10321 Hotel Avenue Northeast, Albuquerque, NM 87123, United States of America
#103 of 114 hotels in Albuquerque
Guests' ChoiceBased on 470 hotel reviews
5.3Cleanliness
6.1
Comfort
6.1
Location
6.8
Facilities
5.6
Staff
6.6
Value for money
5.9
Free WiFi
6.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Patrick
United States of AmericaSaw some bugs at night
I liked the fresh coffee in the office.
Stayed in April 2024
Reviewed: April 17, 2024
Letty
United States of AmericaLots of broken things like the sliding door to the restroom, the AC unit broken, the remote control broken, lamps didn't work. Also said free breakfast but there was hardly any food. Just waffles, milk and coffee that's it. Everything looked clean though
It was quiet enough to be able to sleep
Stayed in April 2024
Reviewed: April 15, 2024
Kathy
United States of AmericaThe pool wasn't maintenance
The fan on the ceiling in the bathroom was falling out of his wall and has mold on it the phone did not work I asked for a wake up call and they refused to come knock on the door and wake me up said it was kind of my problem no coffee pot no microwave no swimming pool the breakfast was horrible there was no juice there was only a waffle or toast I don't think I got my pay worth so I will be locating somewhere else next time thank you
Stayed in April 2024
Reviewed: March 17, 2024
Stefanie
United States of AmericaWe had to put $100.00 CASH deposit down . Upon walking in the front desk attendant was rude . We went into a room and it had blood stained on one bed and the other bed had multiple grey and brown stained . Also smelt heavily like cigarettes. We went and got another room and the bedding was better in there .But still not 100% clean .
Nothing !
Stayed in March 2024
Reviewed: March 12, 2024
Ana
United States of AmericaHard to communicate with the staff due to language barrier, pool area not too clean nor sanitary. Hot tub was not working and was filthy. Room Service did not clean my room, when I asked the next day on why it wasn’t done I was told that I have to request it. I was only given two towels when asked for four they said they didn’t have any.
I like the location on how close it is too nearby businesses.
Stayed in March 2024
Reviewed: January 15, 2024
Sara
United States of AmericaHot tub was not working. They had thick ice in the parking lot on the side where they seemed to put everyone and you had to walk across it to get from car to room. No security latch (one that flips over) on door - looked like it had been cut off. Metal frame sticking out from bottom of bed (I have a bruise on the top of my foot from hitting it).
Love the location
Stayed in January 2024
Reviewed: August 27, 2023
Louis
United States of AmericaThe rooms are in bad shape fan in the bathroom was about to fall off hanging. The heat lamp in bathroom not working. Room was none smoking smelled of smoke. Had a strange smell. Place needs a make over. The staff was great.
Easy location to get to
Stayed in August 2023
Reviewed: June 20, 2023
Judy
United States of AmericaNoisy neighbors. Inconsiderate. I believe they were full time tenants. Too many kids in the pool that it was difficult to swim without getting splashed or a child getting in the way.
Nice clean room but the grounds were dirty.
Stayed in June 2023
Reviewed: April 1, 2023
John
United States of AmericaRoom was dirty. Floors were dirty. Burnt out ligjt bulb in the bathroom.
Stayed in March 2023
Reviewed: March 26, 2023
Aubrey
United States of AmericaThis hotel advertises that this hotel offers breakfast. White red toast waffles and cold corn flakes do not constitute breakfast in my opinion. The first meal of the day should always have some sort of protein and every other day than that I've been to serves eggs or sausage or yogurt or even cold hard boiled eggs. In addition to that the indoor pool that was supposed to be heated was at 60° and the hot tub was even colder. Ultimately we would have gotten a cheaper hotel How do we known that we would not be able to swim or have breakfast.
The lady that checked us in was very friendly. It is in a very convenient location there are restaurants all around and a target at the end of the street that are easy to get to even if you're walking and it is easily accessible to and from I-40.
Stayed in March 2023
Reviewed: March 20, 2023
Socorro
United States of AmericaI did not like that we were put in a room that smelt like a cigarette party happened two minutes before we entered. We got moved to another room. And the heater was not working. We called the front desk asked for a heater. Said we would get one at 8:30-9:00pm. We never got one.
That it was a quiet place
Stayed in March 2023
Reviewed: December 20, 2022
Christina
United States of AmericaThe hot tub was broken but they claimed it worked. The heater in the swimming pool area was turned off even though it was winter time.
The staff was very friendly.
Stayed in November 2022
Reviewed: October 14, 2022
Tammy
United States of AmericaThe price was good. However they had 3 rooms reserved and there should have only been 2 we returned the key right away and we were still charged for 3. I would really appreciate a refund for that 3rd room that we didn't use. ASAP
The price was good. However they had 3 rooms reserved and there should have only been 2 we returned the key right away and we were still charged for 3. I would really appreciate a refund for that 3rd room that we didn't use. ASAP
Stayed in September 2022
Reviewed: October 9, 2022
Caldwell
United States of AmericaProperty old building and rooms paint old chipped and banged up carpet old. No microwave in room as advertised. Hot tub was green.
Ok, skimpy, waffles were good.
Stayed in October 2022
Reviewed: October 7, 2022
Tami
United States of Americathe breakfast was only cereal or waffles......they charged us 40.00 extra dollars on top of our bill upon checkout for utilities!!! I'm p*ssed!!! Plus we had to have had the worst room!!!
the hot tub would of been nice had it worked properly
Stayed in October 2022
Reviewed: September 29, 2022
Tina
United States of AmericaNo internet and no breakfast except carbs
Orange juice and air conditioning worked
Stayed in September 2022
Reviewed: September 21, 2022
Austin
United States of AmericaThe room was not very clean
The staff were very nice.
Stayed in September 2022
Reviewed: September 20, 2022
Roya
United States of AmericaWasn't as clean and nice as they made it sound like
All the kids loved the pool
Stayed in September 2022
Reviewed: September 15, 2022
Lisa
United States of AmericaMy next-door neighbor was extraordinarily loud. Her dog barked incessantly and she was outside screaming a People and talking on her phone very loudly for hours on end. i’m not generally one to complain but I did step outside and tell her if she really needed to tone it down.
I had coffee
Stayed in September 2022
Reviewed: September 10, 2022
William
United States of AmericaNot do good coffer was bad
Stayed in September 2022
Reviewed: September 8, 2022
Amanda
United States of AmericaProperty is definitely run down, sheets had stains/holes, furnishings were old & gross. Next time I will pay more for better quality.
It was a place to stay
Stayed in September 2022
Reviewed: August 9, 2022
Samantha
United States of AmericaThere was no breakfast available on the day we were there.
Stayed in August 2022
Reviewed: July 1, 2022
Nancy
United States of AmericaService and management were wrong
Room
Stayed in June 2022
Reviewed: June 26, 2022
Mayra
United States of AmericaEverything was okay
It was clean
Stayed in June 2022
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