406 State Route 3, Plattsburgh, NY 12901, United States of America
#8 of 16 hotels in Plattsburgh
Guests' ChoiceBased on 820 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.7
Facilities
7.8
Staff
8.0
Value for money
7.9
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Franklin
United States of AmericaBooked this location for the hot tub. When we arrived and I ask I was told it was closed for repairs. Not happy at all about that.
Room was very nice. Staff was amazing.
Stayed in May 2024
Reviewed: May 4, 2024
April
United States of AmericaEverytime the room next to us used there tub its gurrgled in our tub
Great place and location
Stayed in April 2024
Reviewed: April 28, 2024
Andrew
United States of AmericaLocation
Stayed in April 2024
Reviewed: April 28, 2024
Johanie
CanadaThe pool was closed and we didn't know when i made the reservation so my kids was very sad
Stayed in April 2024
Reviewed: April 27, 2024
Anita
CanadaBreakfast service needs to be little bit better. Not many choices for vegetarian.
Stayed in March 2024
Reviewed: April 27, 2024
Jennifer
United States of AmericaThe pool was closed and that was why we went there. They should tell people and let them have there money back and not have a cancellation fee
Stayed in April 2024
Reviewed: April 26, 2024
Kathe
United States of AmericaThe breakfast was delicious, I loved the variety and that the bagels were nice and soft. I was very pleased and satisfied! Being able to adjust the heat and cool in the room was very nice and made for a very comfortable stay. The room was really nice, I loved the pictures on the wall because they added a very cozy feel to the room, I think that was my favorite part! The bed was amazingly comfortable! Everything was clean and the huge screen TV was nice too. Very friendly and professional staff.
Stayed in April 2024
Reviewed: April 19, 2024
Paula
United States of AmericaA little noise from airport/trucks, but did not disturb sleep.
Great location, good value, good breakfast. Very clean and comfortable beds. East to get to airport.
Stayed in April 2024
Reviewed: March 29, 2024
Michelle
United States of AmericaI can’t think of anything negative.
The food for breakfast was satisfactory ( I’m on keto diet )the coffee was very good .The fireplace was nice in the breakfast room.
Stayed in March 2024
Reviewed: March 17, 2024
Jessica
CanadaChildren screaming and running up the halls until 1:30 am.
The property was amazing, staff were friendly and very helpful! Love the game room and pool.
Stayed in March 2024
Reviewed: March 16, 2024
Jerry
United States of AmericaClean. Comfortable. Good breakfast Great Value
Stayed in March 2024
Reviewed: March 13, 2024
Yannick
CanadaCarpets in the bedrooms :( according to our taste, mattress too firm and pillow too soft. so we had a bad sleep, but still acceptable.
Continental breakfast correct for the price paid for the room. coffee at all times, our room was clean, beautiful swimming pool area, large and heated, a spa and towels provided! games corner, pool table and air hockey! easy to access and close to everything.
Stayed in March 2024
Reviewed: March 7, 2024
Norman
CanadaFew staff around to assist.
Close to shopping
Stayed in March 2024
Reviewed: March 6, 2024
Anna-maria
Canadapool area could have been cleaner but the one cleaning was also working the front desk so not their fault.
we had a great stay. We reserved 2 rooms and asked if they could be close together. we were given conjoined rooms which worked perfect for us as we were 2 families and the kids just wanted s to hang out. The pool was ok. The kids enjoyed it . The complementary breakfast was perfect. something for everyone. We will definitely be back. Thank you
Stayed in March 2024
Reviewed: March 5, 2024
Emily
United States of AmericaOffice staff wasn’t friendly or personable in any way and was eating something filled with onions when they checked us in
Location
Stayed in February 2024
Reviewed: March 4, 2024
Kawisenhawi
Canadathe breakfast, yous need more options like the waffle maker/bacon/bananas
the pool n hot tub and the game room the lids had so much fun
Stayed in March 2024
Reviewed: March 3, 2024
Rabecca
United States of AmericaThe hot tub needed to be cleaned. The water was dirty. I didn’t like how I could hear the high was at night. Next time I will request a room on the other side of the hotel.
The room was nave and clean. The breakfast was okay.
Stayed in March 2024
Reviewed: February 28, 2024
Katie
United States of AmericaIt’s was clean. Staff was welcoming and helpful. The location of hotel was convenient with all the shopping, restaurants and things to do.
Stayed in February 2024
Reviewed: February 27, 2024
Katie
United States of AmericaThe convenience of being close to shopping, things to do and food.
Stayed in February 2024
Reviewed: February 20, 2024
Elaine
United States of AmericaPool not open on arrival, promised next morning at 8 and not open until well after 9 am
Large rooms, clean, easily accessible, good WiFi, good TV, good breakfast
Stayed in February 2024
Reviewed: February 19, 2024
Corine
CanadaA few time thoses issues happened: the elevator didn't work; the key for the side door didn't work; the arcade machine and pool table sometimes turned off for no reason, and sometimes taking my money without allowing me to play. Room, bed and bathroom were clean but carpet and furniture have some stains. Pool and spa were a little dirty and close one hour earlier than expected on the saturday night without explanation, also they had ran out of pool towels around 7pm.
Good location, bed and pillows extremely comfortable, breakfast was ok (scramble eggs, sausages, waffle, toast, bagels, yogourt, fruits). Pool and spa were nice althought a little dirty. Arcade games and pool table were fun and cheap althought some issues happened (machine making me pay twice, machine turning off... had to find the power button under the pool table to restart it myself). Room is soundproofed (didn't hear nothing at all).
Stayed in February 2024
Reviewed: February 19, 2024
Salma
CanadaNobody told us that in order to have the room cleaning service we have to ask 24 hours in advance! We got a room clean at the 3rd day. Also, the elavator next to our room was making too much noise.
Comfortable beds, clean room, good breakfast, the gaming center
Stayed in February 2024
Reviewed: February 13, 2024
Mattj89167864
United States of AmericaFacility public areas are a bit in need of a renovation. Staff, while not rude, wasn't particularly friendly.
Clean, well appointed room.
Stayed in February 2024
Reviewed: February 12, 2024
Deidre
United States of AmericaKinda outdated and pool was FREEZING
Excellent location and spa tub in king suite was nice
Stayed in February 2024
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