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  5. Reviews of Red Roof Inn Crossville

Reviews of Red Roof Inn Crossville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

105 Executive Drive, Crossville, TN 38555, United States of America

#12 of 12 hotels in Crossville

Guests' Choice

Review Score

Based on 225 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.0

  • Location

    7.4

  • Facilities

    6.5

  • Staff

    7.5

  • Value for money

    6.9

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 18, 2023

    5.0
    You get what you pay for.
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night

    The sheets had hair in them, the tub had hair in it, and the floor was a dirty.

    Overall a cheap hotel. Not very clean but you gotta do what you gotta do.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet was broken. Breakfast was not very good and late.

    Room was clean.

    Stayed in November 2023

  • Reviewed: October 21, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The showers water pressure was awful.

    The room was clean and nice.

    Stayed in October 2023

  • Reviewed: August 28, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Did not eat breakfast- when we tried to check in- Got there about 15 minutes early- they did not open Lobby doors at all- look like storage area- had to go in smaller door just big enough for 2-3 people-

    Stayed in August 2023

  • Reviewed: August 13, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was hard, minimal breakfast and they ran out of coffee. They didn't even have any more to make. The pool was green and hadn't been cleaned.

    Room location was great. It was very quiet. Staff was very friendly.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    5.0
    Disappointed
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The AC leaked on the floor, put down a towel to soak up water. TV was not working. Maintenance came and fixed the TV but said AC always leaked on the floor. Also pool was closed for maintenance but it was very green. Long maintenance Breakfast was stale cereal and no coffee. For the price I paid, it was very disappointing. Will not stay there or recommend.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    In desperate need of remodeling. Needs better workmanship on repairs Pool was green

    Staff was friendly

    Stayed in August 2023

  • Reviewed: July 26, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was not clean and hair was in the shower. There were stains on bedding and towels.

    Wish more options for breakfast besides cereal toast and boiled eggs.

    Stayed in June 2023

  • Reviewed: July 19, 2023

    5.0
    I had to stay several days. It was not what I have experienced the last 3 times I stayed there.
    • Solo traveler
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    I had my pets with me. The grass in the pet area had not been cut for some time. Picking up poop is difficult in long grass. And the trash barrel for disposing of pet waste was full and had not been emptied for a long time. I also requested a ground floor room because of my knee surgery. I was given a 2nd floor room. Going up and down the stairs several times a day with 2 dogs was difficult and painful.

    The room was nice and big. The staff was mostly helpful and friendly.

    Stayed in July 2023

  • Reviewed: July 15, 2023

    7.0
    Nice clean safe.
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We booked for two nights but had a change of plans sbd only stayed one night. The check out girl didn't know how to put refund our stay back on to our car. Or she was afraid to cause her boss wasn't there snd didn't have the authority to do it.

    Clean room ,felt safe.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It is very over priced just for the breakfast that was the only difference between every other motel

    Not much there

    Stayed in June 2023

  • Reviewed: June 15, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast and staff at night not responding.

    Stayed in June 2023

  • Reviewed: June 7, 2023

    6.0
    Pleasant
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    To much to list sorry.

    The price was the only thing I found to be satisfiable during this visit.

    Stayed in May 2023

  • Reviewed: April 17, 2023

    6.0
    At least there were no bed bugs
    • Business trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds were hard as a rock and were dirty things in the bathroom was broke and nothing to cancle out sound of interstate traffic

    The price for the time needed

    Stayed in April 2023

  • Reviewed: March 31, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Excessive road noise and bed was lumpy

    Price and convenience

    Stayed in March 2023

  • Reviewed: October 9, 2022

    6.0
    I’d have felt safer if I had someone with me, but the door issue really bothered me.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The door needed weather stripping all around it-I could see daylight around 3/4’s of the door-especially the bottom of the door. There was no “safety” lock on the door-it would have been super easy to “break” into this room-didn’t feel particularly safe. It was quiet for the most part even though I was next to a busy street. The fridge wobbled badly not sure if a “leg” under it was broken.

    it was close to my destination. It was clean & had plenty of towels for a cha he.

    Stayed in October 2022

  • Reviewed: September 5, 2022

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Superior King Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool looked disgusting but had a leak. they were draining it the morning we left thank goodness. the pictures online showed rooms had a sofa but none of ours did. the bathtub was a little dirty. mostly the area was a little sketchy. we had to leave our race cars and a lot of expensive tools on the property Saturday night and there were a lot of people walking the parking lot late at night around midnight. no security in the parking lot which is on me. I should’ve checked into that before booking.

    it was close to the race track where we spent most of our time. Room was pretty cheap and big. The AC worked great. Friendly staff.

    Stayed in September 2022

  • Reviewed: August 4, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 2 nights

    The common areas should be better maintained.

    There was no breakfast.

    Stayed in August 2022

  • Reviewed: August 3, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Leaky ac and floor was dirty. A herd of elephants were upstairs

    Location and staffing

    Stayed in August 2022

  • Reviewed: July 21, 2022

    5.0
    Friendly staff, facilities need work
    • Leisure trip
    • Couple
    • Deluxe King Room Disability Access Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The "accessible" room we reserved was only marginally that. What made it "accessible" was two grab bars in the shower. It was still a tub shower, so that was difficult to begin with. We left a tip for housekeeping the first morning. When we came back that evening, the tip was gone but there were no new towels, and the bed wasn't changed or made. It was somewhat straightened. The refrigerator was a nice size but one foot was missing so it tilted forward when you opened the door. There was a table/desk against the wall with an office style chair and one seating chair. No table to eat at unless you used the desk. The weather stripping around the door was missing so light, sound, and critters could enter freely. The room had been repainted without the use of tarps or masking. Drips on the baseboards and floors. Door handles and toilet paper roll were hastily painted as well.

    Located near restaurants, gas, stores. Easy freeway access (but also freeway noise). Staff was very friendly and responsive.

    Stayed in July 2022

  • Reviewed: July 17, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were hard rooms need to be updated. No elevators and you have to go to far for ice. And machines were broken. And no breakfast

    Location

    Stayed in June 2022

  • Reviewed: May 15, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The TV remote doesn't work. No TV guide

    Stayed in May 2022

  • Reviewed: March 19, 2022

    5.0
    it was not pleasant
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the beds. you could feel every spring in it the bathroom door you could not close it

    location

    Stayed in March 2022

  • Reviewed: December 23, 2021

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast

    Stayed in November 2021

Showing 1 - 25

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