2104 North Central Expressway, McKinney, TX 75070, United States of America
#20 of 20 hotels in McKinney
Guests' ChoiceBased on 309 hotel reviews
3.7Cleanliness
4.8
Comfort
4.8
Location
6.1
Facilities
4.4
Staff
5.9
Value for money
4.9
Free WiFi
6.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 26, 2024
Shannon
United States of AmericaWe stayed three days paid for 4 days
Didn't know there was breakfast
Stayed in April 2024
Reviewed: April 5, 2024
Russell
United States of AmericaThe fact that the clerk encouraged me to pay a cash deposit when I went to check out he indicated he did not have record of me using cash.
Value bed was comfortable
Stayed in April 2024
Reviewed: December 3, 2023
Sarah
United States of AmericaThe shower head was broken at the top so I had to hold it while taking a shower which I found to be pretty inconvenient.
No hassle no deposit needed and had a smart tv
Stayed in November 2023
Reviewed: November 19, 2023
Kelly
United States of AmericaWhen I made my reservation I noted that I would have a service animal. When I went to check in the clerk asked if I had any pets. I told him that I have a service dog. I had my paperwork for her he didn’t want to see it up questioned we what a service dog is & why I have her. I was also charged an additional $50 upon arrival for a clean/damage deposit. When I went to my room I was not alone. Roaches yes roaches. I do not recommend staying here.
Housekeeping came each day so fresh towels, trash taken out
Stayed in November 2023
Reviewed: October 29, 2023
Brianna
United States of AmericaNo hot water, shower didn’t work, roaches/bugs.
Decor was cute I guess
Stayed in October 2023
Reviewed: October 13, 2023
Marta
United States of Americaeverything
it looks. nicer online than in person
Stayed in October 2023
Reviewed: September 17, 2023
Adams
United States of AmericaThe breakfast was a muffin and granola bar and that was supposed to feed 2 people they give it to u in a brown paper sack the employees are rude
The cleanliness
Stayed in September 2023
Reviewed: September 6, 2023
Alisha
United States of AmericaCustomer service and guest bothering you when you walk to your car
The man at the front desk might have been having a bad day but he was rude. And when am issue arose I requested his name he totally ignored me and disregarded my request. I called corporate and we came to an agreement. But the next day I tried to book a room for Queen beds it only showed King and Queen single rooms Later that morning I found out my house was ready and did not have to book again. Also there was a stabbing on the property. A stabbing at the property but 1 of the guest who got into a fight with another guest. The guy who stabbed someone had been bothering people since the night before. He stabbed the guy with a machete
Stayed in September 2023
Reviewed: July 17, 2023
Freddie
United States of Americalots of renovations still going on
Quite
Stayed in July 2023
Reviewed: June 13, 2023
Harry
United States of Americaclean room. questionable characters hanging around entry. Charges a deposit for room above listed cost. Breakfast promised, but eating area closed and they did bring out a muffin and some granola bars on request.
Stayed in June 2023
Reviewed: May 31, 2023
Paul
United States of AmericaStaff confused everyone’s reservations. Entire place was ran down, but renovations had started.
Room was fine.
Stayed in May 2023
Reviewed: May 25, 2023
López
United States of AmericaRooms were not clean. No breakfast. Pool was not open.
Rooms were not clean. I booked three rooms and all rooms had roaches.
Stayed in April 2023
Reviewed: April 18, 2023
Zelaya
United States of AmericaThey offer breakfast online and there is not even a Restaurant... nothing... only a coffee pot.... bad...
Rooms clean
Stayed in April 2023
Reviewed: April 5, 2023
Jolene
United States of AmericaThey didn't have breakfast because of covid but covid is over.
It was clean and allowed dogs.
Stayed in April 2023
Reviewed: March 14, 2023
Garry
United States of AmericaI WAS CHARGED TWICE FOR THE ROOM. I WAS ABLE TO GET MY MONEY BACK THE NEXT DAY. THE SINK WAS VERY SLOW TO DRAIN. THERE WAS NO BREAKFAST LIKE WAS ADVERTISED ON THE WEBSITE BECAUSE OF "COVID". WHEN I GOT THERE, I HAD TO PAY A DEPOSIT THAT WASN'T LISTED ON THE WEBSITE EITHER. THE WHOLE EXPERIENCE ISN'T WHAT I EXPECTED. I GUESS YOU GET WHAT YOU PAY FOR.
THE ROOM WAS OK.
Stayed in March 2023
Reviewed: February 26, 2023
Lajaunta
United States of Americathe fact there was 3 new pcs furn wrapped in plastic in the middle of my room, fridge was molded/not work. Just FELT nasty
location
Stayed in February 2023
Reviewed: February 2, 2023
Harbison
United States of Americathere was nasal discharge on the window curtain and stains on the comforter.
comfortable bed.
Stayed in February 2023
Reviewed: November 30, 2022
Leanne
United States of Americano breakfast....only coffee...ice machine was not working.....
The location was excellent
Stayed in November 2022
Reviewed: October 3, 2022
Mary
United States of AmericaNoted multiple areas being redone but has stop work order on window. Wifi password did not work. Was charged $50 over expected cost, said it was a deposit to be refunded later. Room inspected prior being able to leave.
The location was easily accessible.
Stayed in October 2022
Reviewed: September 29, 2022
Luis
United States of Americathe entire night I laid in bed I could feel bugs crawling around me and when I woke up I had two dead bugs on the bed.
the customer service I received was very good.
Stayed in September 2022
Reviewed: July 5, 2022
James
United States of AmericaNight staff did not speak english Homeless people were sleeping in the lobby Security lock on the door was ripped off and door had been kicked in previously Breakfast included in offer but none was provided. Crime tape on back side of facility
Bed was comfortable
Stayed in June 2022
Reviewed: June 30, 2022
Timothy
United States of AmericaFurnishing old. Odor in room bad Water supply hot or cold. Fixtures old and did not work well.
Stayed in June 2022
Reviewed: June 15, 2022
Garrett
United States of Americawire hanging from refrigerator. I asked for my receipt and they made me wait for them to go check my room in order for me to get a receipt. Breakfast wasnt until 6:30 and was a to-go even though COVID is basically done with. Front wasnt open when we left, so no breakfast. Waiting room for night window had no air flow even though was inside, so was hotter than outside. Lots of freeway noise, but what do you expect from a hotel right off the freeway. NO bathroom inside check-in area.
not bad on bed and seems to be kept pretty clean. worth the cost compared to others.
Stayed in June 2022
Reviewed: June 9, 2022
Kaila
United States of AmericaThe ENTIRE room was so weirdly placed, there was clumps of hair left around, the microwave was very old with no fridge. Could hear people talking and yelling outside all night and the highway was so loud. The bed was super uncomfortable and the lights in the room were were weird and all had separated switches! Washer and dry was so gross.
The pool was clean and so was the bathroom.
Stayed in June 2022
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