3910 National Park Hwy, Carlsbad, NM 88220, United States of America
#17 of 23 hotels in Carlsbad
Guests' ChoiceBased on 193 hotel reviews
7.1Cleanliness
7.4
Comfort
7.5
Location
8.1
Facilities
7.0
Staff
8.1
Value for money
7.1
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 6, 2024
George
United States of AmericaDecent breakfast. Super comfortable bed. Good location to get to caverns.
Stayed in January 2024
Reviewed: January 3, 2024
Thea
United States of Americaway too much chlorine in the pool and hot tub
Stayed in December 2023
Reviewed: November 11, 2023
Kevin
United States of AmericaMaintenance on fixtures could be better. But room was clean and comfortable.
Price was not bad compared to others in the area.Clean and comfortable. Staff was very professional.
Stayed in November 2023
Reviewed: October 13, 2023
Chavez
United States of AmericaThe carpet in the rooms was disgusting. My sons foot was BLACK from walking in the room for 30 minutes.
Location
Stayed in October 2023
Reviewed: October 7, 2023
Edward
United States of AmericaWorn out
N/A Front desk staff are very friendly and professional
Stayed in October 2023
Reviewed: July 31, 2023
Elizabeth
United States of AmericaOur visit to Carlsbad was to go to the Caverns. The location was best for me. Also- the room was nice and cool our whole stay.
Stayed in July 2023
Reviewed: July 26, 2023
Carolyn
United States of AmericaClassic motel with lots of transient workers hanging in the parking lot in the evening time. No grassy space for the pup, but ours will go anywhere, including the gravel spaces, so wasn’t an issue for us.
Perfectly fine establishment where my husband and I crashed for the night with our dog before checking out Carlsbad and Guadalupe National Parks. Had all expected amenities and breakfast was decent, though nothing gourmet. AC worked great. Staff was friendly and helpful at the front desk. Would happily stay again for the price.
Stayed in July 2023
Reviewed: June 26, 2023
Oden
United States of AmericaNot very clean and unrepaired water damage in bathroom
Location was good for visiting the National park
Stayed in June 2023
Reviewed: May 31, 2023
Face
United States of AmericaThe room could use some care and fixing broken fixtures and the floors in the room we were in they were a little sticky so we had to stay in shoes
Provided everything state in the booking details… decent breakfast great staff other guests were all kind and respectful
Stayed in May 2023
Reviewed: February 4, 2023
Jerold
United States of AmericaThis property is in desperate need of new beds. Honestly, my back and hips are still sore three days later. The whole place is a bit tired and dated but the beds were awful.
Location was good. Good water pressure in the shower.
Stayed in February 2023
Reviewed: January 2, 2023
Adrianna
United States of AmericaIt was a smidge more expensive than I would have anticipated, but nothing terrible.
The manager kindly moved our room when the first one smelled strongly of smoke (being next to a smoking room). As we were traveling with our dog, we also appreciated the rooms opening to the parking lot, rather than into a hallway.
Stayed in November 2022
Reviewed: December 29, 2022
Joshua
United States of AmericaWalls were paper thin. Could hear everything neighbors were saying and their TV crystal clear. Had to call them past midnight to politely ask them to quiet down.
Breakfast was quite good for a motel. The indoor pool was a nice addition, although I wish I had paid attention to the fact that they had one in advance, as I didn't use it.
Stayed in December 2022
Reviewed: September 17, 2022
Donald
United States of Americastaff didn’t pay close enough attention to breakfast items.
large, clean room. location was good for us.
Stayed in September 2022
Reviewed: September 13, 2022
Cheryl
United States of Americaants and roaches and in the room. musty smell
location
Stayed in September 2022
Reviewed: September 9, 2022
Steve
United States of AmericaYour rate is the same as La Quinta, but they are much newer !
Stayed in September 2022
Reviewed: July 25, 2022
Glenn
United States of AmericaBathroom facet needed repair
Did not make breakfast
Stayed in July 2022
Reviewed: July 21, 2022
Brian
United States of AmericaThe fridge wasn't functioning well, and not all of the normal breakfast options were available.
The location (for visiting Carlsbad Cavern) was good, the room was clean, and the beds were fine.
Stayed in July 2022
Reviewed: June 21, 2022
Jan
United States of Americathe bed wasn’t very comfortable
clean and well supplied. the pool was nice
Stayed in June 2022
Reviewed: June 16, 2022
David
United States of AmericaGrandsons loved it. Very clean, pleasant and nice variety of food.
Stayed in June 2022
Reviewed: June 10, 2022
Danny
United States of AmericaExceeded expectations.
Stayed in March 2022
Reviewed: June 4, 2022
Rangel
United States of AmericaThe rooms need to be clean and too much bleach in the hot tub bleached my suit and shirt
Both rooms where dirty. The carpet was dirty there was hairs all in both shower and on the toilet. They came and cleaned them and she was very very nice and cleaned them.
Stayed in April 2022
Reviewed: May 31, 2022
Megan
United States of AmericaThe room could have been a little cleaner and the towels had hair from someone else on them. The pool also needed a good cleaning. Was a little foggy and seemed a little dirty.
Overall our stay was reallly good. The front desk was very accommodating to us needing extra towels, an extra blanket and pillow. They even gave us a list of food places that was even broken down into types of food which was very convenient!
Stayed in May 2022
Reviewed: May 30, 2022
Jeremiah
United States of AmericaBreakfast could've been alot better. AC smelled musty w/ a hint of fecal matter.
Staff were all courteous and helpful.
Stayed in May 2022
Reviewed: May 23, 2022
Olga
United States of AmericaThe toilet didn’t flush right, had to use plunger constantly
Stayed in May 2022
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