Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Texas hotel reviews
  4. Houston hotel reviews
  5. Reviews of Crystal Inn Downtown

Reviews of Crystal Inn Downtown

5006 North Freeway, Houston, TX 77022, United States of America

#72 of 437 hotels in Houston

Guests' Choice

Review Score

Based on 156 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.7

  • Free Wifi

    9.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: May 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower set up is extremely 5 star. The cleanliness of the room is 7.5/10. Some stains bout the room. Due to recent storms, the TV was applicable and there was no where to rehydrate or eat. We checked in around 10P and checked out at 9A. My son and I did great well however.

    Stayed in May 2024

  • Reviewed: April 10, 2024

    8.0
    A decent, good-valued place to stay with a well-lit parking lot
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My room could have used more towels for the number of guests in the booking. The room was also short on outlets and the pillows provided were too thick/tall to sleep comfortably on (two guests used their own pillows). The sheets and pillow cases also had stains but they smelled fresh so at least I knew they were likely to be clean. The cleanliness was comparable to or better than the budget airbnbs I've visited in other major cities.

    The shower and bathroom area were relatively clean and I appreciated that toiletries were provided. The room was fairly spacious and the decor was thoughtful and more modern than basic motels/inns. The location was convenient as well.

    Stayed in April 2024

  • Reviewed: November 26, 2023

    8.0
    Great value.
    • Business trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Broken microwave No free water

    I did not see a breakfast

    Stayed in October 2023

  • Reviewed: July 30, 2023

    9.0
    Great night stay.
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No pool.

    As far as I'm concerned the only way it could have been better is if it had a pool. It was by far the cleanest I have ever stayed at. The front desk was always very nice with every call. And we had many as I was there prior to surgery at the Texas Orthopedic Hospital so we needed more towels. I recommend Christal and will stay there again. Joyce Aldrich.

    Stayed in July 2023

  • Reviewed: May 21, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Property was clean, well maintained. Second night a noisy neighbor checked in at 0100 am. No fault on the property operation.

    Stayed in May 2023

  • Reviewed: October 29, 2022

    9.0
    had to be in Houston for a very early appointment for the regional passport office. this location was perfect in proximi
    • Leisure trip
    • Couple
    • Superior King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the room was a bit echoey, but it’s a great value of a room & this is a minute detail that holds little weight.

    it feels newly built. everything was really clean and aesthetically pleasing in its design. the shower is badass too. pl

    Stayed in October 2022

  • Reviewed: October 28, 2022

    9.0
    Nice big room and shower. Clean. A Value for your money
    • Leisure trip
    • Solo traveler
    • Superior King Room - Non-Smoking
    • Stayed 1 night

    The room is bigger than what I expected. It is clean. The shower is big and wonderful. Would stay here again.

    Stayed in October 2022

  • Reviewed: September 7, 2022

    8.0
    Nice place for the price
    • Leisure trip
    • Group
    • Superior King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A coffee pot

    Bed was comfortable, big shower nice courted tops

    Stayed in September 2022

  • Reviewed: September 6, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness could’ve been better

    That it was exactly as seen

    Stayed in September 2022

  • Reviewed: April 22, 2022

    9.0
    We'd stay here again.
    • Leisure trip
    • Couple
    • Superior King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was not a huge problem, but we didn't like the way the lights worked in the room. There was no way to turn on the bathroom lights unless the colored lights over the bed were turned on. This was an issue when getting up in the middle of the night to use the bathroom, and couldn't turn on the lights or it would awaken the other person. Also, no coffee maker in the room or even in the lobby, but again, not a huge problem.

    The shower was superb!! Easily the best hotel shower we've ever had, with its huge rain-shower head and wall sprayers, and large, walk-in design. We absolutely loved that. The room was very clean and neat. Bed was pretty comfortable. A/C worked great. The staff that I met were all friendly.

    Stayed in April 2022

  • Reviewed: November 9, 2021

    9.0
    Overall good
    • Couple
    • Superior King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was a bit rude and tried to charge me for someone else room

    The room was beautiful and the shower was well worth it!

    Stayed in November 2021

  • Reviewed: October 25, 2021

    7.0
    Overall it was a good stay.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Had to wait for check-in. I arrived at 2:15. Email indicated check-in was at 2pm. Had to wait 30 minutes to check-in. The surrounding neighborhood is sketchy.

    Clean and updated rooms.

    Stayed in October 2021

  • Reviewed: October 8, 2021

    8.0
    I would stay there again when i the area. People managing the location were very friendly
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The sheets were clean but dingy and yellow.

    It was quite and comfortable and no issues. I did not have breakfast. The shower was awesome.

    Stayed in October 2021

  • Reviewed: September 17, 2021

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My room key didn’t work at one point. I had to go to the office to get it fixed.

    Stayed in September 2021

  • Reviewed: September 13, 2021

    9.0
    very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    No iron nor iron board in the room.

    Clean and comfortable

    Stayed in September 2021

  • Reviewed: July 26, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Washing machine wasn’t working, so I had to go to a local laundromat. It wasn’t far, but inconvenient.

    The location was ok. Was easy to get around to the main highway. Very friendly manager. Room was what I would expect from a motel at this price. Not spectacular but not bad.

    Stayed in July 2021

  • Reviewed: July 26, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean , nice staff, and unique shower

    Stayed in July 2021

  • Reviewed: May 26, 2024

    1.0
    I’m not comfortable. The room dirty, a lot of hair, pillow smell bad. I’m booking two nights. I just stay one night and
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The drap and pillows dirty and smell bad

    Stayed in May 2024

  • Reviewed: May 24, 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There's nothing to complain

    Everything that it's super cold

    Stayed in May 2024

  • Reviewed: April 28, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very quiet, safe. Well Lit

    Stayed in April 2024

  • Reviewed: April 5, 2024

    5.0
    it’s a hit or miss that’s the best I can give you.
    • Leisure trip
    • Solo traveler
    • Superior King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    most of the shower head lights don’t work, or work right. the WiFi is slow. the tv channels are either out or not even programmed on it, channel 18 is just heterosexual p*rn non-stop & that’s the worst kind of p*rn for a gay guy, for anybody really, I’ll take lesbian p*rn over straight porn. the male workers were actually kinda rude, and the other had an attitude or speaks like you’re annoying them. basically the women were much nicer, as well as the only ones to greet upon entrance. there is no clothing iron in the rooms, but a hair dryer. the remote to the tv would stop working. I wasn’t able to use my shower two times that I stayed there, I also dealt with some rude employees that seemed bothered by me waiting a long period of time for my ride to arrive the first time and for waiting on my paycheck to drop or for a friend to let me borrow the funds so that I could get back into a room. I wasn’t in anybody’s way, and I wasn’t bothering anyone. I kept all my things neatly next to me while I figured it out. It was extremely hot and they don’t have a lobby or the ability to kindly let the people supporting their business patient wait in or much shade. I’m an epileptic and can have a seizure if overheated. I didn’t wanna sit there anymore than they wanted me there but instead of making a problem about it, they could’ve allowed a later check out time, or allowed me to keep my room with the promise to pay later, because no more than an hour after that did I get paid and once again support them with my business once more. The tv remotes sucked. The vending machine only takes $1 bills, which is really unfortunate for people with coins or cards Some shower heads are badly rusted interior/exterior water doesn’t seem to be filtered, broke my skin out bad

    I liked the night lady who works there, and I like the modernized shower heads w lights. I liked the TV size.

    Stayed in April 2024

  • Reviewed: March 25, 2024

    10
    Nice staff, clean and quiet.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights

    All was very well, nothing to dislike, even the room was quiet being the facility is located off the service road of a busy interstate.

    The location was very near the facility I had to visit during our stay and the room was quiet being the facility is located off the service road of a busy interstate.

    Stayed in March 2024

  • Reviewed: February 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The location

    Stayed in February 2024

  • Reviewed: February 15, 2024

    10
    My stay was amazing
    • Leisure trip
    • Couple
    • Superior King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    The shower!!!!

    Stayed in February 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!