4325 West John Carpenter Freeway, Irving, TX 75063, United States of America
#79 of 85 hotels in Irving
Guests' ChoiceBased on 1038 hotel reviews
5.4Cleanliness
6.1
Comfort
6.1
Location
7.2
Facilities
5.7
Staff
6.5
Value for money
6.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 24, 2024
Kindred
United States of AmericaRoaches all over
Stayed in May 2024
Reviewed: May 13, 2024
Heidi
United States of AmericaThere was a musty/urine smell in the room. It also took almost an hour t get from the airport to the motel with the free shuttle due to all the other motel stops
The bed was comfortable & the room was very clean
Stayed in May 2024
Reviewed: May 12, 2024
Emily
United States of AmericaRoom very old and shower was rusty and had a cockroach
Love the shuttle service and convenient location and price
Stayed in May 2024
Reviewed: May 12, 2024
Tina
United States of AmericaPretty much everything
It was dirty and smelly nothing special.
Stayed in May 2024
Reviewed: May 2, 2024
Flores
United States of AmericaWhen I try to check they have problems they never once come to clean my room the whole time I had keep asking for clean towels and toilet paper
Was close to were I need it
Stayed in May 2024
Reviewed: April 16, 2024
Jim
United States of AmericaThe towels and bedding had stains on them. The room smelled like a mixture of mold and feet.
Location. Access to conveniences, and freeways.
Stayed in April 2024
Reviewed: April 14, 2024
Steve
United States of AmericaTowels were out dated and looked dirty. I asked to have the empty body wash refilled which never happened. Out dated carpet.
Price
Stayed in April 2024
Reviewed: April 11, 2024
Yaeko
United States of AmericaReasonable price
Stayed in April 2024
Reviewed: April 7, 2024
Lynda
United States of AmericaThe shuttle took over an hour to pick up and folks were having a hard time communicating with front desk about arrivals. I was sent to the wrong room, and when I got to my correct room I found a huge roach in the bathroom, did not bode for a comfortable night.
Stayed in April 2024
Reviewed: March 4, 2024
Lametria
United States of AmericaThe parking was horrible.
When I first made it to my room(203) there was urine on the floor and in the toilet. So I gathered all my things and went to the front desk and was issued a another room(205). I feel like I should've received an discount. The shower head needs an serious cleaning or replacing.
Stayed in March 2024
Reviewed: February 25, 2024
Roberto
United States of AmericaBed was extremely uncomfortable, ac/heat not working properly. Small refrigerator was not working. We had to get our key rescanned every day. Asked for 2 towels and 2 extra blankets were told they were out The room was extremely cold We have never had these many problems
Convenient of the highway
Stayed in February 2024
Reviewed: February 24, 2024
Karla
United States of Americathe bathroom was dirty and the towels were stained. The coffee area was not welcoming.
the shuttle to the airport
Stayed in February 2024
Reviewed: January 21, 2024
Constance
CanadaStill waiting for extra $25 for damage deposit to be refunded???? Why this charge, and why no instant refund when customers check out??? Place not clean - hallways and elevator filled with garbage
Airport proximity Good Indian restaurant, though unheated
Stayed in January 2024
Reviewed: January 20, 2024
Esther
United States of Americathere was a piece of trash on the room floor when we first checked in, old furniture, some loud people nearby
price, quick check-in
Stayed in January 2024
Reviewed: December 3, 2023
Tommy
United States of AmericaThe shower head messed up. No warm water. Only hot or cold! 👎
Location
Stayed in December 2023
Reviewed: December 3, 2023
Owen
United States of AmericaThe sofa in my room was in horrible condition. I was nervous to sit or put anything of mine on it.
Their 24hr shuttle service is the best attraction.
Stayed in November 2023
Reviewed: November 26, 2023
Lorilei
United States of America- Smaller room size - Spotty WiFi that barely connects - Shower water temperature goes from scorching hot to freezing cold intermittently and within seconds - Loud, running toilet - Small desk area The low rating is mostly due to the spotty WiFi and shower temp. If these issues were addressed, I’d definitely recommend this hotel since it’s close to the DFW airport.
+ Proximity to DFW airport + Complimentary parking available on property + Fridge + Microwave + Elevator + Dove shampoo, conditioner and body wash
Stayed in November 2023
Reviewed: November 6, 2023
Cole
United KingdomRooms need updating, bathroom very poor, don't think they've changed since I last stayed in one 30+ years ago! Staff weren't overly helpful.
The bed was very comfortable.
Stayed in October 2023
Reviewed: September 21, 2023
Gary
United States of AmericaThe hotel itself is run down and needs a good renovation. The office looks very dumpy and the greeting was pretty weak. The hallways / walkways to the room are dirty and need paint. The room is very dated. The shower did not work properly. The water came out very weak and it constantly changed from hot to cold. The bathroom faucet water tasted moldy.
The Bed was comfortable. The pillows were good. The bed had clean sheets. The bed was the best part of the hotel. The carpet was pretty clean. The room itself was quiet. The AC and outside noise was minimal.
Stayed in September 2023
Reviewed: July 21, 2023
Gail
United States of AmericaShuttle service was horrible, staff was hard to understand!
Close to airport
Stayed in July 2023
Reviewed: June 26, 2023
Wobga
United States of AmericaVery unclean and smells bad
Good staff
Stayed in June 2023
Reviewed: June 11, 2023
Jonathan
United States of Americaparking ac unit no housekeeping daily or breakfast
elevator
Stayed in June 2023
Reviewed: June 5, 2023
Jacorey
United States of Americaelevator was dirty and lobby had a terrible smell
hotel was decent
Stayed in May 2023
Reviewed: May 16, 2023
Robert
United States of America1st room had 2 loud barking dogs next door and the a/c did not work. The sheets on the bed were gross. They did not look clean. 2nd room was a little better, but the sheets on this bed had holes in them that looked like smokers 🥵 burns. Did not want to be touching them
Ivory soap and shampoo was ok. Only staying for one night was a good idea.
Stayed in May 2023
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