Reviews of Sonder at 1500 Canal This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1500 Canal Street, Downtown New Orleans, New Orleans, 70112, United States of America
#29 of 160 vacation rentals in New Orleans
Guests' ChoiceReview Score
Based on 1035 hotel reviews
8.4Score breakdown
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Cleanliness
8.8
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Comfort
8.9
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Location
8.9
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Facilities
8.6
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Staff
8.3
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Value for money
8.6
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Free WiFi
8.2
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Reviewed: May 13, 2024
Blake
United Kingdom8 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Apartment
- • Stayed 5 nights
- • Submitted from a mobile device
Pool was pathetic in all honesty. Location could have been slightly better
HUGE apartment! This place felt like a top tier suite at a 5 star hotel.
Stayed in April 2024
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Reviewed: May 13, 2024
Frank
United States of America10 Reviews8.0“Overall an enjoyable stay. While there were a couple of issues, they were worked out.”- • Leisure trip
- • Solo traveler
- • Deluxe Apartment
- • Stayed 12 nights
Better communication re: how to use the TV in the unit I rented. Took quite a bit of communication and time too get it worked out.
Location was good, quiet, and safe. Exercise facility was generally clean. One machine broken, but worked around it. Responsiveness of of online staff. Problem with refrigerator in initial unit. Staff promptly responded and switched units for me.
Stayed in May 2024
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Reviewed: May 11, 2024
Michael
United States of America7 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Deluxe Apartment
- • Stayed 6 nights
- • Submitted from a mobile device
Was difficult to get fresh towels
N/A
Stayed in May 2024
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Reviewed: May 11, 2024
Nancy
United Kingdom70 Reviews1 helpful vote9.0“Great place to stay in New Orleans!”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 5 nights
- • Submitted from a mobile device
Had some issues with the keypad when trying to lock apartment, it was temperamental but the staff were really helpful when this happened.
Great location, well appointed apartment with all the amenities you could need for your stay. Really comfy beds and really helpful staff.
Stayed in May 2024
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Reviewed: May 8, 2024
Tom
United States of America22 Reviews1 helpful vote9.0“Our stay felt like a home away from home since we were there for one month”- • Leisure trip
- • Couple
- • Deluxe Apartment
- • Stayed 28 nights
- • Submitted from a mobile device
The kitchen could use a potato peeler and a scissors
Rooftop pool with towels and a view Having a property in a hotel with 24 hour desk coverage. Buses and trams available nearby . Sonder staff downstairs were helpful. We liked having a washer dryer in the apartment .
Stayed in May 2024
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Reviewed: April 28, 2024
Ofir
Israel17 Reviews2 helpful votes8.0“Good value for money. They can improve quite easily by fixing a few issues”- • Leisure trip
- • Family with young children
- • Deluxe Apartment
- • Stayed 4 nights
- • Submitted from a mobile device
The sofa was uncomrtable, there were a few missing items in the kitchen, there were issues with opening the door when coming back from the gym/pool
Clean and upscale, extremely nice, responsive and helpful staff
Stayed in April 2024
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Reviewed: April 24, 2024
Michelangelo
Italy44 Reviews4 helpful votes8.0“Good stay!!”- • Leisure trip
- • Couple
- • Deluxe Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
Ac making too much noise and not possible to turn off
Close to sightseeing places
Stayed in April 2024
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Reviewed: April 22, 2024
Natalie
United States of America1 review9.0“It was perfect for my family of 5!”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 4 nights
- • Submitted from a mobile device
The pool was a little small if there are a lot of people in it. If you have smaller children , it may be difficult for you to walk to attractions without a stroller.
It was spacious and clean. There was a gym, coffee shop, and pool.
Stayed in April 2024
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Reviewed: April 22, 2024
Pedro
United States of America12 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
The kitchen needs utensils (as simple as a knife and a board)
The location is fantastic and everything is very clean.
Stayed in April 2024
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Reviewed: April 21, 2024
Jean-pierre
Canada2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Apartment
- • Stayed 10 nights
We were very disapointed that there was no recycling available in the hotel. Could have a few more face towels available.
Stayed in April 2024
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Reviewed: April 17, 2024
Peter
United States of America2 Reviews7.0“Good base for a visit.”- • Leisure trip
- • Group
- • Two-Bedroom Apartment
- • Stayed 4 nights
- • Submitted from a mobile device
Only one member of staff. The security on the lift was very difficult to operate.
Space
Stayed in April 2024
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Reviewed: April 15, 2024
Ervin_o
Netherlands143 Reviews21 helpful votes9.0“Just a perfect place!”- • Leisure trip
- • Solo traveler
- • Deluxe Apartment
- • Stayed 7 nights
- • Submitted from a mobile device
Nothing to dislike. Though the swimming pool could have veen bigger ,🙃
Perfect place, location, facilities, staff... everything was superb!
Stayed in April 2024
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Reviewed: April 13, 2024
Sherida
United States of America1 review9.0“It was a Great Stay!”- • Leisure trip
- • Group
- • Two-Bedroom Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
We did care for the TV because we only had 3 channels but ask a Sonder employee to assist us and he showed up how to connect to the TV with our phones! He was friendly and helpful! After that No TV issues
Our stay was great, we all were very happy with our apartment! Clean, spacious, and great location walking distro almost every thing! I would definitely book again with Sonder Canal!
Stayed in April 2024
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Reviewed: April 12, 2024
Bh
Canada12 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Apartment
- • Stayed 7 nights
The hard plastic kitchen chairs were very uncomfortable. The couch in the living room should be replaced.
Our 1 bedroom unit was huge! It was extremely clean and also very quiet. The kitchen cupboards were well stocked with dishes etc. The appliances looked new and everything worked well. The in-suite washer and dryer was very much appreciated! The building is nicely located, close to shops and attractions.
Stayed in April 2024
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Reviewed: April 11, 2024
Kristina
United States of America1 review7.0“everything else was very nice”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
No tv in bedroom
very spacious
Stayed in April 2024
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Reviewed: April 11, 2024
Pulliam
United States of America2 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
Wish the water pressure was a little more stronger.
Great location. Huge spacious room. Loved the walk in closet!
Stayed in April 2024
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Reviewed: April 10, 2024
Robert
Canada100 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Two-Bedroom Apartment
- • Stayed 4 nights
- • Submitted from a mobile device
Elevator code process seemed a bit harder than you might expect. Some areas are nearing the time for some maintenance.
The room had everything you might need for a multi night stay. Bigger than expected
Stayed in April 2024
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Reviewed: April 10, 2024
Dianne
New Zealand9 Reviews9.0“Excellent family holiday in a good location”- • Leisure trip
- • Family with young children
- • One-Bedroom Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
The pool was very small and not heated
The location and the size of apartment was huge, awesome gym
Stayed in April 2024
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Reviewed: April 4, 2024
Kieran
Ireland14 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Apartment
- • Stayed 2 nights
- • Submitted from a mobile device
Great facilities. Central. Nice roof top.pool. safe and secure
Stayed in March 2024
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Reviewed: April 3, 2024
Phil
New Zealand28 Reviews2 helpful votes9.0“Overall we enjoyed our stay.”- • Leisure trip
- • Couple
- • Deluxe Apartment
- • Stayed 5 nights
- • Submitted from a mobile device
The pool is tiny, and is misrepresented by the photos on Booking.com. Verging on dishonesty. There was only one lounger in the pool area. We chose this accommodation over others because of the pool, so very disappointed in this aspect.
Location Well equipped spacious apartment
Stayed in April 2024
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Reviewed: April 3, 2024
Tracy
United States of America3 Reviews7.0“Very nice place to stay especially for families. I just didn’t like we had to pay for parking everyday and we could only”- • Leisure trip
- • Family with young children
- • Deluxe Apartment
- • Stayed 3 nights
- • Submitted from a mobile device
Paying for parking and the smell from the laundry area and dish washer. No TV in the room
Location and very roomy
Stayed in April 2024
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Reviewed: April 3, 2024
Christopher
Thailand19 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Two-Bedroom Apartment
- • Stayed 4 nights
- • Submitted from a mobile device
Kitchen was not well equipped such as only one saucepan, no frypan., no oven baking tray. Major problem was lack of ventalaion when using Cooktown, smells went straight back into apartment. Also no windows could be open One of the beds was only a double so not very big
Walking distance places. Big roomy apartment, great facilities
Stayed in April 2024
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Reviewed: April 1, 2024
Yota
United States of America9 Reviews2 helpful votes7.0“good place to stay more than three days with full kitchen and laundry”- • Leisure trip
- • Family with young children
- • Deluxe Apartment
- • Stayed 3 nights
there was no blanket and sheets for a sofa bed and it took more than two hours for us to get it at night, it would be better if there was a cutting board in the kitchen,
wide space, clean, kitchen, good amenities, not very much far from French Quarter
Stayed in March 2024
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Reviewed: March 21, 2024
Christele
France19 Reviews2 helpful votes9.0“Great place to stay within walking distance of the French Quarter, the streetcars and easy access from the airport. The”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment
- • Stayed 4 nights
- • Submitted from a mobile device
A few kitchen towels would have been helpful. The building air exchange vent is right outside of one of the bedrooms and is very noisy (and impossible to turn off) so we had the sleep with the door closed.
Spacious, clean, good location and well-maintained.
Stayed in March 2024
