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  5. Reviews of Suite Dreams Hotel

Reviews of Suite Dreams Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

300 Broadway Avenue East, Mattoon, IL 61938, United States of America

#6 of 7 hotels in Mattoon

Guests' Choice

Review Score

Based on 202 hotel reviews

5.9

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.9

  • Location

    7.7

  • Facilities

    6.1

  • Staff

    8.0

  • Value for money

    6.6

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 26, 2024

    5.0
    decent
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The morning breakfast was not a pleasant meal.

    The check in clerk was helpful, with place to eat at.

    Stayed in March 2024

  • Reviewed: September 2, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel was a little run down apparently from lack of funds rather than lack of caring. This place has the potential of being very nice if repairs could be made.

    Bed and bath were clean and comfortable. Room was very quiet.

    Stayed in September 2023

  • Reviewed: August 17, 2023

    5.0
    Passable. Probably won’t stay again because of the smell.
    • Leisure trip
    • Couple
    • Standard Room, 2 Full Beds, Pet-Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled of smoke and my bed cover had cigarette burn holes in it. If the room had not smelled of smoke, I would have given a much better rating!!

    I liked that the place to take dogs out was right outside our door. The front desk customer service was very nice!

    Stayed in August 2023

  • Reviewed: July 24, 2023

    6.0
    Great Clean room.ac worked great
    • Leisure trip
    • Couple
    • Superior Room, 1 King Bed, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Better breakfast ,like sausage .biscuits n gravy or something warm.

    Breakfast items avail not appealing to me.cereal,fruit,bagels.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    5.0
    Got little sleep and no expected fun! I should be refunded!
    • Business trip
    • Family with young children
    • Superior Room, 1 King Bed, Accessible, Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The ad. On Bookings.com showed beautiful big pool and golf. Both closed and desk said pool was closed permanently. He said he had taken all.pools off ads but when I told him about Bookings.com, he ok. I found it. Am taking it off now and gave me a free bottle of water! I cancelled second night!! Neighbors fought all night snd their baby cried!

    Breakfast ok as advertised. Bed was comfortable.

    Stayed in July 2023

  • Reviewed: June 23, 2023

    6.0
    Good value for the price paid.
    • Leisure trip
    • Couple
    • Superior Room, 1 King Bed, Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Absolutely beautiful pool accomodations that apparently have been shut down for quite some time. Huge potential for structure. Beautiful layout but apparently has a lacking of funds. Because of price difference from others in the area would definitely stay again.

    Location is excellent. Many restaurants almost within walking distance. Walmart and similar stores nearby. Other hotels in the area may be nicer but on average twice the cost. Free Tesla charger on the premises.

    Stayed in June 2023

  • Reviewed: June 12, 2023

    5.0
    A good one night stay, but any more than that and you may find yourself disappointed.
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The facilities seemed a little run down and out of date. The pool and hot tub were both covered up. There was no breakfast served as promised.

    The staff was very nice. We showed up later in the night. We were attended to very quickly and shown to our room.

    Stayed in June 2023

  • Reviewed: June 7, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Superior Room, 1 King Bed, Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no pool

    Cost

    Stayed in June 2023

  • Reviewed: May 29, 2023

    5.0
    The stay was ok, but not great. If we had to stay again we would, but would hope the prices were fix
    • Leisure trip
    • Family with young children
    • Standard Room, 1 King Bed, Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There was an odd odor and some of the amenities were not available (i.e. pool). Our shower head was loose as well.

    Stayed in May 2023

  • Reviewed: May 14, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Standard Room, 1 King Bed, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Stained carpet and smell of the room. Pillows on bed were basically throw Pillows with pillow cases. 2 of the lights didn't work, plug in room didn't work.

    Room was mostly clean. Bed itself was comfortable.

    Stayed in May 2023

  • Reviewed: March 6, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Full Beds, Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    How dates it was Beds were horrible

    Location

    Stayed in March 2023

  • Reviewed: February 27, 2023

    7.0
    been at hotel more then once, it gets better every time
    • Leisure trip
    • Family with young children
    • Standard Room, 1 King Bed, Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    no pool, no breakfast…. cold inside

    clean rooms, manger when check in was very helpful and nice, and was helpful until my stay as over

    Stayed in February 2023

  • Reviewed: February 23, 2023

    7.0
    short and easy.
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Non Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    a lot of the games are broken. like air hockey. also our shower curtains were moldy.

    check in was super easy. friendly staff. the bar and game area is really fun.

    Stayed in February 2023

  • Reviewed: November 27, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Full Beds, Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No breakfast was made and door wouldn't lock :(

    Price was reasonable. Hotel was clean. Staff was friendly

    Stayed in November 2022

  • Reviewed: October 15, 2022

    5.0
    great service wonderful clerk bug bugs and bug spray were terrible, scary and disgusting.
    • Leisure trip
    • Couple
    • Standard Room, 1 Full Bed, Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    bugs

    location & reasonable

    Stayed in October 2022

  • Reviewed: September 11, 2022

    7.0
    Good
    • Couple
    • Standard Room, 1 Full Bed, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They have a really big indoor pool and the inner court was beautifully decorated, disappointing that the pool is no longer in service and never will be according to the staff. Would have made the stay way more fun!

    Staff was very friendly and down to earth, the restaurant right next door called Don Sol was really good for the money too. King bed Rooms were pretty decent sized, refrigerator with a microwave.

    Stayed in September 2022

  • Reviewed: July 30, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room, 1 King Bed, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No pool couldnt find breakfast, or attendants

    Spacious room

    Stayed in July 2022

  • Reviewed: May 30, 2022

    5.0
    With all other hotel rooms booked in Matton, this was the only alternative left.
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Full Beds, Non Smoking
    • Stayed 2 nights

    This motel has great potential to be very attractive; it appears to be work in progress. Needs renovation and a good cleaning.

    This property has good potential. The rooms are in need of renovation, the room was comfortable, furnishings are very old. We stayed 3 days and housekeeping never came into the room to remove trash or replace towels; the inside of the drawers were dusty. In general no one is visibly cleaning or dusting the hotel. Front desk staff is very cordial.

    Stayed in May 2022

  • Reviewed: May 14, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room, 1 King Bed, Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Minimal breakfast options, bathroom needs vent fan

    Bed was comfortable, room was dated but clean, shower was clean - no moldy or crumbling grout/tiles

    Stayed in May 2022

  • Reviewed: April 5, 2022

    6.0
    Well maintained hotel but indoor swimming pool not operating in spring 2022.
    • Leisure trip
    • Solo traveler
    • Standard Room, 1 King Bed, Non Smoking
    • Stayed 7 nights

    Unfortunately the rather large attractive indoor swimming pool was not operating, because I was told by the manager, it needs a new water filter system installed which is financially untenable during the current 2022 covid pandemic economic recovery period with low hotel occupancy rates. Also, this hotel has a large dining area next to the bar area with two food buffet service counters, but the hotel kitchen is closed, so no lunch or dinner service available at this hotel. Only the free breakfast included in the room rate, which was sufficient but somewhat limited choices (apples, bananas, individual wrapped pastries, individual yogurts, self-help waffle maker with warm syrup, apple juice, orange juice, milk). This hotel has lots of future potential during better post-covid pandemic economic times.

    Overall, this hotel has nice furniture and tasteful decor such as wall art in the front lobby and common areas. The bar area is large and modern with gas fireplace, billards table, and a video gambling room. The breakfast area is rather large with lots of table seating. Free coffee and hot tea available in the front lobby. The exercise room is spacious and clean with one Precor elliptical machine, one Precor treadmill, one bench with dumbbells, large mirrored wall, and wall mounted TV . Sufficient parking around the perimeter of the hotel. Five restaurants located within one to three minutes walking distance of the hotel (2 Mexican restaurants, 24-hours Denny, steak house, sports pub), plus over a half dozen other restaurants within a short three minutes drive.

    Stayed in April 2022

  • Reviewed: March 4, 2022

    7.0
    great!
    • Business trip
    • Group
    • Superior Room, 2 Full Beds, Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    there was nothing I disliked about stay

    close to our sons training class

    Stayed in March 2022

  • Reviewed: October 18, 2021

    7.0
    It was a decent stay
    • Leisure trip
    • Family with young children
    • Standard Room, 2 Full Beds, Pet-Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    The room was spacious, the hotel was decorated for Halloween all over the place, there were 2 cats we found down near the pool. We weren't sure who they belonged to, but it was a nice surprise! Everyone was really nice and it was clean, without any gross smells. I'd likely stay again, if I'm in the area again.

    The TV had like 5 channels. The breakfast was slightly lacking. We were hoping to use the pool, but it was closed. Previous people had gotten breakfast before us, and it was super messy. It didn't seem like it was being watched very well.

    Stayed in October 2021

  • Reviewed: October 15, 2021

    7.0
    ok for a night
    • Leisure trip
    • Couple
    • Standard Room, 1 Full Bed, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    convenient to services and restaurants

    Stayed in October 2021

  • Reviewed: September 26, 2021

    6.0
    good value
    • Leisure trip
    • Couple
    • Standard Room, 1 King Bed, Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the pool wasn’t up and running. we went down to the bar and there was no bartender and no one to wait on us. the breakfast is what you see in a cut rate place. the good thing about the property is it was clean decor was nice and the one staff member we saw the desk check in gentleman was very pleasant and friendly. kudos to him.

    close to restaurants and shopping

    Stayed in September 2021

Showing 1 - 25

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