2239 Hollywood Drive , Jackson, TN 38305, United States of America
#27 of 30 hotels in Jackson
Guests' ChoiceBased on 278 hotel reviews
4.8Cleanliness
5.6
Comfort
5.7
Location
6.4
Facilities
5.3
Staff
6.7
Value for money
5.9
Free Wifi
6.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 14, 2024
Hailey
United States of AmericaBed were comfortable but filthy unwashed sheets with blood on them. There were roaches and the wifi didn't pick up
Breakfast was good
Stayed in March 2024
Reviewed: March 29, 2024
Patrick
United States of AmericaThe place needed repairs, there was evidence of flooding and the bathroom door barely opened.
Stayed in March 2024
Reviewed: March 17, 2024
Craig
United States of AmericaThe amenities were missing, the towels looked dirty, the shower had water coming out of the shower, the tub,and the adjustment for the two at the same time.
Was a cheap room
Stayed in March 2024
Reviewed: March 9, 2024
Tina
United States of AmericaGreat
Stayed in March 2024
Reviewed: February 15, 2024
Susan
United States of AmericaShower curtain certainly needs replaced -- molded & badly stained To be fair, water was dripping in bathtub that looked like bad iron content Floors had soft spots & uneven mostly in the bathroom Sorry I didn't take the time to get pictures
They allowed us & our dogs on short notice for 2 night stay Location to the hospital we had procedure scheduled
Stayed in February 2024
Reviewed: November 25, 2023
Joe
United States of AmericaSee above- it was located well of travel. The rooms were old and worn but clean. Some lights and plugs did not work but enough I could see and stay charged up. Bedding was fine- overall good value for the money- book online for the best rate and pay at the check in.
Breakfast was terrible. Eggs were over peppered and lots of grease or oil in them. Sausage was tube type summer sausauge pan fried in oil- yuck. Waffle was dandy but pump on gallon of syrup was not correct and had to be careful about pumping. Milk and other liquids were in large containers like gallon jugs. Cereal was there but I was afraid of the milk. I made a waffle and put syrup on it but since I am diabetic I only ate 4-5 bites- Terrible food and lots of carbs.
Stayed in November 2023
Reviewed: November 9, 2023
Donald
United States of AmericaBuilding is old, marginally maintained. Bathroom floor was uneven, bathroom door would not close. Some electrical outlets didn’t work. The shower stall was a fiberglass unit that had been painted and was peeling. Room was desperately in need of remodeling, as was the whole place.
The bed was good as was the tv.
Stayed in November 2023
Reviewed: October 14, 2023
Ashley
United States of AmericaWeird breakfast.
Stayed in September 2023
Reviewed: October 1, 2023
Saylock
United States of AmericaRun down area.
Management was very polite and helpful.
Stayed in September 2023
Reviewed: August 13, 2023
Sarah
United States of AmericaTowels need bleach
Outside looks renovated inside is rough
Stayed in August 2023
Reviewed: July 30, 2023
Candice
United States of AmericaThe hotel is very old and run down. Cleanliness was adequate for what they have to work with but could definitely be due for a lot a repairs especially in the bathroom.
Location difficult to maneuver as the massive construction in the area. Breakfast was your typical free breakfast menu.
Stayed in July 2023
Reviewed: July 17, 2023
Jacqueline
United States of AmericaOther guests. Dogs out at night. Other guests just hanging out
The price
Stayed in June 2023
Reviewed: July 16, 2023
Millgil_1964
United States of AmericaI didn't like the dirty carpet and nicotine smell in the room. The security deadbolt did not work. The freezer was not keeping the food frozen because it needed defrosted.
The only things we liked were the fluffy pillows and comfortable bed
Stayed in July 2023
Reviewed: July 5, 2023
Tatjana
United States of AmericaIt was dirty and in bad repair bes was Ok but sheet had holes and pen marks, not sure it was clean
Stayed in June 2023
Reviewed: June 12, 2023
David
United States of AmericaNeeds some upkeep
Left before breakfast
Stayed in June 2023
Reviewed: April 1, 2023
Daniel
United States of AmericaThe breakfast area was taken up with newly arrived headboards so only coffee and orange juice were available. Shower know was broken making it hard to adjust the water temperature
Stayed in March 2023
Reviewed: December 28, 2022
Gosling
United States of Americathere was no smoke detectors no carbon monoxide detectors there was roaches towels was dirty the freezer had so much ice buildup they charged me for a service dog witch by law they can not and did contacting my lawyer on that part no phones in the room showes curtain was moldy behind the beds have not been clean there was 4 or us only two sets of towels when asked for more we was told they could not give no more then two out
there was a gas station next store
Stayed in December 2022
Reviewed: September 25, 2022
Haley
United States of AmericaPool looked like a sewage dump. Hotel staff unfriendly and rude. Women can't go out alone after dark, and police presence is constant and needed. TV and refrigerator didn't work. Roaches. Roaches.
There wasn't much to like. Pretty good coffee in the lobby.
Stayed in September 2022
Reviewed: August 3, 2022
Dan
United States of AmericaRoom was dirty and filthy, I took pictures and have talked to heath dept.
Nothing
Stayed in July 2022
Reviewed: June 18, 2022
Lori
United States of AmericaRun down, flooring in bathroom coming up, saw a roach in the bathroom, furniture broken, roaches in the lobby, stairs taped off (either not useable and left or under construction), daytime staff always on phone.
The night staff woman was nice.
Stayed in June 2022
Reviewed: May 31, 2022
Joshua
United States of Americanext to interstate
Stayed in May 2022
Reviewed: May 27, 2022
Debbie
United States of AmericaMice invested room, mice made rustling noises all night, so I didn't sleep much. Noisy traffic & neighbors and the bed made noise if you moved cause of the plastic covered mattress. Will Not be returning!
Staff was very friendly & helpful.
Stayed in May 2022
Reviewed: April 16, 2022
Edmond
United States of AmericaThe clerk lied and said that I was smoking in a non smoking room, but I paid for a smoking room. And it is listed as such. However, I was rudely threatened by the staff that I'd be charged $250 for smoking in my room. He kept my deposit.
It was clean. There was a place to park. The take cash. And they have WiFi.
Stayed in April 2022
Reviewed: March 26, 2022
Bryan
United States of AmericaThe door is broken and hard to open from outside dumpster area has trash all around it
Stayed in March 2022
Davos, Switzerland
Fleury-sur-Orne, France
Asheville, USA
Nizhny Novgorod, Russia
Zaporozhye, Ukraine
Ha Long, Vietnam
Mahone Bay, Canada
Kevelaer, Germany
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content