sparkling clean.
Stayed in April 2024
Reviewed: April 1, 2024
Gregory
United States of AmericaThe parking garage exit is very tight due to construction
Excellent location for easy access to the downtown area . Staff was courteous and helpful, rooms were very clean and comfortable. We will stay there again when we visit Knoxville.
Stayed in March 2024
Reviewed: March 31, 2024
Jeremy
United States of AmericaVery fancy hotel for the value! Lobby, hallways, and the rooms were incredibly nice and clean! Indoor gym and the pool were great also!
Stayed in March 2024
Reviewed: March 30, 2024
Cmoon48
United States of AmericaIt is not only very clean but it is maintained well, unlike many other hotels. It had conveniences, ambiance, and workers who truly tried to be helpful. A refreshing change from most places!
Stayed in March 2024
Reviewed: March 14, 2024
Rebecca
United States of AmericaThe huge hole when you pulled out of the parking garage.
Centrally located. Clean, good food, quiet. Stayed there before so I knew where it was. Short drive to U of Tennessee.
Stayed in February 2024
Reviewed: March 2, 2024
Shelia
United States of AmericaThe staff were very friendly and tried to make us very comfortable.
Stayed in March 2024
Reviewed: February 29, 2024
David
United States of AmericaThe staff was great!
Stayed in February 2024
Reviewed: February 20, 2024
Marc
United States of AmericaNo valet
Location
Stayed in February 2024
Reviewed: January 29, 2024
Deinery
United States of AmericaAvailability of the buffet when many people around.
Location and Buffet Breakfast. They accept dogs ( for a fee)
Stayed in January 2024
Reviewed: January 27, 2024
Michael
United States of AmericaWe loved it all..
Wonderful Downtown Location Great service and accommodation
Stayed in January 2024
Reviewed: January 22, 2024
Frederick
United States of AmericaLocation
Stayed in December 2023
Reviewed: January 7, 2024
Heather
United States of AmericaNothing
Every thing very nice. Staff exceptional
Stayed in December 2023
Reviewed: January 3, 2024
David
United States of AmericaGreat location and great value.
Stayed in December 2023
Reviewed: December 27, 2023
Tianjin80
United States of AmericaNothing. All was organized and convenient
All of it.
Stayed in December 2023
Reviewed: December 11, 2023
Anthony
United States of AmericaCouldn’t find anything.
The fitness area was amazing.
Stayed in December 2023
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