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  5. Reviews of Crystal Shores West 202

Reviews of Crystal Shores West 202 This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Gulf Shores, AL 36542, United States of America

#129 of 347 hotels in Gulf Shores

Guests' Choice

Review Score

Based on 34 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.9

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    8.5

  • Value for money

    7.7

  • Free Wifi

    5.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 14, 2024

    8.0
    We had an amazing time, would definitely go again! Furniture needs to be updated
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The furniture in the Condo is old and really needs to be updated. The couches were worn and patio furniture could use newer pillows for the price. The carpet in the condo is old and should be removed.

    The property was in a great location right on the beach! Amazing views! Close to shopping and lots of restaurants!

    Stayed in May 2024

  • Reviewed: April 29, 2024

    8.0
    Unit was spacious and accommodated 4 adults and 2 children very well.
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 2 nights

    Beds were fine but not the most comfortable.

    Location

    Stayed in April 2024

  • Reviewed: December 31, 2023

    9.0
    Enjoyable and relaxing
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Sofa couch was not comfortable Main bed mattress needs a topper

    Balcony extended to bedroom Enjoyed having a kitchen. Heated pool was warm Had a hot tub Game room Location was good 2 types of coffee makers

    Stayed in December 2023

  • Reviewed: August 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    The location was great. The layout of the condo was great.

    Stayed in August 2023

  • Reviewed: June 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Perfect ocean view, nice balcony

    Stayed in June 2023

  • Reviewed: April 18, 2023

    7.0
    Over all was good minus the beds
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Beds need new mattresses. Master bed has two divets that made it very hard to get comfortable or fall asleep. Key code wasn't given to us upon arrival and had to receive it the next day after we couldn't enter our room.

    The view

    Stayed in April 2023

  • Reviewed: October 22, 2022

    9.0
    Great location with a great view
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    All the good parking places in the parking deck were reserved for condo owners. I didn't really like that.

    Location was great, the view was amazing, and there were no problems with the condo. Nothing broke, everything worked as it should, and was very clean.

    Stayed in September 2022

  • Reviewed: May 24, 2022

    8.0
    Would use again
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Sofa couch uncomfortable and not enough towels and wash clothes provided.

    Right on the beach. Customer service easy to reach when Door code Didn’t work.

    Stayed in May 2022

  • Reviewed: December 20, 2021

    8.0
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 4 nights

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: November 8, 2021

    8.0
    had a great time will be going back
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    the dishwasher has been damaged and the door on it was bent in at the bottom. whenever you tried to wash dishes water would come out from the bottom of the door and water would go in the floor.

    view was great and the room was really nice.

    Stayed in November 2021

  • Reviewed: August 5, 2021

    9.0
    Beautiful condo, perfect views, and great location
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The dryer wasn’t staying shut, which meant it wasn’t running. We were able to put a heavy object against the door to keep it shut so we could dry our clothes, but it was just a little inconvenient. One of the beds was very uncomfortable (not the one in the room facing the water) so we woke up sore every morning.

    Loved the amenities, it was right on the water, views from the living room and bedroom were amazing, location was perfect, nicely decorated, and comfortable.

    Stayed in August 2021

  • Reviewed: November 8, 2023

    6.0
    We did enjoy our time
    • Leisure trip
    • Travelers with friends
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The beds were not comfortable, you could tell the mattresses were old. There was mold in the cabinets above the microwave.

    Loved that it was right on the beach. Loved how the patio had plenty of furniture!

    Stayed in October 2023

  • Reviewed: September 25, 2023

    3.0
    Disappointed
    • Leisure trip
    • Travelers with friends
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The reeking smell of spoiled seafood/shrimp in the refrigerator, freezer, and ice permeated the food placed in the fridge and the air throughout the condo. I was VERY disappointed when I contacted Hosteeva by text and heard NOTHING until I called the following day. I’ve asked for a financial compensation but was only offered 15%. This is the 2nd time I’ve explained the situation and I will ignore any further requests to change my rating until this is resolved!

    Very nice furnishings, proximity to the beach, spacious and quiet.

    Stayed in September 2023

  • Reviewed: April 29, 2023

    10
    All in all it was a great place to stay. It’s very quiet and staff very friendly and helpful.
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 3 nights

    Furnishings could be updated a bit. They are serviceable but a little worn.

    The location was perfect! We could easily see and hear the waves rolling onto the beach from our balcony. Location of the condo is very good. It’s within walking distance to stores with necessities and to a good local long established restaurant. This unit was very well stocked.

    Stayed in April 2023

  • Reviewed: April 14, 2023

    2.0
    Misurable
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    New beds

    The beds were horrible. Had a hard time sleeping, kept rolling to the center. Not just 1 bed, both beds and the couch bed.

    Stayed in April 2023

  • Reviewed: July 26, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The code that was sent to me in email did not work for pool or beach access. I called on Monday night, Did not get a call with new code until Thursday, we left on Friday morning. We had to have someone else let us in to beach or pool. Also only one elevator was working in two different occasions that week, I am still recovering from knee surgery so it was very difficult to take stairs.

    Stayed in July 2022

  • Reviewed: November 25, 2021

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 3 nights

    dirty rag on table used coof pouch in coffee maker

    Stayed in November 2021

  • Reviewed: May 26, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    The bedding in one room was not clean and the counter top in the kitchen on one side was not clean. So I had to strip the bed and wash bedding, very disappointing.

    The ocean view and the location was great. I've never rented a condo that provides more than 1 day of coffee, soap , tissue paper and paper towels. Loved this!

    Stayed in May 2023

  • Reviewed: August 2, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn’t see any staff and several dishes were dirty

    location cleanliness

    Stayed in July 2022

  • Reviewed: July 26, 2021

    4.0
    Take this unit off your rental list if you're going to charge the price you're charging
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    The furniture on the patio was pathetic! The door going out to the patio you could barely get open! The dishwasher was not mounted or usable with the door caved in! Black mold on the vents in the bathroom! I've seen better livingroom furniture on the side of a road! Other various repairs that needed to be done! This was the most I've spent for the worst condo I've ever stayed in!!!! I actually left a day early I was at disappointment....

    The property complex itself was nice although the elevators were continuously broke still

    Stayed in July 2021

  • Reviewed: May 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: July 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: June 25, 2023

    9.0
    The bed was too hard
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: June 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2023

Showing 1 - 25

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