2500 Baltimore Avenue, Ocean City, MD 21842, United States of America
#75 of 109 hotels in Ocean City
Guests' ChoiceBased on 1996 hotel reviews
7.2Cleanliness
7.3
Comfort
7.4
Location
8.5
Facilities
7.3
Staff
7.8
Value for money
7.2
Free WiFi
7.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 6, 2024
Dilcia
United States of AmericaThe room, the bed sheets smells bad
Location, the people
Stayed in May 2024
Reviewed: April 22, 2024
Lottie
United States of AmericaThe room smelled musty. There was a moister collection bag and it was full. The sheets weren’t 100 percent clean.
Location
Stayed in April 2024
Reviewed: April 22, 2024
Gerhold
United States of AmericaHigh definition TV! Who doesn’t have that these days
Location was great. Near the music I wanted to hear
Stayed in April 2024
Reviewed: April 15, 2024
Tammy
United States of AmericaCleanliness, friendly front desk staff
Stayed in April 2024
Reviewed: April 1, 2024
Victoria
United States of Americaeverything was oaky on my opinion
the Hotel location is great, room was clean sheet and towels well clean. I arrived early that day the the front desk person allow me to check in early that was super nice. I am so glad to had a great experiences at crystal hotel I will back
Stayed in March 2024
Reviewed: March 28, 2024
Jovette
United States of AmericaI didn't like the fact that it didn't have any smoking rooms, so there for I had to brave the elements to enjoy a past time that I enjoy. Even though, I know smoking is not good for me.
I really like the fact that it was what I would consider, steps away from the beach. I would have enjoyed it a little more had I known that everything in the hotel like the restaurant and the pool was closed, I love the Beach, but I do not get in the water, Yuck! Guess I should have picked a better weekend. I still enjoyed my stay.
Stayed in March 2024
Reviewed: March 23, 2024
Dianell
United States of AmericaClean and comfortable rooms
Stayed in February 2024
Reviewed: March 14, 2024
Yaug
United States of AmericaRight on the boardwalk, very convenient.
Stayed in March 2024
Reviewed: February 20, 2024
Dowdell
Abkhazia, GeorgiaBalcony door wouldn't lock
Stayed in February 2024
Reviewed: December 4, 2023
Quamyra
United States of AmericaThey didn’t have free breakfast in the morning
Stayed in December 2023
Reviewed: November 4, 2023
Laganowski
United States of AmericaRooms smelled musty, Carpets should be replaced, out dated. Couldnt open slider, needs cleaning and track sprayed. Need new bed sheets/blankets, ours had blood spots on them. The building not attached to lobby should be door room key access for enterence. There is no security. Anyone could just walk into building at any time. A guy got beat up really bad while we were there.
The lobby are was very nice. There are two Pool areas which is good for when its busy. Very close to the beach, resturants, mini golf and jolly rogers. Parking garage had lots of parking. Rooms were a decent size.
Stayed in October 2023
Reviewed: November 3, 2023
Charlie
United States of AmericaBathroom shower door had mold. It was located at the end of boardwalk. Nothing but hotels. No stores or nothing. Like ghost town
Stayed in October 2023
Reviewed: October 28, 2023
Mary
United States of AmericaMy coffee pot was broken. I called the front desk to let them know and they said they would have housekeeping bring another one and that didn't happen. The balcony door lock was broken, it wouldn't lock in either room, so thank goodness we were on the 5th floor. One last thing, I put the sign on the door for room service and that didn't happen either. Not that I really needed them, but it would have been nice for them to come in and empty the trash. In addition, the light fixture over the nightstand was loose. Ice machine in the boardwalk building wasn't working, so I had to go the the main building tot he 3rd floor to get ice. Not very convenient.
Comfortable For the most part, clean., Ocean side View was nice and our rooms were across the hall. Thank you, for that.
Stayed in October 2023
Reviewed: October 26, 2023
Brandyn
United States of AmericaI liked that it was Close to the beach. There was a bar inside. It was very relaxing.
Stayed in October 2023
Reviewed: October 22, 2023
Patricia
United States of AmericaNo complaints
Directly off boardwalk where we wanted to be
Stayed in October 2023
Reviewed: October 19, 2023
Tammy
United States of AmericaBeds are not the most comfortable and water pressure Was horrible and and had no Ac/Heat no power at the thermostat
Location /clean
Stayed in October 2023
Reviewed: October 18, 2023
George
United States of AmericaExplain the tv before hand
Location
Stayed in October 2023
Reviewed: October 9, 2023
Deeann
United States of AmericaThe rooms are older and musty
Location, king bed and jacuzzi tub
Stayed in October 2023
Reviewed: October 6, 2023
Amanda
United States of AmericaNeeds updating. Most of the outlets in our room didn’t work and same with the lamps. There was actually a lamp without a light bulb.
I we were in town for Oceans Calling and it was walking distance from the festival.
Stayed in October 2023
Reviewed: October 4, 2023
Leo
United States of AmericaThe location of our particular room.
The location is obviously for what it is was good, very close to places to eat and to the ocean.
Stayed in October 2023
Reviewed: October 3, 2023
Jana
United States of AmericaBathroom could’ve been cleaner, lots of random hair around. AC shut off every night with blinking red issues.
Spacious room, Bar/restaurant was great. Decent beds. Easy access room cards.
Stayed in October 2023
Reviewed: September 27, 2023
Bret
United States of AmericaNothing
Everything
Stayed in September 2023
Reviewed: September 25, 2023
Donna
United States of AmericaPretty far down on the boardwalk. If I would not have had a battery operated wheelchair I would not have been able to do the boardwalk. The pool by the bar was never open.
Close to restaurants, plenty of parking, housekeeping was good. The room was clean, we had a view of the ocean. Quiet!
Stayed in September 2023
Reviewed: September 22, 2023
Edward
United States of AmericaThe fleas or bugs that bit me up while on the balcony
Location, view and parking
Stayed in September 2023
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